0844 448 6313 : Dpd Phone Number Complaints

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track like this Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
Complete Savings Membership Cancellation 08003896960 +448003896960
DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Phone Number To Speak To A person

• If you want to understand about the condition of your shipped parcel or turn on DPD's parcel tracking service • If you want to report an issue with a parcel that was delivered (delivered to the wrong address/at the incorrect time, got here harmed, or really did not come to all) • If you wish to make a main problem concerning the service.

Finally, you could want making a problem concerning your distribution or the solution you got. This could be done on the exact same phone line-- the customer care team at DPD are trained to manage grievances effectively and also if required could quickly transfer you to an extra senior member of management team to solve a much more severe issue. In summary, you could call the DPD customer solution line:

There are dozens of reasons you might opt to call the DPD contact number. If you have actually sent a parcel via their solutions, you might wish to examine up on it or trigger their parcel monitoring solution or get a quote on when it should be supplied so you can collaborate with the receiver. At the same time, you could have noticed a trouble with the parcel that was delivered-- either with the parcel itself, the product packaging or the distribution, and also you wish to report it-- while DPD takes extreme treatment over its plans, with so several thousands undergoing their centres everyday, it's however feasible that some will end up in the incorrect place, or get here a little worse for wear. When this occurs, it's crucial to report it, as DPD takes these reports very seriously as well as will certainly constantly function to avoid the problem happening once more in the future.

Dpd Phone Number

DPD is a parcel shipment company serving the whole of the UNITED KINGDOM in addition to various other worldwide destinations. To find out more regarding the services readily available, phone the DPD contact number on 0843 557 3392. The firm offers shipment, picking as well as exchanging services for customers needing it.

Call to DPD's consumer service phone number 0121 275 0500 are billed on the exact very same fee as phone telephone calls to various other location geographical 01 and also 02 numbers even intending it's run by an organization rather than a non-public certain. For that factor these is mosting likely to be charged at a variable each moment price which depends on when precisely you make the telephone call in addition to a connection payment and also that is established by your company. Nonetheless when you have cost-free inclusive minutes as component of your landline or mobile tariff you could be in a placement to call DPD without price, while it is best to validate this with your individual operator simply before telephoning the parcel shipping as well as distribution company.

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In some situations, the online system may not be functioning, or you might be unable to use the system. In this case, the DPD contact number group has a service where they can track the location of your distribution. This solution could be accessed by calling their central consumer solution number and also inputting the requested information.

DPD has actually purchased ground, sea as well as air networks to make sure that you obtain your bundles in a prompt manner. Additionally, the business's versatility makes sure that you obtain your distribution at once that's practical for you.

As specified over, the fastest and most straightforward method to speak to the client service department at DPD is by calling our DPD call number, 0843 557 3392, which is readily available everyday, 24-HOUR a day. The DPD client phone line is manned by a customer support team whatsoever times, so whatever your problem, read more there will certainly be a dedicated specialist on the other end of the line to assist you handle it.

The extensive turnaround times of e-mail and also a noticeable absence of consumer confidence in online chat suggests that calling a firm is typically the only genuine means to obtain a prompt resolution to your trouble. The DPD telephone number could be used to deal with queries for every single aspect of their company, including their specific and also business shipment choices.

What Is Dpd Phone Number

Currently DPD becomes part of the international delivery and shipping empire GeoPoste which has greater than 5000 areas around the world and also employs greater than 4,000 individuals in its UK shipment as well as depot centres alone.


DPD has a number of special services that the business gives to customers and also consumers in the United Kingdom. They could guarantee that parcels get here prior to 10am or prior to midday on the next working day, they could give eventually or two-day distribution, and they can also give a Saturday and Sunday service that nothing else parcel shipment company uses in the UK. The business is likewise able to send deliveries overseas as priority or common shipment-- 3 to 10 days or 7 to 21 days, specifically. The DPD contact number is offered to speak to the firm concerning any of its aforementioned solutions.

