0844 448 6313 : Dpd Phone Number Southampton

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the browse around here desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Telephone number For Customer Providers

There are loads of reasons why you may select to call the DPD get in touch with number. If you have actually sent a parcel via their services, you might desire to look into it or activate their parcel monitoring service or get a price quote on when it must be supplied so you can collaborate with the receiver. At the same time, you could have observed an issue with the parcel that was delivered-- either with the parcel itself, the packaging or the shipment, as well as you wish to report it-- while DPD takes extreme care over its plans, with so numerous thousands experiencing their centres everyday, it's sadly feasible that some will certainly wind up in the wrong location, or show up a little shabby. When this takes place, it's extremely vital to report it, as DPD takes these records extremely seriously and also will always function to stop the concern occurring again in the future.

Whenever you should call the DPD, their phone lines will certainly be readily available, with a specialized client service team on the end of the line to take your call, process your query or solve your issue as promptly as well as conveniently as feasible.

Dpd Consumer Providers

Last but not least, you could wish to make a grievance regarding your delivery or the solution you got. This can be done on the same phone line-- the customer support team at DPD are educated to manage issues properly and also if required could quickly move you to a more senior member of management team to solve a much more serious grievance. In recap, you could call the DPD customer solution line:

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As the facilities of delivery firms has actually raised, so has the methods in which you can track a parcel. Much like the means of primary rivals Hermes as well as UPS, DPD can see precisely where a package remains in the globe. To this end, the business urge that parcel monitoring happens by means of the DPD website. Merely enter a consignment number, and a couple of more information and also the system ought to be able to provide you accessibility to details concerning where your bundle is.

The lengthy turn-around times of email as well as an apparent absence of consumer confidence in live conversation means that dialling a company is normally the only real way to obtain a prompt resolution to your issue. The DPD phone number could be used to handle queries for each aspect of their organisation, including their specific and also company delivery options.

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You'll be able to likewise contact DPD by messaging their account pages on social networks pages, in which you can likewise discover advertising material and also convenient video pointers to assist you ship your parcels efficiently

If you really feel that the DPD contact number group are not taking your grievance seriously enough or are not offering you the remedies you want, review the matter can be risen additionally. Get in touch with agents are legally bound to educate you of exactly how you can relocate a matter on to an industry ombudsman, as well as the sort of paperwork you will require to support your case.

If you would certainly favor to email DPD you'll intend to fill in an on the net common enquiries develop from their UK website and also they will then possibly call you back or send an e-mail to your wanted address to answer your queries.

Just like DHL and UK Mail, DPD have followed their competitors lead in attempting to removal a big quantity of their client assistance towards their site. While supplying customers additional methods to obtain in touch with a service is constantly to be applauded, many individuals have actually brought into question whether internet customer care websites supply the very same quantity of support as their conventional counterparts.

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In some situations, the online system could not be functioning, or you could be unable to make use of the system. In this case, the DPD get in touch with number group has a solution where they could track the place of your distribution. This solution can be accessed by calling their main customer care number and inputting the requested details.

In addition to handling basic inquiries as well as issues, the DPD helpline has a significant quantity of contact team who are exclusively liable for organising new deliveries. Regardless of currently offering to take new reservations using their site, it my review here is thought that the DPD customer support number is the major method in which individuals send out parcels through business.


Call to DPD's customer care telephone number 0121 275 0500 are billed on the specific very same cost as telephone call to other location geographical 01 and 02 numbers even supposing it's operated by an organization rather compared to a non-public certain. Therefore these is mosting likely to be charged at a variable per minute cost which depends on when accurately you make the telephone call as well as a connection settlement which is set by your solution supplier. Nevertheless when you have cost-free comprehensive mins as part of your landline or mobile toll you could be in a placement to call DPD without price, while it is best to validate this with your individual driver right before telephoning the parcel shipping as well as distribution organisation.

Although you can discover this raise concerns on the internet, it could take a pair of days for a company's online group to obtain back to you when making use of an online form. This factor makes on-line document less than excellent if your matter is time delicate. By calling the DPD client service number, a participant of their helpline personnel should have the ability to give prompt support and with any luck come to a prompt resolution that fits all parties included.

