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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details find this are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
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In a similar way when you have forgotten your DPD checking number you have the ability to call this helpline to obtain a pointer to be able to utilize their on the web tracking service to obtain updates with your shipping and delivery. Additionally in case you have neglected your "my DPD" on-line account particulars such as your username or password then you most definitely could call their friendly consumer therapy employee to get a reminder to make sure that you could access their solutions. Ultimately if you should choose your local DPD Pickup Shop in which you can collect your shipments at a more cost-effective expense you are able to do so by calling their personable staff of experts.
Dpd Phone Number For Client Services
Make a grievance to DPD by calling their telephone call number 0121 275 0500 where you could articulate your annoyance concerning a missing out on parcel, late shipment or perhaps the bring out of a participant of their group. This helpdesk is manned among the a number of hrs of 9am-9pm Monday-Friday and 8am-4pm Saturday so keep in mind to keep in mind that you will certainly be not able to lodge a criticism from them on Sundays as well as also some UK loan provider getaways. Conversely you have the ability to publish quickly to their head office setting in Smethwick close to Birmingham using their postal address:
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The DPD sales staff can use guidance tailored to your distinct conditions as well as that match the product that you are sending. They will have the ability to notify you of the expenses, along with an expected time of arrival. In addition to this, they will certainly additionally arrange a participant of the DPD logistics group choosing the parcel up.
If you would choose to email DPD you'll desire to complete an on the net typical enquiries create from their UK site and they will after that potentially call you back or send an email to your preferred address to address your questions.
Get in touch with DPD to have their value prices for sending out plans of any type of offered dimension by contacting their sales contact number 0121 336 4900, in which you could likewise make an order for fixed consisting of the parcel labels which you require to send a parcel with them. If you are a tiny service customer you'll have the ability to likewise call this local-rate helpline to obtain a quote for your regular deliveries as they use professional plans and also solutions for business outlets.
You are able to find your nearby depot by using the DPD community depot finder in order to recieve an upgrade on the progress of an offer and to pick up your parcel needs to you weren't know the moment it resulted from be provided.
Ensure you utilize DPD's head office postal address offered below if you desire to send them a letter, having claimed that bear in mind to be conscious that this will certainly likely be slower than calling them over the phone and which you should not consist of any payment information in your letter as this raises the danger of scammers accessing your particulars.
Sadly, despite having the developments that DPD have actually made in their logistics and also operations systems, there are constantly going to situations in which they do no measure up to the standards anticipated of them. In these scenarios, it is recommended that you connect with the DPD call number in order to log an issue.
As the facilities of delivery business has raised, so has the means in which you can track a parcel. Much like the ways of main opponents Hermes and also UPS, DPD can see precisely where a bundle remains in the globe. To this end, the business urge that parcel monitoring occurs by means of the DPD internet site. Just go into a consignment number, and also a couple of more information and the system ought to have the ability to give you accessibility to info concerning where your package is.
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You'll have the ability to additionally contact DPD by messaging their account pages on social media pages, where you can also locate promotional material and useful video clip tips to assist you deliver your parcels efficiently
Although you can raise concerns on-line, it could take a few days for a business's on the internet group to obtain back to you when utilizing an online form. This factor makes online correspondence less than ideal if your issue is time sensitive. By calling the DPD customer care number, a participant of their helpline team ought to have the ability to supply instant assistance and ideally pertained to a prompt resolution that matches all events entailed.
Use complimentary digital telephone number will certainly shield you from a spam and activities of swindlers. Solutions of online phone number give a chance of use of telephone numbers of Russia, Ukraine, the U.S.A, get more info Canada, Sweden, the UK as well as various other nations.
In many cases, the online system may not be working, or you could be not able to utilize the system. In this case, the DPD get in touch with number team has a solution where they can track the location of your distribution. This service can be accessed by calling their main customer support number and also inputting the requested details.
If you feel that the DPD contact number group are not taking your grievance seriously enough or are not offering you the remedies you want, the matter could be escalated further. Contact representatives are legitimately bound to notify you of just how you can removal a matter on an industry ombudsman, along with the type of documents you will certainly should sustain your case.
Split right into expert teams, the expertly skilled DPD telephone number personnel address a whole host of matters that their consumers frequently experience. The bulk of calls that the client service staff take care of are merely uncomplicated questions or questions. Nevertheless, their helpline team are also able to manage deeper concerns that could call for additional investigation as well as correspondence with their around the world logistics team.
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Call to DPD's customer care telephone number 0121 275 0500 are charged on the exact very same cost as phone calls to other area geographic 01 and also 02 numbers also meaning it's run by a company instead compared to a non-public specific. For that reason these is going to be billed at a variable per minute rate which is dependent on when accurately you make the telephone call in addition to a partnership payment as well as that is established by your service company. Nevertheless when you have cost-free inclusive minutes as part of your landline or mobile tariff you can be in a setting to call DPD without expense, while it is best to verify this with your person operator prior to telephoning the parcel delivery and also delivery service.
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Evaluating by the responses on social networks, the DPD web site does a great job of handling uncomplicated issues-- such as parcel tracking. Nonetheless, with more complex issues, it appears that there is nothing that can effectively replace talking to a member of the DPD call number staff regarding the issue.
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The extensive turn-around times of e-mail as well as an apparent lack of customer self-confidence in real-time chat indicates that dialling a business is usually the only genuine method to get an instant resolution to your check issue. The DPD telephone number can be made use of to manage queries for each facet of their company, including their express and also organisation shipment alternatives.
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Together with managing general questions as well as complaints, the DPD helpline has a big amount of get in touch with personnel who are exclusively liable for organising new distributions. Regardless of currently providing to take new reservations using their site, it is thought that the DPD customer service number is the primary method which individuals send out parcels via the organisation.
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There are a variety of methods which you could call DPD ought to you would certainly prefer not to call their telephone helplines including by means of their email addresses, local depots and also their main social media sites web pages. As you would certainly get out of this kind of a prominent postal business you have the ability to likewise get in touch with them by sending out a letter.
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Similar to DHL and UK Mail, DPD have actually followed their rivals lead in attempting to relocate a huge amount of their consumer assistance towards their web site. While providing customers extra methods to obtain in touch with a company is constantly to be praised, many individuals have brought into question whether net client service portals provide the same amount of support as their standard equivalents.
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