0844 448 6313 : Phone Number Dpd

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number you can try these out at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any this contact form query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Telephone number

However, despite having the developments that DPD have made in their logistics and procedures systems, there are constantly mosting likely to conditions where they do no live up to the standards anticipated of them. In these situations, it is advised that you contact the DPD contact number in order to additional resources log a complaint.

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In 2010, the firm released the ingenious 'Predict' service which allows consumers to obtain their parcel in simply under an hour. This revolutionary carrier plan was the proclaim of a brand-new age of delivery, adhered to shortly by Amazon's one-hour delivery service and also the fast individual courier solutions located throughout the metropolitan centres of Europe.

Judging by the feedback on social networks, the DPD internet site does a fantastic task of handling simple concerns-- such as parcel tracking. Nonetheless, with more complex issues, it shows up that there is absolutely nothing that could appropriately replace talking to a participant of the DPD get in touch with number staff about read here the trouble.

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You have the ability to situate your nearest depot by making use of the DPD neighborhood depot finder in order to recieve an upgrade on the progress of a deal as well as to select up your parcel must you just weren't in on the time it was because of be supplied.

What Is Dpd Telephone number

Why do not you call the DPD phone number to obtain in contact with DPD customer care team as well as let them aid you with whatever you need? They could be spoken to on the telephone number above and their workplaces are open during common working hrs also so you can always obtain in touch.

DPD was formed in 1970 under the name of Carrier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian firm, who managed its continued growth into the numerous clients, prior to they, consequently, passed it on La Poste, who took control of as the parent business for an additional three years.

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Split right into specialist teams, the adeptly qualified DPD contact number team address a whole host of matters that their customers generally experience. Most of calls that the consumer solution staff bargain with are just simple questions or queries. Nonetheless, their helpline group are likewise able to take care of further concerns that could require additional examination as well as communication with their globally logistics group.

There are dozens of reasons you could decide to call the DPD contact number. If you have actually sent a parcel through their solutions, you may desire to check up on it or activate their parcel monitoring solution or obtain a price quote on when it must be provided so you could collaborate with the receiver. Alternately, you could have seen a trouble with the parcel that was supplied-- either with the parcel itself, the product packaging or the distribution, as well as you 'd like to report it-- while DPD takes severe care over its packages, with numerous thousands going via their centres daily, it's however possible that some will end up in the wrong location, or show up a little worse for wear. When this takes place, it's essential to report it, as DPD takes these reports really seriously and will certainly always work to prevent the issue occurring once more in the future.

Just like DHL as well as UK Mail, DPD have followed their rivals lead in trying to removal a significant quantity of their client assistance towards their internet site. While supplying consumers extra techniques to obtain in touch with a service is constantly to be praised, lots of people have actually brought into question whether net customer care websites use the very same amount of support as their typical counterparts.

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As specified over, the fastest as well as most straightforward way to contact the consumer solution department at DPD is by calling our DPD contact number, 0843 557 3392, which is offered everyday, 24 hours a day. The DPD client phone line is manned by a customer support group at all times, so whatever your problem, there will certainly be a dedicated professional on the other end of the line to help you take care of it.

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At the moment DPD is part of the global delivery and delivery corporation GeoPoste which has more than 5000 areas around the world and also uses even more compared to 4,000 individuals in its UK shipment and also depot centres alone.

Dpd Phone Number For Customer Solutions

The DPD sales personnel can supply advice customized to your one-of-a-kind conditions which match the thing that you are sending out. They will be able to notify you of the expenses, in addition to a predicted time of arrival. In addition to this, they will likewise organise a participant of the DPD logistics team selecting the parcel up.

Dpd Call Number

The prolonged turn-around times of email as well as an apparent absence of consumer self-confidence in real-time chat means that calling a business is usually the only genuine method to obtain an immediate resolution to your problem. The DPD telephone number could be used to deal with inquiries for every facet of their service, including their specific and also company delivery alternatives.

