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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD go Here International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Phone Number
Regrettably, despite the developments that DPD have actually made in their logistics and operations systems, there are constantly going to scenarios where they do no meet the standards expected of them. In these circumstances, it is recommended that you obtain in touch with the DPD contact number in order to log a grievance.
In 2010, the company launched the cutting-edge 'Predict' service which permits consumers to receive their parcel in just under a hr. This cutting edge carrier scheme was the declare of a new age of delivery, followed shortly by Amazon.com's one-hour distribution service and the quick personal carrier services found throughout the urban centres of Europe.
Evaluating by the feedback on social networks, the DPD web site does a fantastic job of handling uncomplicated problems-- such as parcel monitoring. Nevertheless, with even more facility matters, it appears that there is nothing that can sufficiently replace speaking to a member of the DPD call number staff regarding the problem.
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You are able to locate your nearest depot by utilizing the DPD area depot finder in order to recieve an upgrade on the progression of an offer and also to get your parcel must you weren't know the time it was because of be provided.
What Is Dpd Telephone number
Why do not you call the DPD phone number to obtain in touch with DPD client service group and let them assist you with whatever you need? They can be spoken to on the contact number above and their workplaces are open throughout basic functioning hrs also so you can always get in touch.
DPD was created in 1970 as Carrier Express in Aschaffenburg, West Germany. In 1985, it was acquired by an Australian company, that oversaw its ongoing growth into the millions of clients, before they, in turn, passed it on La Poste, that took control of as the parent company for a further 3 decades.
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Divide right into expert teams, the expertly experienced DPD contact number personnel address an entire host of matters that their customers commonly experience. Most of phone calls that the customer care team offer with are just uncomplicated concerns or inquiries. Nevertheless, their helpline group are also able to manage deeper issues that could call for further investigation and also document with their worldwide logistics team.
There are lots of reasons that you may select to call the DPD call number. If you've sent out a parcel using their services, you could desire to check up on it or activate their parcel monitoring service or obtain an estimate on when it should be supplied so you can collaborate with the receiver. Alternately, you could useful reference have discovered an issue with the parcel that was delivered-- either with the parcel itself, the product packaging or the shipment, and also you wish to report it-- while DPD takes severe treatment over its plans, with so lots of thousands going through their centres everyday, it's however feasible that some will end up in the wrong place, or arrive a little shabby. When this happens, it's crucial to report it, as DPD takes these records really seriously as well as will constantly work to avoid the problem occurring again in the future.
Similar to DHL and UK Mail, DPD have actually followed their competitors lead in trying to move a big amount of their client assistance in the direction of their website. While supplying consumers extra techniques to obtain in touch with a service is constantly to be praised, lots of people have brought into question whether web customer support sites use the exact same quantity of assistance as their typical counterparts.
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As specified over, the fastest and also most uncomplicated way to speak to the client service department at DPD is by calling our DPD call number, 0843 557 3392, which is offered everyday, 24 Hr a day. The DPD consumer phone line is manned by a customer care group in any way times, so whatever your issue, there will certainly be a committed professional on the other end of the line to assist you handle it.
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Presently DPD is component of the international distribution and delivery empire GeoPoste which has more than 5000 locations globally as well as employs greater than 4,000 individuals in its UK delivery and also depot centres alone.
Dpd Telephone number For Customer Solutions
The DPD sales staff can use guidance tailored to your distinct scenarios which fit the item that you are sending. They will certainly be able to notify you of the expenses, in addition to a predicted time of arrival. Along with this, they will certainly likewise organise a participant of the DPD logistics group selecting the parcel up.
Dpd Get in touch with Number
The lengthy turnaround times of email and also an evident lack of consumer self-confidence in online chat suggests that dialling a business is generally the only actual means to obtain an immediate resolution to your issue. The DPD contact number can be utilized to manage questions for each aspect of their service, including their specific and company delivery choices.
