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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution why not try these out to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier important source contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
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However, despite having the breakthroughs that DPD have actually made in their logistics as well as operations systems, there are constantly going to circumstances in which they do no live up to the standards anticipated of them. In these circumstances, it is advised that you obtain in touch with the DPD get in touch with number in order to log a grievance.
In 2010, the firm released the cutting-edge 'Predict' service which permits consumers to receive their parcel in just under a hr. This cutting edge courier plan was the proclaim of a new age of shipping, complied with shortly by Amazon.com's one-hour shipment service and the quick personal courier solutions found throughout the cosmopolitan centres of Europe.
Judging by the comments on social media sites, the DPD website does a wonderful work of taking care of uncomplicated concerns-- such as parcel tracking. However, with more facility issues, it shows up that there is absolutely nothing that could sufficiently replace speaking to a member of the DPD contact number team about the trouble.
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You are able to locate your nearest depot by making use of the DPD neighborhood depot finder in order to recieve an update on the progression of a deal as well as to grab your parcel must you weren't know the moment it was because of be supplied.
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Why don't you call the DPD telephone number to obtain in touch with DPD client service group as well as let them aid you with whatever you require? They could be spoken to on the contact number over as well as their workplaces are open throughout common working hours as well so you can constantly get in touch.
DPD was created in 1970 as Courier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, who managed its ongoing growth right into the countless clients, prior to they, then, passed it on La Poste, who took control of as the moms and dad company for a more 3 decades.
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Split into expert groups, the adeptly experienced DPD telephone number personnel address a whole host of matters that their customers frequently experience. The majority of calls that the client service personnel manage are just uncomplicated inquiries or questions. Nevertheless, their helpline team are additionally able to handle further issues that could require further investigation as well as communication with their globally logistics team.
There are loads of reasons you may opt to call the DPD call number. If you have actually sent a parcel by means of their solutions, you may wish to check out it or trigger their parcel monitoring service or get a price quote on when it ought to be delivered so you could collaborate with the receiver. At the same time, you might have noticed a trouble with the parcel that was provided-- either with the parcel itself, the packaging or the delivery, and also you 'd such as to report it-- while DPD takes severe treatment over its plans, with so lots of thousands undergoing their centres daily, it's sadly possible that some will certainly end up in the wrong location, or get here a little shabby. When this happens, it's extremely important to report it, as DPD takes these records extremely seriously and also will constantly work to avoid the concern occurring again in the future.
Similar to DHL and also UK Mail, DPD have actually followed their competitors lead in attempting to removal a huge quantity of their consumer assistance towards their web site. While offering customers added techniques to obtain in contact with a service is always to be praised, several individuals have cast doubt on whether net customer solution websites provide the same amount of assistance as their traditional equivalents.
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As mentioned over, the fastest and most straightforward way to get in touch with the customer support department at DPD is by calling our DPD get in touch with number, 0843 557 3392, which is readily available everyday, 24 hrs a day. The DPD customer phone line is manned by a client service team in all times, so whatever your problem, there will be a dedicated expert on the various other end of the line to aid you deal with it.
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At the minute DPD belongs to the international delivery and also shipping empire GeoPoste which has greater than 5000 places globally and employs more than 4,000 individuals in its UK delivery and depot centres alone.
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The DPD sales staff could use recommendations customized to your distinct situations which fit the item that you are sending. They will be able click to educate you of the expenses, as well as a predicted time of arrival. In enhancement to this, they will certainly likewise arrange a participant of the DPD logistics group picking the parcel up.
Dpd Call Number
The extensive turnaround times of e-mail as well as a noticeable lack of consumer self-confidence in online conversation means that dialling a firm is typically the only real method to obtain a prompt resolution to your problem. The DPD phone number can be used to take care of inquiries for every single aspect of their service, including their express and also service delivery choices.