Finally, you could want to make a complaint concerning your delivery or the solution you got. This could be done on the same phone line-- the customer support group at DPD are educated to take care of issues successfully and also if necessary can quickly transfer you to an extra elderly participant of administration staff to solve an extra major complaint. In recap, you could call the DPD client solution line:

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Whenever you have to call the DPD, their phone lines will be offered, with a specialized customer support group on completion of the line to take your call, procedure your enquiry or settle your issue as swiftly and also easily as feasible.

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• If you would certainly such as to understand concerning the status of your shipped parcel or trigger DPD's parcel tracking solution • If you want to report an issue with a parcel that was supplied (supplied to the incorrect address/at the incorrect time, got here damaged, or really did not reach all) • If you want to make a main issue regarding the service.

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In some cases, the on the internet system may not be working, or you might be not able to make use of the system. In this situation, the DPD call number team has a solution where they could track the location of your delivery. This solution can be accessed by dialling their main customer care number and inputting the requested information.

Dpd Phone Number Southampton

Phone calls to DPD's customer care phone number 0121 275 0500 are charged on the exact very same charge as phone telephone calls to various other area geographic 01 and 02 numbers also meaning it's operated by an organization instead compared to a non-public specific. Because of that these is going to be charged at a variable each moment rate which depends on when properly you make the call in addition to a relationship repayment which is set by your provider. Nonetheless when you have cost-free comprehensive minutes as component of your landline or mobile toll you can be in a position to call DPD without cost, while it is best to verify this with your person operator right before telephoning the parcel delivery as well as distribution organisation.

You'll have the ability to likewise get in touch with DPD by messaging their account web pages on social networks web pages, in which you can additionally find promotional material and also useful video ideas to assist you deliver your parcels efficiently

In a similar way when you have forgotten your DPD monitoring number you are able to call this helpline to obtain a suggestion to be able to use their on the net tracking service to obtain updates with your delivery and also shipment. In addition in case you have neglected your "my DPD" on-line account details such as your username or password then you certainly could call their pleasant customer treatment employee to get a suggestion to make sure that you can entrance their solutions. Ultimately if you require to look for your nearby DPD Pickup Store where you can gather your distributions at a much more affordable cost you are able to do so by calling their personalized team of advisors.

Make certain you utilize DPD's head office postal address offered listed below if you wish to send them a letter, having stated that keep in mind to be mindful that this will likely be slower than calling them over the phone and which you should not consist of any type of payment details in your letter as this boosts the risk of defrauders accessing your details.

Over the decades that it has been operating, DPD has actually been buffeted by savage competition on the European mainland as well as in the UK, with courier solutions, postal agencies and also shipping firms encountering it for an item of the business-to-business delivery market DPD serves. Other firms such as DHL have actually stayed competitors for years, at loggerheads with DPD and also without sign of tranquility imminent. Versus such rigid competition, DPD has continued to be a leading player by operating an incredible 99% solution success, ensuring its consumers get the very best service feasible, every solitary time.

If you feel that the DPD contact number group are not taking your issue seriously sufficient or are not providing you the solutions you prefer, the matter can be escalated even more. Get in touch with representatives are lawfully bound to inform you of how you can move an issue on an industry ombudsman, in addition to the kinds of documents you will require to support your claim.

Although you could raise concerns on-line, it could take a few days for a company's online team to obtain back to you when utilizing an on-line kind. This element makes online communication less than excellent if your matter is time sensitive. By calling the DPD client service number, a participant of their helpline team need to be able to provide prompt assistance as well as ideally pertained to a prompt resolution that suits all parties entailed.

DPD has purchased ground, sea as well as air networks to guarantee that you receive your plans in a timely fashion. Additionally, the firm's versatility makes sure that you get your delivery each time that's convenient for you.

DPD is a parcel shipment firm serving the whole of the U.K. in addition to other international locations. To discover more about the services available, phone the DPD contact number on 0843 557 3392. The firm supplies delivery, picking and switching solutions for clients needing it.