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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers read more here of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD why not try these out Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Phone Number
Regrettably, despite having the advancements that DPD have actually made in their logistics and operations systems, there are constantly going to circumstances in which they do no meet the criteria expected of them. In these circumstances, it is suggested that you obtain in touch with the DPD contact number in order to log a complaint.
In 2010, the firm launched the innovative 'Predict' service which permits consumers to get their parcel in just under a hr. This revolutionary messenger scheme was the proclaim of a new age of shipping, complied with quickly by Amazon.com's one-hour delivery solution as well as the fast individual messenger solutions found throughout the metropolitan centres of Europe.
Evaluating by the responses on social media, the DPD internet site does a terrific task of managing straightforward problems-- such as parcel tracking. Nonetheless, with more facility matters, it shows up that there is nothing that could adequately change talking with a member of the DPD contact number personnel about the problem.
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You have the ability to situate your local depot by using the DPD community depot finder in order to recieve an upgrade on the progression of a deal as well as to pick up your parcel must you just weren't in on the moment it resulted from be provided.
What Is Dpd Telephone number
Why do not you call the DPD telephone number to obtain in touch with DPD consumer services group and also allow them assist you with whatever you need? They can be called on the phone number above and their workplaces are open during typical working hours also so you could constantly contact us.
DPD was created in 1970 as Carrier Express in Aschaffenburg, West Germany. In 1985, it was gotten by an Australian company, that oversaw its continued development right into the countless clients, before they, consequently, passed it on La Poste, that took control of as the moms and dad company for an additional 3 decades.
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Split right into professional groups, the expertly skilled DPD phone number staff address an entire host of matters that their clients typically experience. Most of telephone calls that the customer support team take care of are merely straightforward inquiries or questions. Nevertheless, their helpline team are also able to take care of much deeper problems that may call for additional investigation and also correspondence with their worldwide logistics team.
There are dozens of reasons that you might choose to call the DPD contact number. If you've sent a parcel through their solutions, you might want to inspect up on it or activate their parcel tracking service or get a price quote on when it must be delivered so you can collaborate with the receiver. At the same time, you could have seen a problem with the parcel that was supplied-- either with the parcel itself, the packaging or the shipment, as well as you would love to report it-- while DPD takes extreme care over its packages, with a lot of thousands experiencing their centres daily, it's sadly possible that some will certainly wind up in the incorrect location, or get here a little shabby. When this happens, it's really crucial to report it, as DPD takes these records very seriously and also will certainly always work to stop the concern occurring again in the future.
A lot like DHL and also UK Mail, DPD have followed their rivals lead in trying to move a big quantity of their consumer support towards their internet site. While using customers added approaches to obtain in contact with a company is constantly to be applauded, several individuals have called right into inquiry whether web customer care portals provide the very same quantity of support as their typical counterparts.
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As specified over, the fastest and most simple method to contact the client solution department at DPD is by calling our DPD contact number, 0843 557 3392, which is readily available everyday, 24-HOUR a day. The DPD customer phone line is manned by a client service team whatsoever times, so whatever your problem, there will certainly be a committed specialist on the various other end of the line to assist you take care of it.
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At the moment DPD is part of the global shipment as well as shipping corporation GeoPoste which has greater than 5000 locations globally as well as employs greater than 4,000 people in its UK shipment as well as depot centres alone.
Dpd Contact number For Customer Services
The DPD sales personnel can use suggestions tailored to your special conditions which suit the item that you are sending out. They will have the ability to inform you of the prices, as well as an anticipated time of arrival. In addition to this, they will certainly also organise a participant of the DPD logistics group choosing the parcel up.
Dpd Call Number
The lengthy turn-around times of e-mail as well as an obvious lack of consumer confidence in live conversation indicates that calling a company is generally the only genuine way to get a prompt resolution to your trouble. The DPD telephone number could be made use of to manage queries for every single element of their organisation, including their express and also organisation shipment options.
