0844 448 6313 : Dpd Phone Number Chelmsford

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
Complete Savings Membership Cancellation 08003896960 +448003896960
DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out discover here important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Phone Number For Consumer Solutions

There are lots of reasons that you may prefer to call the DPD call number. If you've sent a parcel through their services, you might desire to look into it or trigger their parcel monitoring solution or obtain a price quote on when it should be delivered so you could coordinate with the receiver. At the same time, you might have discovered a trouble with the parcel that was provided-- either with the parcel itself, the product packaging or the shipment, as well as you want to report it-- while DPD takes severe care over its bundles, with many thousands experiencing their centres on a additional resources daily basis, it's regrettably feasible that some will certainly wind up in the wrong area, or show up a little even worse for wear. When this happens, it's crucial to report it, as DPD takes these records really seriously as well as will certainly constantly work to stop the issue happening once more in the future.

Whenever you should call the DPD, their phone lines will be readily available, with a specialized customer care group on completion of the line to take your telephone call, procedure your query or fix your concern as rapidly and also quickly as feasible.

Dpd Customer Solutions

Lastly, you may desire to earn a complaint concerning your shipment or the service you obtained. This could be done on the same phone line-- the client service team at DPD are trained to handle issues efficiently as well as if needed could easily move you to a more senior participant of management staff to solve a much more severe problem. In recap, you can call the DPD client service line:

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As the framework of distribution firms has actually boosted, so has the means in which you can track a parcel. Similar to the means of main opponents Hermes as well as UPS, DPD could see precisely where a package is in the globe. To this end, the firm urge that parcel tracking takes place via the DPD site. Just get in a consignment number, and also a couple of even more information and the system need to have the ability to offer you access to info concerning where your plan is.

The lengthy turnaround times of email and an evident lack of customer confidence in real-time chat implies that calling a company is generally the only actual means to obtain an instant resolution to your trouble. The DPD contact number can be used to manage questions for each facet of their organisation, including their specific and organisation delivery alternatives.

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You'll be able to additionally contact DPD by messaging their account pages on social media pages, where you can likewise find promotional material and also handy video pointers to assist you ship your parcels successfully

If you feel that the DPD contact number group are not taking your issue seriously adequate or are not offering you the options you want, the issue could be risen further. Get in touch with representatives are lawfully bound to inform you of just how you can relocate an issue on a sector ombudsman, along with the type of documents you will certainly have to support your case.

If you would certainly like to email DPD you'll want to complete an online typical enquiries form from their UK site and also they will after that potentially call you back or send out an e-mail to your wanted address to address your questions.

A lot like DHL and also UK Mail, DPD have followed their competitors lead in trying to removal a huge amount of their consumer assistance to their web site. While providing consumers extra techniques to get in contact with a business is constantly to be praised, several individuals have cast doubt on whether internet customer service portals supply the exact same quantity of support as their conventional equivalents.

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Sometimes, the on the internet system could not be working, or you may be unable to utilize the system. In this instance, the DPD call number team has a service where they could track the location of your delivery. This solution can be accessed by dialling their central client service number and also inputting the requested information.

Along with dealing with basic inquiries and also grievances, the DPD helpline has a significant quantity of get in touch with personnel that are specifically responsible for organising brand-new distributions. In spite of currently using to take new bookings utilizing their site, it is believed that the DPD consumer service number is the main method which individuals send parcels through the service.


Phone calls to DPD's client service telephone number 0121 275 0500 are billed on the specific very same charge as phone telephone calls to other location geographical 01 as well as 02 numbers also meaning it's operated by a company rather compared to a non-public particular. Therefore these is going to be charged at a variable each moment cost which is reliant on when properly you make the phone call in addition to a relationship payment and that is set by your company. Nonetheless when you have cost-free inclusive mins as part of your landline or mobile toll you could be in a setting to call DPD without cost, while it is best to validate this with your person operator right before phoning the parcel delivery as well as shipment business.

Although you could increase problems on the internet, it could take a few days for a business's on-line group to get back to you when using an on the internet type. This factor makes online communication less compared to ideal if your issue is time sensitive. By calling the DPD customer care number, a member of their helpline personnel must have the ability to provide instant assistance and also hopefully pertained to a prompt resolution that matches all events included.

