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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum see page customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it why not try these out is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Telephone number
However, despite having the breakthroughs that DPD have actually made in their logistics and operations systems, there are always mosting likely to circumstances in which they do no live up to the standards expected of them. In these situations, it is suggested that you connect with the DPD get in touch with number in order to log a problem.
In 2010, the company released the ingenious 'Predict' service which permits consumers to obtain their parcel in just under a hr. This cutting edge courier system was the herald of a new age of delivery, adhered to soon by Amazon.com's one-hour distribution service and also the quick personal courier services located throughout the cosmopolitan centres of Europe.
Judging by the feedback on social media sites, the DPD website does a great job of managing straightforward issues-- such as parcel tracking. Nonetheless, with more facility issues, it shows up that there is absolutely nothing that can appropriately change talking with a member of the DPD contact number staff regarding the trouble.
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You have the ability to find your nearest depot by using the DPD community depot finder in order to recieve an update on the progress of an offer and also to get your parcel should you just weren't know the moment it resulted from be delivered.
What Is Dpd Phone Number
Why don't you call the DPD phone number to obtain in touch with DPD customer care group as well as let them aid you with whatever you require? They could be called on the phone number over and their workplaces are open during conventional functioning hours too so you could always contact us.
DPD was developed in 1970 as Courier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, who oversaw its ongoing growth into the countless consumers, prior to they, then, passed it on La Poste, that took control of as the parent firm for a more three decades.
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Split into specialist groups, the skillfully trained DPD phone number team address a whole host of matters that their consumers commonly experience. The bulk of phone calls that the customer care team handle are simply straightforward questions or inquiries. However, their helpline team are also able to manage further concerns that may need more investigation as well as document with their worldwide logistics team.
There are dozens of reasons that you might opt to call the DPD contact number. If you've sent a parcel by means of their services, you might desire to look into it or trigger their parcel tracking service or obtain an estimate on when it must be provided so you can collaborate with the receiver. Alternately, you could have noticed an issue with the parcel that was delivered-- either with the parcel itself, the product packaging or the delivery, as well as you would love to report it-- while DPD takes extreme care over its bundles, with numerous thousands undergoing their centres every day, it's however feasible that some will end up in the wrong location, or show up a little worse for wear. When this takes place, it's extremely vital to report it, as DPD takes these records extremely seriously and will always function to stop the problem occurring again in the future.
Similar to DHL and UK Mail, DPD have actually followed their competitors lead in trying to move a huge amount of their customer assistance towards their web site. While using consumers extra methods to obtain in contact with a business is always to be praised, many individuals have brought into question whether internet client solution websites use the same quantity of support as their conventional equivalents.
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As mentioned above, the fastest and most look these up uncomplicated way to speak to the client service division at DPD is by calling our DPD call number, 0843 557 3392, which is available everyday, 24 Hr a day. The DPD customer phone line is manned by a customer solution team in any way times, so whatever your issue, there will certainly be a devoted specialist on the other end of the line to assist you deal with it.
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At the minute DPD is part of the global shipment and shipping corporation GeoPoste which has greater than 5000 places around the world as well as employs greater than 4,000 individuals in its UK delivery as well as depot centres alone.
Dpd Contact number For Consumer Services
The DPD sales personnel can provide suggestions customized to your one-of-a-kind circumstances which match the thing that you are sending. They will certainly be able to inform you of the expenses, as well as an expected time of arrival. Along with this, they will certainly likewise arrange a member of the DPD logistics team picking the parcel up.
Dpd Call Number
The prolonged turnaround times of e-mail and also an evident absence of customer confidence in online chat indicates that dialling a firm is usually the only real means to obtain a prompt resolution to your trouble. The DPD telephone number could be utilized to handle queries for each element of their company, including their express and service shipment options.
