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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also read this article use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims see it here department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. look at more info And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Contact number For Client Solutions
There are loads of factors why you might decide to call the DPD call number. If you have actually sent out a parcel through their services, you may wish to check up on it or activate their parcel monitoring service or get a quote on when it need to be delivered so you could collaborate with the receiver. Alternately, you could have seen an issue with the parcel that was supplied-- either with the parcel itself, the product packaging or the shipment, and also you want to report it-- while DPD takes extreme treatment over its packages, with many thousands going via their centres on a daily basis, it's unfortunately possible that some will certainly end up in the wrong location, or get here a little even worse for wear. When this takes place, it's very essential to report it, as DPD takes these reports very seriously as well as will constantly function to stop the problem occurring once more in the future.
Whenever you need to call the DPD, their phone lines will certainly be readily available, with a specialized client solution team on completion of the line to take your call, procedure your enquiry or resolve your issue as swiftly and easily as feasible.
Dpd Customer Solutions
Lastly, you may desire to earn a problem regarding your distribution or the solution you received. This could be done on the same phone line-- the customer care group at DPD are educated to manage problems successfully and if essential could easily transfer you to an extra elderly participant of monitoring personnel to solve a more significant issue. In recap, you could call the DPD customer support line:
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As the infrastructure of distribution business has actually raised, so has the methods which you could track a parcel. Much like the means of primary rivals Hermes as well as UPS, DPD can see precisely where a bundle is in the world. To this end, the company encourage that parcel monitoring happens by means of the DPD web site. Simply enter a consignment number, and a few even more details as well as the system ought to be able to provide you accessibility to information concerning where your package is.
The prolonged turnaround times of email and also an apparent lack of consumer confidence in online conversation implies that calling a firm is generally the only actual means to obtain an instant resolution to your issue. The DPD phone number could be used to handle queries for every element of their company, including their specific as well as organisation distribution choices.
You'll be able to additionally get in touch with DPD by messaging their profile web pages on social networks web pages, in which you can likewise discover marketing product as well as helpful video suggestions to assist you deliver your parcels efficiently
If you really feel that the DPD telephone number group are not taking your issue seriously enough or are not offering you the options you prefer, the issue can be intensified further. Contact agents are legitimately bound to educate you of how you can relocate a matter on an industry ombudsman, in addition to the kinds of documentation you will need to support your insurance claim.
If you would certainly choose to email DPD you'll wish to fill in an on the web typical enquiries develop from their UK website and they will certainly then perhaps call you back or send an e-mail to your desired address to address your queries.
A lot like DHL and UK Mail, DPD have followed their rivals lead in trying to removal a massive amount of their client assistance to their web site. While supplying consumers added techniques to obtain in touch with an organisation is constantly to be praised, lots of people have called into concern whether web customer care sites provide the same amount of support as their standard counterparts.
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Sometimes, the online system may not be functioning, or you may be not able to utilize the system. In this instance, the DPD call number group has a service where they can track the area of your delivery. This solution could be accessed by dialling their central customer care number as well as inputting the asked for information.
In addition to managing general questions and also problems, the DPD helpline has a substantial quantity of get in touch with team who are solely in charge of arranging new shipments. In spite of now providing to take brand-new reservations using their website, it is thought that the DPD customer support number is the major means in which individuals send out parcels with business.
Phone calls to DPD's client service contact number 0121 275 0500 are billed on the exact very same fee as phone calls to other location geographical 01 and also 02 numbers even supposing it's run by a company instead than a non-public details. Because of that these is mosting likely to be billed at a variable per minute price which is reliant on when accurately you make the call along with a relationship payment and that is set by your provider. However when you have cost-free inclusive minutes as part of your landline or mobile toll you can be in a setting to call DPD without expense, while it is best to verify this with your individual operator prior to telephoning the parcel shipping and delivery company.
Although you can elevate concerns on find more the internet, it can take a number of days for a firm's on-line group to get back to you when using an on the internet form. This factor makes on the internet correspondence less compared to optimal if your matter is time delicate. By calling the DPD client service number, a member of their helpline team should be able to supply immediate support as well as ideally come to an immediate resolution that fits all celebrations included.