Call DPD to have their worth prices for sending out plans of any kind of provided size by calling their sales contact number 0121 336 4900, where you can likewise make an order for fixed consisting of the parcel labels which you need to send out a parcel with them. If you are a local business customer you'll be able to also call this local-rate helpline to obtain a quote for your regular shipments as they provide expert packages and also solutions for commercial outlets.

Judging by the comments on social networks, the DPD internet site does a wonderful task of handling simple issues-- such as parcel tracking. Nonetheless, with more complex issues, it appears that there is nothing that can sufficiently change talking to a member of the DPD call number personnel concerning the issue.

Dpd Contact Number

Over the years that it has actually been running, DPD has actually been buffeted by vicious competition on the European landmass and also in the UK, with messenger solutions, postal agencies and also shipping companies encountering it for an item of the business-to-business delivery market DPD serves. Other companies such as DHL have stayed rivals for years, at loggerheads with DPD as well as without any indication of tranquility imminent. Against such tight competition, DPD has actually stayed a leading gamer by operating on an extraordinary 99% solution success, seeing to it its consumers obtain the most effective service possible, each time.

What Is Dpd Phone Number

As mentioned above, the fastest and most uncomplicated method to get in touch with the client service department at DPD is by calling our DPD get in touch with number, 0843 557 3392, which is offered everyday, 1 Day a day. The DPD customer phone line is manned by a consumer solution team at all times, so whatever your issue, there will certainly be a devoted specialist on the other end of the line to assist you take care of it.

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Make a grievance to DPD by calling their telephone contact number 0121 275 0500 where you can voice your annoyance concerning a missing out on parcel, late delivery or maybe the execute of a member of their team. This helpdesk is manned among the several hrs of 9am-9pm Monday-Friday and 8am-4pm Saturday so keep in mind to note that you will be incapable to lodge an objection from them on Sundays as well as additionally some UK lender holidays. Conversely you are able to release quickly to their head workplace environment in Smethwick near to Birmingham using their postal address:

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You are able to locate your nearest depot by making use of the DPD community depot finder in order to recieve an upgrade on the progress of an offer as well as to pick up your parcel should you weren't in on the moment it resulted from be supplied.

Dpd Phone Number For Customer Services

If calling the DPD customer care number is troublesome or impossible, for whatever reason, you can send out an antique letter to the complying with postal address. Just keep in mind that, while DPD is a wonderful postal service, even they will take a lot longer to reply to the letter than they would to a telephone call or an email!

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Unfortunately, despite the advances that DPD have made in their logistics as well as operations systems, there are always mosting likely to scenarios in which they do no measure up to the criteria anticipated of them. In these circumstances, it is advised that you connect with the DPD get in touch with number in order to log a complaint.

DPD has a number of unique services that the company offers to clients and clients in the UK. They can make certain that parcels get here before 10am or prior to midday on the next working day, they can supply one day or two-day shipment, and also they can also offer a Saturday and Sunday solution that no other parcel delivery business utilizes in the UK. The company is likewise able to send shipments overseas as top priority or conventional delivery-- 3 to 10 days or 7 to 21 days, respectively. The DPD telephone number is offered to speak with the business regarding any of its abovementioned solutions.

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DPD was created in 1970 under the name of Carrier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, that managed its continued growth right into the countless clients, prior to they, then, passed it on La Poste, that took over as the parent company for an additional three years.

DPD is a parcel delivery firm offering the entire of the U.K. along with other global destinations. To discover out even more about the services offered, phone the DPD call number on 0843 557 3392. The firm gives delivery, choosing as well as exchanging solutions for clients needing it.

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DPD has invested in ground, sea as well as air networks to make certain that you get your bundles in a prompt way. Furthermore, the business's adaptability makes sure that you obtain your distribution at once that's hassle-free for you.

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In 2010, the business introduced the cutting-edge 'Predict' service which enables consumers to get their parcel in just under an hour. This innovative courier system was the declare of a new age of shipping, complied with shortly by Amazon.com's one-hour shipment service and the fast individual carrier solutions found read this throughout the metropolitan centres of Europe.

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Currently DPD belongs to the international delivery and also delivery empire GeoPoste which has greater than 5000 locations around the world and also utilizes greater than 4,000 people in its UK shipment and depot centres alone.