0844 448 6313 : Phone Number Dpd Customer Service

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides visit your url various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Phone Number

Regrettably, also with the advancements that DPD have actually made in their logistics and also procedures systems, there are always mosting likely to scenarios in which they do no live up to the standards expected of them. In these scenarios, it is advised that you get in touch with the DPD contact number in order to log a complaint.

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In 2010, the company launched the cutting-edge 'Predict' solution which enables consumers to get their parcel in simply under a hr. This innovative messenger scheme was the proclaim of a brand-new age of shipping, complied with shortly by Amazon.com's one-hour delivery solution as well as the quick individual messenger services located throughout the city centres of Europe.

Judging by the comments on social networks, the DPD internet site does a terrific work of managing straightforward problems-- such as parcel tracking. Nevertheless, with even more complicated matters, it appears that there is nothing that can effectively replace talking to a participant of the DPD get in touch with number team about the problem.

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You are able to situate your nearest depot by utilizing the DPD area depot finder in order to recieve an upgrade on the progress of an offer and to grab your parcel needs to you weren't in on the time it resulted from be provided.

What Is Dpd Contact number

Why don't you call the DPD telephone number to obtain in touch with DPD customer services group as well as let them assist you with whatever you need? They could be contacted on the telephone number above and also their offices are open during standard functioning hours also so you could always contact us.

DPD was formed in 1970 under the name of Messenger Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, who supervised its ongoing growth into the numerous customers, before they, subsequently, passed it on to La Poste, that took over as the moms and dad firm for a more three decades.

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Split into specialist groups, the expertly trained DPD phone number team address a whole host of matters that their customers typically experience. Most of calls that the client service team take care of are merely uncomplicated questions or queries. Nonetheless, their helpline team are likewise able to manage further problems that could need additional examination as well as correspondence with their around the world logistics team.

There are lots of reasons you could select to call the DPD contact number. If you've sent out a parcel via their solutions, you could wish to look into it or trigger their parcel tracking service or get a quote on when it need to be provided so you can collaborate with the receiver. Alternately, you could have noticed an issue with the parcel that was supplied-- either with the parcel itself, the product packaging or the shipment, and you would certainly like to report it-- while DPD takes severe care over its packages, with so several thousands going via their centres daily, it's unfortunately feasible that some will end up in the incorrect place, or get here a little shabby. When this happens, it's crucial to report it, as DPD takes these records very seriously and will always work to avoid the problem occurring once more in the future.

A lot like DHL and also UK Mail, DPD have actually followed their competitors lead in trying to relocate a massive amount of their consumer assistance towards their web site. While supplying consumers additional methods to get in touch with a company is always to be applauded, lots of people have actually called right into inquiry whether internet customer support websites use the same quantity of support as their traditional equivalents.

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As specified over, the fastest as well as most uncomplicated way to call the consumer solution division at DPD is by calling our DPD call number, 0843 557 3392, which is offered everyday, 24 Hr a day. The DPD client phone line is manned by a client service team whatsoever times, so whatever your trouble, there will be a devoted specialist on the various other end of the line in order to help you manage it.

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At the minute DPD becomes part of the worldwide distribution and also delivery conglomerate GeoPoste which has greater than 5000 locations worldwide and employs greater than 4,000 individuals in its UK shipment and also depot centres alone.

Dpd Telephone number For Customer Solutions

The DPD sales staff could supply guidance customized to your one-of-a-kind conditions which suit the item that you are sending. They will certainly have the ability to educate you of the costs, in addition to an expected time of arrival. Along with this, they will certainly also arrange a participant of the DPD logistics group picking the parcel up.

Dpd Get in touch with Number

The lengthy turnaround times of e-mail as well as an apparent absence of consumer confidence in real-time chat means that calling a company is usually the only real method to get an immediate resolution to your trouble. The DPD phone number could be made use of to take care of questions for every facet of their service, including their express as well as service distribution choices.