Dpd Phone Number Liverpool

Make a grievance to DPD by contacting their telephone contact number 0121 275 0500 in which you can voice your annoyance about a missing parcel, late shipment or maybe the accomplish of a participant of their team. This helpdesk is manned among the find out more several hours of 9am-9pm Monday-Friday and also 8am-4pm Saturday so bear in mind to keep in mind that you will be not able to lodge an objection from them on Sundays and some UK lending institution vacations. Conversely you have the ability to release promptly to their head workplace atmosphere in Smethwick close to Birmingham making use of their postal address:

Dpd Telephone number Snetterton

Along with handling basic queries as well as problems, the DPD helpline has a huge quantity of get in touch with personnel that are exclusively accountable for arranging new deliveries. In spite of now using to take new reservations using their site, it is thought that the DPD customer support number is the major method which individuals send out parcels through the organisation.

The DPD sales team could supply advice customized to your one-of-a-kind scenarios which suit the thing that you are sending out. They will have the ability to notify you of the prices, as well as a predicted time of arrival. In enhancement to this, they will additionally organise a member of the DPD logistics group picking the parcel up.

Similar to DHL as well as UK Mail, DPD have followed their competitors lead in attempting to move a big quantity of their customer assistance in the direction of their web site. While using consumers additional approaches to obtain in touch with a company is always to be praised, numerous individuals have brought into question whether net customer support websites offer the exact same quantity of assistance as their conventional counterparts.

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You'll have the ability to additionally speak to DPD by messaging their profile web pages on social media pages, where you could additionally discover advertising material and also convenient video suggestions to assist you ship your parcels efficiently

DPD was created in 1970 as Courier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, who managed its continued development right into the millions of clients, before they, subsequently, passed it on La Poste, who took over as the parent company for a further 3 years.

Make certain you make use of DPD's head office postal address supplied below if you intend to send them a letter, having said that bear in mind to be conscious that this will certainly likely be slower compared to contacting them over the phone and also which you shouldn't include any kind of payment details in your letter as this raises the danger of fraudsters accessing your particulars.

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If you would certainly favor to email DPD you'll wish to complete an on the web conventional queries create from their UK website and they will then perhaps call you back or send out an e-mail to your desired address to address your inquiries.

Regrettably, despite having the breakthroughs that DPD have actually made in their logistics and procedures systems, there are always going to scenarios where they do no measure up to the criteria anticipated of them. In these scenarios, it is advised that you contact the DPD get in touch with number in order to log an issue.

Telephone number For Dpd Snetterton

As the facilities of delivery business has actually raised, so has the methods which you can track a parcel. Comparable to the methods of main opponents Hermes as well as UPS, DPD could see exactly where a bundle is in the world. To this end, the business motivate that parcel tracking occurs by means of the DPD website. Simply enter a consignment number, and a couple of more details and also the system ought to be able to provide you access to info concerning where your plan is.

Dpd Telephone number Aberdeen

If you feel that the DPD telephone number group are not taking your issue seriously sufficient or are not giving you the options you want, the matter could be intensified even more. Call agents are lawfully bound to notify you of exactly how you could move an issue on an industry ombudsman, along with the type of documents you will certainly should sustain my sources your case.

Split into specialist teams, the skillfully trained DPD phone number team address a whole host of issues that their customers commonly experience. The majority of telephone calls that the customer support personnel take care of are merely simple questions or inquiries. Nonetheless, their helpline team are also able to deal with deeper issues that might require more investigation and communication with their around the world logistics group.

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There are a number of methods which you could contact DPD should you would like not to call their telephone helplines consisting of through their email addresses, regional depots and their official social media pages. As you would certainly anticipate from this sort of a popular postal business you are able to additionally connect with them by sending a letter.

Whenever you have to call the DPD, their phone lines will certainly be available, with a dedicated client service team on completion of the line to take your phone call, process your query or resolve your problem as rapidly and easily as feasible.

Get in touch with DPD to have their worth rates for sending out plans of any type of given dimension by contacting their sales contact number 0121 336 4900, in which you can additionally make an order for fixed including the parcel tags which you need to send a parcel with them. If you are a local business client you'll be able to likewise call this local-rate helpline to get a quote for your normal distributions as they offer professional bundles and solutions for business outlets.