Last but not least, you could want to make a grievance regarding your delivery or the service you obtained. This could be done on the same phone line-- the consumer solution group at DPD are educated to take care of problems successfully and also if essential can conveniently transfer you pop over here to an extra elderly participant of administration team to deal with an extra severe complaint. In summary, you can call the DPD customer support line:
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Whenever you have to call the DPD, their phone lines will be available, with a committed consumer solution team on completion of the line to take your phone call, process your enquiry or fix your issue as quickly and also quickly as possible.
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• If you want to know concerning the standing of your shipped parcel or activate DPD's parcel tracking service • If you wish to report an issue with a parcel that was provided (supplied to the wrong address/at the wrong time, got here harmed, or didn't come to all) • If you want to make an official issue relating to the solution.
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In some cases, the on-line system might not be functioning, or you may be incapable to utilize the system. In this case, the DPD contact number team has a service where they could track the location of your distribution. This service can be accessed by calling their main customer support number as well as inputting the requested information.
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Call to DPD's customer support contact number 0121 275 0500 are billed on the precise very same fee as telephone call to various other area geographical 01 and 02 numbers even expecting it's run by a company instead compared to a non-public certain. Therefore these is mosting likely to be charged at a variable each moment price which is reliant on when properly you make the phone call as well as a partnership payment which is established by your solution carrier. Nevertheless when you have cost-free inclusive mins as part of your landline or mobile tariff you could be in a placement to call DPD without expense, while it is best to confirm this with your individual driver prior to phoning the parcel shipping as well as shipment organisation.
You'll be able to additionally speak to DPD by messaging their profile pages on social networks pages, in which you can likewise locate promotional material and also useful video tips in order to help you ship your parcels successfully
Similarly when you have actually forgotten your DPD keeping track of number you have the ability to call this helpline to obtain a reminder to be able to use their on the net monitoring solution to obtain updates with your shipping and delivery. Furthermore in case you have actually overlooked your "my DPD" online account details such as your username or password after that you absolutely can call their pleasant customer therapy employee to get a reminder to ensure that you can entrance their services. Ultimately if you have to seek your nearest DPD Pick-up Store in which you can gather your shipments at a more economical price you are able to do so by calling their personable crew of consultants.
Make certain you make use of DPD's head workplace postal address provided below if you desire to send them a letter, having claimed that keep in mind to be aware that this will certainly likely be slower compared to calling them over the phone and which you shouldn't include any kind of repayment information in your letter as this increases the threat of defrauders accessing your details.
Over the years that it has actually been operating, DPD has been buffeted by ferocious competitors on the European landmass and in the UK, with messenger solutions, postal agencies as well as shipping companies encountering it for an item of the business-to-business delivery market DPD offers. Other firms such as DHL have stayed opponents for years, at loggerheads with DPD as well as without any sign of tranquility imminent. Against such tight competitors, DPD has continued to be a dominant player by running on an extraordinary 99% service success, seeing to it its consumers obtain the very best solution feasible, each time.
If you really feel that the DPD contact number team are not taking your issue seriously sufficient or are not offering you the services you prefer, the issue could be intensified better. Contact agents are legally bound to educate you of how you can move an issue on an industry ombudsman, in addition to the sort of paperwork you will have to sustain your case.
Although you could raise issues on the internet, it could take a number of days for a firm's on the internet team to obtain back to you when making use of an on the internet type. This variable makes online correspondence less compared to perfect if your matter is time delicate. By calling the DPD client service number, a participant of their helpline staff need to have the ability to give instant support and also hopefully concerned an immediate resolution that fits all celebrations involved.
DPD has actually purchased ground, sea and also air networks to ensure that you obtain your packages in a prompt manner. Additionally, the firm's adaptability makes sure that you obtain your shipment at once that's practical for you.
DPD is a parcel distribution firm offering the whole of the U.K. as well as various other global destinations. To discover out even more about the solutions readily available, phone the DPD contact number on 0843 557 3392. The business gives distribution, picking and also exchanging services for customers needing it.