0844 448 6313 : Dpd Head Office Phone Number

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
Complete Savings Membership Cancellation 08003896960 +448003896960
DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in try these out the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been learn more a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Telephone number For Client Services

There are loads of reasons that you could opt to call the DPD get in touch with number. If you've sent out a parcel through their solutions, you could want to check out it or activate their parcel monitoring service or get a quote on when it must be provided so you could coordinate with the receiver. Alternately, you may have noticed an issue with the parcel that was delivered-- either with the parcel itself, the packaging or the distribution, and also you want to report it-- while DPD takes extreme treatment over its packages, with so numerous thousands experiencing their centres daily, it's however feasible that some will wind up in the wrong place, or get here a little even worse for wear. When this happens, it's really crucial to report it, as DPD takes these records extremely seriously and also will always function to prevent the problem occurring once more in the future.

Whenever you need to call the DPD, their phone lines will be offered, with a committed customer care team on the end of the line to take your phone call, process your query or fix your issue as swiftly and conveniently as possible.

Dpd Client Providers

Last but not least, you may wish making a complaint concerning your delivery or the service you received. This can be done on the exact same phone line-- the customer care team at DPD are educated to handle complaints properly and if needed could easily move you to a more senior participant of management personnel to deal with an extra major grievance. In summary, you could call the DPD consumer service line:

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As the framework of distribution firms has actually enhanced, so has the means in which you could track a parcel. Much like the methods of main opponents Hermes as well as UPS, DPD could see specifically where a package is in the globe. To this end, the company motivate that parcel monitoring takes location through the DPD site. Just enter a consignment number, as well as a few more details as well as the system ought to have the ability to give you access to details concerning where your bundle is.

The prolonged turn-around times of e-mail and an obvious lack of consumer self-confidence in real-time conversation implies that calling a firm is generally the only actual means to obtain an instant resolution to your problem. The DPD phone number could be utilized to take care of questions for every facet of their organisation, including their express as well as company shipment alternatives.

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You'll be able to likewise call DPD by messaging their account web pages on social networks pages, where you could additionally discover promotional material and also convenient video suggestions to assist you ship your parcels efficiently

If you really feel that the DPD contact number team are not taking your complaint seriously adequate or are not giving you the remedies you prefer, the matter could be escalated even more. Call representatives are legitimately bound to notify you of just how you can relocate an issue on to a market ombudsman, along with the type of documentation you will have to support your case.

If you would certainly prefer to email DPD you'll want to complete an on the net typical queries form from their UK website and also they will certainly after that potentially call you back or send out an email to your desired address to answer your queries.

Similar to DHL and UK Mail, DPD have actually followed their rivals lead in attempting to removal a substantial quantity of their customer support towards their site. While offering consumers extra techniques to obtain in touch with a business is always to be praised, many individuals have actually brought into question whether internet customer support websites use the same amount of support as their conventional counterparts.

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Sometimes, the on the internet system may not be functioning, or you might be not able to utilize the system. In this situation, the DPD call number group has a service where they could track the area of your delivery. This solution can be accessed by calling their main consumer service number and inputting the asked for information.

Along with taking care of general questions as well as problems, the DPD helpline has a significant amount of contact team that are solely in charge of organising brand-new deliveries. Regardless of now offering to take new bookings using their internet site, it is believed that the DPD client solution number is the main way in which individuals send parcels via the organisation.


Phone calls to DPD's client service phone number 0121 275 0500 are billed on the specific same charge as call to other area geographic 01 as well as 02 numbers even supposing it's operated by a company rather compared to a non-public certain. Therefore these is going to be charged at a variable each moment price which is dependent on when precisely you make the call along with a connection repayment as well as that is established by your solution supplier. However when you have cost-free comprehensive minutes as part of your landline or mobile tariff you could be in a placement to call DPD without price, while it is best to validate this with your individual operator simply prior to phoning the parcel shipping and distribution service.

Although you could elevate concerns on-line, it can take a few days for a firm's on-line team to obtain back to you when utilizing an on-line type. This factor makes on-line correspondence much less compared to suitable if your issue is time sensitive. By calling the DPD customer care number, a member of their helpline personnel ought to have the ability to provide prompt assistance as well as with any luck come to a prompt resolution that suits all celebrations included.

