0844 448 6313 : Phone Number For Dpd Complaints

0844 448 6313  : connect now

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone continue reading this number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number read this post here are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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In a similar way when you have forgotten your DPD keeping track of number you have the ability to call this helpline to obtain a reminder to be able to utilize their on the internet monitoring service to get updates with your shipping and also distribution. Additionally in case you have actually overlooked your "my DPD" online account particulars such as your username or password then you definitely can call their friendly client treatment personnel to get a suggestion to make sure that you could entry their solutions. Inevitably if you have to seek your nearby DPD Pick-up Shop in which you can gather your distributions at a more cost-efficient cost you are able to do so by calling their personable staff of consultants.

Dpd Phone Number For Customer Solutions

Make a grievance to DPD by calling their telephone call number 0121 275 0500 in which you can articulate your annoyance about a missing out on parcel, late shipment or maybe the other perform of a member of their group. This helpdesk is manned among the several hrs of 9am-9pm Monday-Friday and 8am-4pm Saturday so keep in mind to note that you will be not able to lodge a criticism from them on Sundays as well as likewise some UK lender getaways. Alternatively you are able to publish immediately to their head office atmosphere in Smethwick near to Birmingham using their postal address:

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The DPD sales personnel can supply advice tailored to your one-of-a-kind scenarios which match the thing that you are sending. They will be able to educate you of the expenses, in addition to an anticipated time of arrival. In enhancement to this, they will also organise a participant of the DPD logistics team selecting the parcel up.

If you would favor to email DPD you'll intend to submit an on the net common enquiries develop from their UK internet site and they will certainly after that possibly call you back or send an email to your desired address to address your questions.

Call DPD to have their value rates for sending plans of any type of given size by calling their sales telephone number 0121 336 4900, in which you could additionally make an order for stationary including the parcel tags which you require to send out a parcel with them. If you are a small business consumer you'll have the ability to additionally call this local-rate helpline to obtain a quote for your normal shipments as they use expert bundles and solutions for industrial outlets.

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You have the ability to find your nearby depot by using the DPD neighborhood depot finder in order to recieve an update on the progress of a deal and also to select up your parcel ought to you weren't in on the time it resulted from be supplied.

Ensure you use DPD's head workplace postal address offered below if you intend to send them a letter, having stated that remember to be mindful that this will virtually certainly be slower see here than calling them over the phone and which you shouldn't include any type of repayment information in your letter as this increases the threat of scammers accessing your details.

However, despite the advances that DPD have made in their logistics as well as operations systems, there are constantly going to circumstances in which they do no measure up to the criteria anticipated of them. In these circumstances, it is advised that you connect with the DPD call number in order to log a problem.

As the facilities of distribution firms has actually enhanced, so has the means in which you can track a parcel. Much like the ways of main opponents Hermes and UPS, DPD could see precisely where a bundle remains in the globe. To this end, the company urge that parcel tracking takes location through the DPD site. Just enter a consignment number, and also a few more information and the system should be able to offer you access to information concerning where your package is.

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You'll be able to likewise get in touch with DPD by messaging their profile pages on social networks pages, in which you could additionally locate promotional material and also handy video suggestions to aid you deliver your parcels effectively

Although you can elevate issues on the internet, it can take a few days for a firm's on the internet team to obtain back to you when utilizing an online type. This factor makes on the internet correspondence less compared to ideal if your matter is time delicate. By calling the DPD customer care number, a participant of their helpline team should be able to offer instant support as well as with any luck pertained to an instant resolution that fits all events entailed.

Use free online phone numbers will certainly shield you from a spam as well as actions of tricksters. Services of virtual phone number offer an opportunity of usage of telephone numbers of Russia, Ukraine, the UNITED STATE, Canada, Sweden, the UK and also other countries.

In some cases, the on-line system may not be working, or you could be not able to make use of the system. In this case, the DPD get in touch with number group has a service where they could track the place of your delivery. This service can be accessed by calling their central customer support number and also inputting the requested details.

If you feel that the DPD contact number team are not taking your issue seriously enough or are not offering you the solutions you want, the issue can be intensified better. Contact representatives are legally bound to inform you of exactly how you could relocate an issue on a market ombudsman, along with the type of documentation you will require to sustain your case.

Split into expert groups, the expertly qualified DPD telephone number personnel address a whole host of matters that their clients frequently experience. Most of telephone calls that the customer care team deal with are just simple concerns or queries. However, their helpline group are also able to handle further concerns that may need additional examination and also communication with their around the world logistics group.

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Call to DPD's customer care contact number 0121 275 0500 are charged on the specific very same cost as telephone call to various other area geographic 01 as well as 02 numbers also meaning it's operated by a company instead compared to a non-public particular. Because of that these is mosting likely to be billed at a variable each moment price which is reliant on when properly you make the telephone call in addition to a partnership payment and that is established by your provider. However when you have cost-free inclusive minutes as component of your landline or mobile tariff you could be in a placement to call DPD without expense, while it is best to validate this with your person operator right before phoning the parcel delivery and delivery organisation.

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Evaluating by the feedback on social media, the DPD web site does a wonderful task of handling straightforward problems-- such as parcel monitoring. Nonetheless, with even more facility matters, it appears that there is absolutely nothing that could properly replace talking to a participant of the DPD contact number staff regarding the trouble.

What Is Dpd Telephone number

The extensive turn-around times of email as well as an obvious absence of consumer self-confidence in real-time conversation means that calling a firm is typically the only actual means to obtain an immediate resolution to your trouble. The DPD contact number can be utilized to manage queries for every facet of their service, including their express and also organisation distribution choices.

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Along with taking care of basic questions and also issues, the DPD helpline has a big quantity of contact team that are specifically in charge of organising new shipments. Despite currently supplying to take new bookings utilizing their internet site, it is thought that the DPD client service number is the major way in which people send parcels via the service.

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Digital telephone number for organisation dealing on the net have better popularity. For this objective it is essential to purchase or rent out individual virtual number of the essential nation. Using online number for organisation, you could make the most of a vast spectrum of services IP of a telephony.

There are a variety of ways in which you could get in touch with DPD should you would certainly prefer not to call their telephone helplines consisting of through their email addresses, regional depots and their official social media web pages. As you would certainly get out of this type of a prominent postal business you are able to likewise more get in touch with them by sending out a letter.

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Much like DHL as well as UK Mail, DPD have followed their competitors lead in trying to move a massive amount of their client support in the direction of their website. While using customers extra techniques to obtain in contact with a company is always to be applauded, many individuals have actually called into question whether net customer support portals provide the exact same amount of support as their conventional equivalents.

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From you demand registration on a website, and also you do not desire to leave number of phone? You will certainly be aided by cost-free solutions of online numbers. You can select such telephone number online for function SMS cost-free of charge and also without enrollment.

Pick a suitable digital contact number, use it and also wait SMS with the text of the message. The online telephone number for reception SMS will certainly assist you to get sms message from any type of country absolutely at no cost!

On the some web solutions it is impossible to be registered with usage of free digital number. In such cases it is feasible to get a personal digital contact number. As an outcome of it you will certainly have a distinct phone number for function SMS.