Last but not least, you might desire to make a complaint regarding your delivery or the solution you got. This can be done on the same phone line-- the consumer solution team at DPD are trained to manage complaints properly as well as if essential can easily move you to an extra elderly participant of administration staff to resolve a more serious problem. In recap, you could call the DPD customer care line:
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Whenever you require to call the DPD, their phone lines will be available, with a committed client service group on the end of the line to take your phone call, process your enquiry or settle your problem as rapidly and quickly as possible.
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• If you would love to recognize concerning the standing of your delivered parcel or trigger DPD's parcel monitoring service • If you would love to report an issue with a parcel that was delivered (provided to the wrong address/at the incorrect time, got here damaged, or really did look what i found not get to all) • If you want to make an official problem regarding the service.
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Sometimes, the on the internet system may not be working, or you might be incapable to make use of the system. In this instance, the DPD contact number group has a service where they can track the location of your shipment. This solution could be accessed by calling their central consumer solution number as well as inputting the asked for information.
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Call to DPD's client service contact number 0121 275 0500 are charged on the exact same cost as telephone call to other area geographic 01 and 02 numbers also supposing it's operated by a company rather than a non-public particular. For that reason these is mosting likely to be charged at a variable per moment rate which hinges on when precisely you make the telephone call as well as a relationship payment which is established by your service provider. However when you have cost-free inclusive mins as part of your landline or mobile toll you can be in a position to call DPD without expense, while it is best to verify this with your individual operator prior to telephoning the parcel shipping as well as delivery company.
You'll be able to additionally get in touch with DPD by messaging their account web pages on social media pages, where you could likewise find advertising material and also useful video pointers to assist you ship your parcels efficiently
In a similar way when you have forgotten your DPD keeping track of number you have the ability to call this helpline to obtain a suggestion to be able to utilize their on the web tracking solution to obtain updates with your shipping and distribution. Furthermore in situation you have ignored your "my DPD" on-line account details such view as your username or password then you certainly can call their friendly consumer treatment employee to obtain a tip so that you can access their services. Ultimately if you have to look for your nearby DPD Pick-up Shop in which you could collect your deliveries at a much more economical cost you have the ability to do so by calling their personalized crew of consultants.
Make sure you make use of DPD's head workplace postal address supplied listed below if you desire to send them a letter, having claimed that remember to be conscious that this will almost certainly be slower compared to calling them over the phone and also which you should not consist of any kind of settlement info in your letter as this raises the threat of defrauders accessing your details.
Over the years that it has actually been running, DPD has been buffeted by relentless competitors on the European landmass as well as in the UK, with courier services, postal agencies and also shipping companies encountering it for a piece of the business-to-business delivery market DPD offers. Various other firms such as DHL have actually stayed opponents for years, at loggerheads with DPD and without any indicator of peace coming up. Versus such stiff competition, DPD has stayed a leading player by operating an amazing 99% solution success, making certain its consumers get the ideal service possible, each and every single time.
If you really feel that the DPD phone number group are not taking your issue seriously enough or are not providing you the services you prefer, the issue can be intensified further. Contact representatives are legally bound to notify you of just how you can move a matter on a sector ombudsman, in addition to the sort of documentation you will certainly should support your claim.
Although you can raise concerns on-line, it can take a few days for a firm's on the internet team to get back to you when utilizing an on-line form. This element makes online document much less than suitable if your matter is time delicate. By calling the DPD customer care number, a participant of their helpline personnel need to be able to give immediate aid and ideally concerned a prompt resolution that fits all events included.
DPD has actually spent in ground, sea and also air networks to ensure that you obtain your plans in a timely fashion. In addition, the business's versatility makes sure that you obtain your delivery at once that's hassle-free for you.
DPD is a parcel delivery view business serving the whole of the UNITED KINGDOM in addition to other global destinations. To locate out more regarding the services offered, phone the DPD get in touch with number on 0843 557 3392. The company offers distribution, picking as well as switching services for customers needing it.