Lastly, you might wish making a problem regarding your shipment or the service you received. This can be done on the exact same phone line-- the client service group at DPD are educated to manage complaints successfully and also if essential could quickly transfer you to an extra elderly member of administration personnel to resolve an extra serious complaint. In recap, you can call the DPD client service line:
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Whenever you have to call the DPD, their phone lines will be available, with a devoted client solution group on completion of the line to take your call, procedure your enquiry or settle your problem as quickly and also easily as possible.
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• If you wish to understand about the condition of your shipped parcel or trigger DPD's parcel monitoring service • If you wish to report a trouble with a parcel that was supplied (supplied to the wrong address/at the incorrect time, arrived damaged, or didn't show up at all) • If you wish to make an official grievance relating to the solution.
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In some situations, the on-line system might not be functioning, or you may be incapable to utilize the system. In this case, the DPD contact number group has a solution where they can track the area of your distribution. This solution could be accessed by dialling their central client service number and inputting the asked for details.
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Call to DPD's customer care phone number 0121 275 0500 are billed on the precise very same charge as phone telephone calls to various other location geographic 01 and also 02 numbers also expecting it's run by a company rather than a non-public specific. Therefore these is going to be charged at a variable per moment price which is reliant on when precisely you make the telephone call as well as a partnership payment and also that is established by your company. However when you have cost-free inclusive mins as part of your landline or mobile toll you can be in a setting to call DPD without expense, while it is best to confirm this with your person operator simply prior to telephoning the parcel delivery and also delivery business.
You'll have the ability to also contact DPD by messaging their account pages on social networks web pages, in which you can likewise locate advertising material and convenient video clip tips to assist you deliver your parcels successfully
Likewise when you have actually forgotten your DPD keeping an eye on number you have the ability to call this helpline to get a pointer to be able to utilize their on the internet tracking solution to obtain updates with your shipping and also shipment. Moreover in situation you have actually disregarded your "my DPD" on-line account details such as your username or password then you most definitely can call their pleasant consumer treatment employee to obtain a reminder so that you could access their solutions. Inevitably if you have to seek your nearest DPD Pickup Store in which you could collect your deliveries at a more cost-effective price you are able to do so by calling their personalized crew of experts.
Make certain you utilize DPD's head office postal address supplied listed below if you wish to send them a letter, having claimed that keep in mind to be aware that this will certainly probably be slower than calling them over the phone and also which you should not consist of any kind of payment info in your letter as this boosts the risk of defrauders accessing your details.
Over the years that it has been operating, DPD has actually been buffeted by savage competition on the European landmass as well as in the UK, with courier services, postal firms and also shipping companies encountering it for an item of the business-to-business shipping market DPD offers. Other companies such as DHL have stayed rivals for several years, at loggerheads with DPD as well as with no indication of tranquility coming up. Against such tight competitors, DPD has actually stayed a dominant player by operating on an incredible 99% solution success, making certain its clients obtain the very best service feasible, every single time.
If you feel that the DPD telephone number team are not taking your grievance seriously sufficient or are not providing you the remedies you want, the issue can be risen additionally. Call representatives are lawfully bound to notify you of just how you can removal a matter on to a sector ombudsman, along with the kinds of paperwork you will have to sustain your insurance claim.
Although you could elevate issues on the internet, it can take a pair of days for a firm's online team to obtain back to you when utilizing an online form. This factor makes on the internet document much less than optimal if your matter is time sensitive. By calling the DPD customer solution number, a member of their helpline team should have the ability to offer prompt aid as well as with any luck concerned an instant resolution that suits all events included.
DPD has actually invested in ground, sea and air networks to make sure that you get your bundles in a prompt way. In addition, the company's adaptability makes sure that you get your delivery at once that's hassle-free for you.
DPD is a parcel delivery business serving the whole of the UNITED KINGDOM as well as various other global locations. To learn more about the services available, phone the DPD get in touch with number on 0843 557 3392. The firm provides delivery, selecting and also switching services for customers needing it.