Call DPD to have their worth prices for sending out packages of any type of provided size by contacting their sales phone number 0121 336 4900, where you could also make an order for stationary consisting of the parcel labels which you need to send a parcel with them. If you are a tiny service consumer you'll be able to additionally call this local-rate helpline to get a quote for your regular shipments as they supply expert bundles and also services for business outlets.

Judging by the feedback on social media sites, the DPD site does a great work of taking care of simple issues-- such as parcel monitoring. Nonetheless, with more complicated matters, it appears that there is nothing that could properly replace talking to a participant of the DPD get in touch with number team concerning the issue.

Dpd Get in touch with Number

Over the decades that it has been operating, DPD has been buffeted by vicious competitors on the European mainland as well as in the UK, with carrier services, postal companies as well as shipping companies encountering it for a piece of the business-to-business shipping market DPD offers. Various other companies such as DHL have actually remained rivals for several years, at loggerheads with DPD as well as without indicator of tranquility imminent. Versus such rigid competitors, DPD has actually continued to be a leading gamer by operating an incredible 99% solution success, making certain its consumers get the very best solution feasible, every time.

What Is Dpd Contact number

As mentioned above, the fastest as well as most simple means to get in touch with the customer care department at DPD is by calling our DPD contact number, 0843 557 3392, which is offered everyday, 24-HOUR a day. The DPD client phone line is manned by a client service team in all times, so whatever your problem, there will be a devoted professional on the other end of the line in order to help you manage it.

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Make a complaint to DPD by calling their telephone contact number 0121 275 0500 in which you could articulate your displeasure regarding a missing out on parcel, late distribution or possibly the perform of see this page a member of their team. This helpdesk is manned among the a number of hours of 9am-9pm Monday-Friday and 8am-4pm Saturday so keep in mind to note that you will be not able to lodge an objection from link them on Sundays and also some UK loan provider holidays. Alternatively you are able to publish instantly to their head workplace atmosphere in Smethwick near to Birmingham using their postal address:

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You are able to find your local depot by utilizing the DPD community depot finder in order to recieve an update on the development of a deal and also to get your parcel should you just weren't know the time it was because of be delivered.

Dpd Contact number For Client Solutions

If calling the DPD customer support number look here is troublesome or impossible, for whatever factor, you can send out an antique letter to the adhering to postal address. Simply note that, while DPD is a great post office, also they will certainly take a lot longer to respond to the letter than they would to a phone telephone call or an email!

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Regrettably, despite having the advancements that DPD have made in their logistics and also operations systems, there are constantly mosting likely to conditions where they do no meet the criteria anticipated of them. In these circumstances, it is suggested that you connect with the DPD contact number in order to log an issue.

DPD has a number of unique services that the business supplies to customers and also customers in the UK. visit They can guarantee that parcels arrive prior to 10am or prior to midday on the following functioning day, they can provide eventually or two-day distribution, and also they can likewise give a Saturday and Sunday service that nothing else parcel distribution company utilizes in the UK. The firm is additionally able to send out shipments overseas as top priority or basic delivery-- 3 to 10 days or 7 to 21 days, respectively. The DPD contact number is available to speak to the firm about any one of its abovementioned services.

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DPD was developed in 1970 as Messenger Express in Aschaffenburg, West Germany. In 1985, it was gotten by an Australian firm, who oversaw its continued development into the numerous consumers, prior to they, in turn, passed it on La Poste, who took over as the parent business for an additional 3 decades.

DPD is a parcel shipment firm offering the whole of the U.K. along with various other global destinations. To discover out even more about the services offered, phone the DPD call number on 0843 557 3392. The business gives delivery, choosing and exchanging services for consumers needing it.

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DPD has actually bought ground, sea and air networks to ensure that you receive your bundles in a timely fashion. Furthermore, the firm's versatility makes certain that you obtain your delivery each time that's convenient for you.

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In 2010, the company introduced the innovative 'Predict' solution which allows customers to obtain their parcel in simply under an hour. This revolutionary carrier system was the proclaim of a brand-new age of shipping, complied with shortly by Amazon's one-hour distribution solution and also the quick individual carrier solutions discovered throughout the urbane centres of Europe.

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Currently DPD is part of the global delivery as well as shipping conglomerate GeoPoste which has more compared to 5000 places globally and utilizes more compared to 4,000 people in its UK shipment and depot centres alone.