Finally, you might wish to earn a complaint concerning your distribution or the service you got. This could be done on the same phone line-- the customer care team at DPD are educated to take care of grievances efficiently and also if essential can conveniently transfer you to an extra elderly member of management team to solve a more severe complaint. In recap, you could call the DPD customer support line:
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Whenever you need to call the DPD, their phone lines will be available, with a dedicated customer care team on the end of the line to take your telephone call, process your enquiry or solve your issue as rapidly and easily as feasible.
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• If you 'd such as to recognize concerning the condition of your delivered parcel or activate DPD's parcel tracking service • If you would love to report a trouble with a parcel that was supplied (supplied to the incorrect address/at the incorrect time, arrived damaged, or didn't come to all) • If you wish to make a main issue concerning the solution.
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In many cases, the on the internet system might not be working, or you could be unable to make use of the system. In this instance, the DPD call number team has a service where they can track the place of your shipment. This service can be accessed by calling their central client service number as well as inputting the asked for information.
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Call to DPD's customer support contact number 0121 275 0500 are charged on the precise very same cost as telephone call to various other location additional info geographic 01 as well as 02 numbers even expecting it's run by a company instead compared to a non-public certain. For that reason these is going to be billed at a variable each minute rate which depends on when properly you make the call as well as a connection payment and also that is set by your provider. Nonetheless when you have cost-free comprehensive minutes as part of your landline or mobile toll you could be in a setting to call DPD without cost, while it is best to validate this with your individual operator right before phoning the parcel delivery as well as delivery business.
You'll be able to also contact DPD by messaging their more profile pages on social networks web pages, where you could additionally find promotional material and helpful video ideas to assist you deliver your parcels successfully
Similarly when you have actually forgotten your DPD keeping an eye on number you are able to call this helpline to obtain a reminder to be able to use their on the net tracking service to obtain updates with your shipping and also distribution. Moreover in situation you have actually overlooked your "my DPD" on-line account details such as your username or password after that you most definitely can call their pleasant customer therapy personnel to obtain a suggestion to make sure that you can entrance their services. Eventually if you require to seek out your local DPD Pick-up Shop in which you could collect your shipments at a more cost-efficient cost you have the ability to do so by calling their personable team of consultants.
Ensure you utilize DPD's head office postal address supplied below if you intend to send them a letter, having stated that remember to be aware that this will certainly probably be slower than contacting them over the phone and which you should not consist of any type of settlement details in your letter as this increases the threat of defrauders accessing your details.
Over the decades that it has actually been running, DPD has actually been buffeted by relentless competition on the European landmass as well as in the UK, with messenger solutions, postal firms and also delivery corporations encountering it for a piece of the business-to-business delivery market DPD offers. Other companies such as DHL have remained competitors for many years, at loggerheads with DPD as well as without any sign of peace imminent. Versus such rigid competition, DPD has actually continued to be a dominant player by operating on an unbelievable 99% service success, making sure its clients obtain the very best solution possible, each time.
If you feel that the DPD contact number team are not taking your problem seriously adequate or are not giving you the remedies you prefer, the matter could be intensified even more. Contact agents are lawfully bound to educate you of exactly how you could relocate a matter on to a market ombudsman, along with the kinds of paperwork you will should support your insurance claim.
Although you can raise concerns on the internet, it can take a few days for a firm's online team to get back to you when making use of an online type. This variable makes online document much less compared to optimal if your matter is time delicate. By calling the DPD customer service number, a member of their helpline staff must have the ability to provide prompt help and with any luck come to an instant resolution that fits all celebrations included.
DPD has actually purchased ground, sea and also air networks to ensure that you get your packages in a timely manner. Additionally, the company's adaptability makes certain that you obtain your shipment at a time that's practical for you.
DPD is a parcel distribution company serving the whole of the U.K. in addition to other international destinations. To discover even more about the services readily available, phone the DPD call number on 0843 557 3392. The business offers delivery, selecting and switching solutions for consumers needing it.