Get in touch with DPD to have their value rates for sending out plans of any kind of given size by calling their sales phone number 0121 336 4900, where you could also make an order for stationary consisting of the parcel tags which you require to send a parcel with them. If you are a small company client you'll be able to likewise call this local-rate helpline to receive a quote for your routine deliveries as they use specialist packages and also solutions for business electrical outlets.
Evaluating by the feedback on social networks, the DPD internet site does a fantastic job of taking care of uncomplicated concerns-- such as look at these guys parcel monitoring. Nevertheless, with more facility issues, it appears that there is absolutely nothing that could effectively replace speaking with a participant of the DPD get in touch with number team about the problem.
Dpd Call Number
Over the years that it has actually been running, DPD has been buffeted by vicious competition on the European mainland as well as in the UK, with messenger solutions, postal firms as well as delivery companies clashing with it for an item of the business-to-business shipping market DPD serves. Other companies such as DHL have stayed opponents for many years, at loggerheads with DPD as well as without indicator of tranquility imminent. Versus such rigid competition, DPD has actually continued to be a dominant player by running on an amazing 99% solution success, seeing to it its consumers obtain the finest service feasible, each and every single time.
What Is Dpd Telephone number
As specified over, the fastest as well as most straightforward way to speak to the customer care department at DPD is by calling our DPD get in touch with number, 0843 557 3392, which is offered everyday, 1 Day a day. The DPD customer phone line is manned by a customer service group whatsoever times, so whatever your trouble, there will be a devoted professional on the other end of the line to assist you take care of it.
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Make a grievance to DPD by contacting their telephone call number 0121 275 0500 in which you could articulate your annoyance concerning a missing parcel, late distribution or probably the perform of a member of their group. This helpdesk is manned among the several hrs of 9am-9pm Monday-Friday and also 8am-4pm Saturday so bear in mind to keep in mind that you will be incapable to lodge a criticism from them on Sundays as well as some UK lending institution getaways. Alternatively you have the ability to publish immediately to their head office environment in Smethwick close to Birmingham making usage of their postal address:
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You are able to find your nearest depot by making use of the DPD community depot finder in order to recieve an upgrade on the progression of an offer and to choose up your parcel must you weren't in on the time it was because of be provided.
Dpd Telephone number For Consumer Services
If calling the DPD customer support number is troublesome or difficult, for whatever factor, you could send an old-fashioned letter to the adhering to postal address. Just note that, while DPD is a wonderful postal solution, even they will take much longer to respond to the letter compared to they would certainly to a telephone call or an e-mail!
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However, despite the breakthroughs that DPD have made in their logistics and operations systems, there are always mosting likely to circumstances in which they do no meet the criteria anticipated of them. In these circumstances, it is advised that you obtain in touch with the DPD get in touch with number in order to log a problem.
DPD has a variety of special solutions that the firm provides to customers and also clients in the United Kingdom. They can ensure that parcels arrive before 10am or prior to noontime on the following functioning day, they could supply eventually or two-day delivery, and also they can additionally provide a Saturday and also Sunday solution that nothing else parcel shipment company utilizes in the UK. The company is additionally able to send out deliveries overseas as concern or basic distribution-- 3 to 10 days or 7 to 21 days, respectively. The DPD phone number is offered to speak with the business regarding any of its abovementioned solutions.
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DPD was developed in 1970 under the name of Carrier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian firm, that oversaw its ongoing development into the millions of clients, before they, then, passed it on to La Poste, that took control of as the moms and dad business for an additional 3 years.
DPD is a parcel distribution company offering the entire of the U.K. in addition to other international locations. To find out more regarding the solutions available, phone the DPD call number on 0843 557 3392. The firm provides delivery, choosing and swapping solutions for customers needing it.
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DPD has purchased ground, sea and also air networks to guarantee that you get your bundles in a timely fashion. In addition, the business's adaptability ensures that you obtain your shipment at once that's practical for you.
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In 2010, the business launched the innovative 'Predict' service which enables clients to get their parcel in just under a hr. This advanced messenger system was the advertise of a brand-new age of delivery, followed quickly by Amazon's one-hour shipment solution and also the quick personal carrier services discovered throughout the city centres of Europe.
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Right now DPD is part of the global shipment and also shipping corporation GeoPoste which has even more than 5000 areas globally as well as uses greater than 4,000 people in its UK shipment and depot centres alone.