Lastly, you may desire making a problem regarding your shipment or the solution you got. This can be done on the very same phone line-- the client service team at DPD are educated to take care of problems properly as well as if required could conveniently transfer you to a much more senior member of management personnel to resolve an extra severe problem. In summary, you could call the DPD customer support line:

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Whenever you have to call the DPD, their phone lines will be available, with a dedicated client service group on the end of the line to take your phone call, procedure your enquiry or resolve your concern as swiftly and also conveniently as possible.

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• If you 'd like to find out about the condition of your delivered parcel or turn on DPD's parcel monitoring service • If you would love to report an issue with a parcel that was provided (supplied to the incorrect address/at the wrong time, got here harmed, or didn't reach all) • If you wish to you could check here make a main problem pertaining to the solution.

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In many cases, the on the internet system might not be functioning, or you might be incapable to make use of the system. In this situation, the DPD call number team has a service where they can track the place of your shipment. This service could be accessed by dialling their main customer support number and inputting the requested details.

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Telephone call to DPD's customer care telephone number 0121 275 0500 are billed on the precise same fee as phone telephone calls to other area geographic 01 as well as 02 numbers also intending it's operated by a company instead compared to a non-public certain. Therefore these is going to be billed at a variable each moment price which hinges on when properly you make the phone call along with a relationship repayment and also that is set by your provider. However when you have cost-free comprehensive minutes as part of your landline or mobile toll you can be in a position to call DPD without price, while it is best to verify this with your person driver right before phoning the parcel delivery and shipment business.

You'll have the ability to additionally speak to DPD by messaging their account web pages on social networks pages, where you can likewise discover advertising material and helpful video ideas to help you deliver your parcels effectively

Similarly when you have neglected your DPD keeping track of number you are able to call this helpline to obtain a suggestion to be able to utilize their on the internet monitoring service to obtain updates with your delivery and delivery. In addition in situation you have actually neglected your "my DPD" online account particulars such as your username or password then you most definitely can call their friendly consumer treatment team member to receive a reminder so that you can entry their services. Inevitably if you should seek your closest DPD Pick-up Store where you could collect your deliveries at a more cost-efficient cost you are able to do so by calling their personalized crew of experts.

See to it you use DPD's head workplace postal address offered listed below if you wish to send them a letter, having said that remember to be conscious that this will likely hop over to here be slower than contacting them over the phone as well as which you should not consist of any type of repayment information in your letter as this increases the threat of defrauders accessing your details.

Over the decades that it has been running, DPD has actually been buffeted by vicious competitors on the European mainland as well as in the UK, with carrier services, postal firms and also shipping corporations encountering it for an item of the business-to-business delivery market DPD offers. Other companies such as DHL have actually continued to be opponents for many years, at loggerheads with DPD as well as without any indicator of tranquility coming up. Against such stiff competition, DPD has actually continued to be a leading player by operating an amazing 99% service success, seeing to it its consumers get the very best service feasible, every solitary time.

If you really feel that the DPD telephone number team are not taking your grievance seriously sufficient or are not providing you the solutions you want, the issue can be risen additionally. Get in touch with agents are lawfully bound to inform you of exactly how you can move a matter on to an industry ombudsman, in addition to the sort of documents you will require to support your insurance claim.

Although you could elevate issues online, it could take a pair of days for a company's on-line group to get back to you when using an on-line form. This aspect makes on-line correspondence much less compared to ideal if your matter is time delicate. By calling the DPD customer service number, a participant of their helpline team should have the ability to supply immediate help and also hopefully concerned an instant resolution that matches all parties involved.

DPD has actually bought ground, sea as well as air networks to make certain that you receive your bundles in a prompt manner. In addition, the business's flexibility ensures that you get your delivery each time that's convenient for you.

DPD is a parcel distribution firm serving the whole of the UNITED KINGDOM in addition to various other international locations. To find out even more regarding the services available, phone the DPD get in touch with number on 0843 557 3392. The company offers shipment, choosing and swapping solutions for clients needing it.