Call DPD to have their value prices for sending out packages of any given size by contacting their sales phone number bonuses 0121 336 4900, in which you can also make an order for fixed consisting of the parcel tags which you call for to send out a parcel with them. If you are a local business consumer you'll have the ability to also call this local-rate helpline to receive a quote for your routine deliveries as they provide specialist plans as well as services for industrial outlets.

Evaluating by the feedback on social media sites, the DPD internet site does a great job of managing straightforward problems-- such as parcel monitoring. Nevertheless, with more facility matters, it appears that there is nothing that can adequately replace speaking to a participant of the DPD call number staff concerning the problem.

Dpd Get in touch with Number

Over the decades that it has been running, DPD has actually been buffeted by relentless competition on the European mainland and in the UK, with courier services, postal agencies as well as shipping firms clashing with it for an item of the business-to-business delivery market DPD offers. Various other companies such as DHL have continued to be opponents for many years, at loggerheads with DPD and also with no sign of peace coming up. Versus such stiff competition, DPD has remained a dominant player by operating an extraordinary 99% service success, seeing to it its customers get the very best solution feasible, each time.

What Is Dpd Contact number

As specified above, the fastest and most straightforward way to get in touch with the customer care department at DPD is by calling our DPD call number, 0843 557 3392, which is available everyday, 24-HOUR a day. The DPD consumer phone line is manned by a customer care group in all times, so whatever your trouble, there will certainly be a dedicated specialist on the other end of the line to assist you deal with it.

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Make a complaint to DPD by calling their telephone call number 0121 275 0500 in which you could articulate your annoyance regarding a missing out on parcel, late delivery or maybe the carry out of a participant of their team. This helpdesk is manned among the a number of hours of 9am-9pm Monday-Friday as well as 8am-4pm Saturday so remember to keep in mind that you will be unable to lodge a criticism from them on Sundays as well as some UK lender trips. Conversely you are able to release immediately to their head office atmosphere in Smethwick near to Birmingham you can check here using their postal address:

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You have the ability to situate your nearest depot by utilizing the DPD area depot finder in order to recieve an upgrade on the development of a deal and to grab your parcel should you just weren't in on the moment it was because of be provided.

Dpd Telephone number For Customer Providers

If calling the DPD client service number is bothersome or impossible, for whatever reason, you can send out an antique letter to the adhering to postal address. Just keep in mind that, while DPD is a wonderful post office, even they will take much longer to reply to the letter than they would certainly to a telephone call or an e-mail!

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Regrettably, despite the developments that DPD have actually made in their logistics as well as procedures systems, there are constantly going to scenarios where they do no meet the criteria expected of them. In these situations, it is suggested that you contact the DPD call number in more hints order to log an issue.

DPD has a number of special services that the business provides to clients and also customers in the UK. They could ensure that parcels arrive before 10am or prior to noontime on the following working day, they can supply one day or two-day shipment, as well as they can likewise supply a Saturday and Sunday service that no various other parcel delivery company utilizes in the UK. The company is additionally able to send out shipments overseas as priority or typical shipment-- 3 to 10 days or 7 to 21 days, respectively. The DPD phone number is offered to talk to the firm concerning any of its abovementioned services.

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DPD was developed in 1970 as Messenger Express in Aschaffenburg, West Germany. In 1985, it was acquired by an Australian company, who oversaw its continued development right into the numerous clients, prior to they, consequently, passed it on to La Poste, that took over as the moms and dad company for a more three years.

DPD is a parcel delivery business offering the whole of the UNITED KINGDOM as well as various other global destinations. To discover more regarding the services offered, phone the DPD get in touch with number on 0843 557 3392. The business supplies distribution, picking and also switching services for consumers needing it.

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DPD has invested in ground, sea as well as air networks to guarantee that you get your packages in a timely manner. Additionally, the company's adaptability makes sure that you obtain your shipment at once that's convenient for you.

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In 2010, the business released the cutting-edge 'Predict' service which enables clients to obtain their parcel in simply under an hour. This advanced courier scheme was the advertise of a brand-new age of delivery, followed quickly by Amazon.com's one-hour distribution service and the quick individual carrier services found throughout the urbane centres of Europe.

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At the minute DPD belongs to the international distribution and also shipping conglomerate GeoPoste which has even more than 5000 locations globally as well as employs greater than 4,000 individuals in its UK delivery as well as depot centres alone.