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okay, Here's what happen. close to the conclude of last calendar year the spouse and I purchased anti-virus for our two lap tops. nicely, her lap top is not in the position to perform like it ought to. once we bought the Norton product or service, it mentioned that it could manage up to five units. all we wished to do was just clear away the Norton merchandise from her previous lap best and place it on the new one. John, the tech told us that we could not try this Which we must purchase an up dated one particular.
I won't ever purchase a Norton solution, quite poor customer support. I named these days to invest money to resume my membership. The Tech ran a Diag, and insisted which i should buy a deal for earn 8 that cist approximately my Laptop.
immediately after picking a possibility, it set us on keep. There was no automatic thank-you. There was also looping elevator music during the hold out. We waited twelve minutes before a consultant answered. The representative had a international accent.
I all over again am requesting norton to terminate our account instead of. I repeat not consider any dollars from our checking account at renewal or I will Speak to the greater business enterprise bureau. remember to refund us our money by mail. If funds are taken from our account at renewal We're going to request legal action
! SO, you should let me know that you'll NOT demand MY VISA CARD for an additional CHARGE and possess cancelled the demand for potential. I am now paying a technical person to return assist me if I get stuck on the pc .. a bit!! ..and I don’t have to have Norton induce I don’t Have got a clue how to use you!!
. I have never had an item with you but acquired safety for a friend very last year.. Norton has immediately taken dollars from my account with no sending e mail to look for authorisation.. I shall acquire this matter further more… Definitely disgusted with the corporation
Xlibris say that you'll be the sole protection corporation saying this and you'll want to update your information. be sure to do so as I'm confident I'm not the sole creator becoming inconvenienced by this garbage!!
The brand new further can be a rip and particularly so devoid of my consent. after the subscription is up there will be no renewal Which follows ten years of using your item. awesome test but you might only reach screw me when.
I did application aid on running devices for 24 yrs,so I am extremely accustomed to systems, and client SERICE. Believe I’ll get me a Computer Diag system to take a look at my method, and operate AVS or simply a totally free virus checker.
What a set of crooks Norton is, there is absolutely no e mail handle to contact them. They under no circumstances remedy the phone. constantly in a very queue… I want £forty nine.ninety nine refunding to my account that you just took without authorisation.
But, I’ll never ever be back again once more, regardless of the relationship speeds. severe, I paid fantastic funds. It’s been tolerable approximately this previous Reside update. Your tech male was pleasant, though the function around was A different computer along with a superior velocity connection. To put it differently, we don’t care about the dial up client. I similar to the product or service. to this point. Now I’m serious unsatisfied and able to distribute loathe and discontent about it. “deal with will not be total” is not compilable with my anticipations.
Moreover the problems with consumer Speak to are really serious! ” I recommend Absolutely everyone to stay absent” If you buy a program using this type of on it have them take out it at the store of invest in… place a competitor Security suite in it’s put you will discover superior kinds out there!!!!!!!!!
I'd a nasty knowledge with Norton tech assistance which may be construed as fraud in legal circles. Tech person was questioned to rid my Computer system of viruses to the phone. His English was horrific and I needed to inquire 3 times for him to repeat his opinions. He was able to notify me he would contact Microsoft over the Idea that he could plug them into my computer so they could right the challenge from "distant." The Norton tech requested for my credit card no. upfront, said he would Get in touch with Microsoft right after acquiring the number. I instructed him I could not do that Which prior to correcting the challenge I required to talk to the Microsoft tech to check on Expense, and many others.
The NORTOn company has double billed me. following I renewed my Norton Account in January 2013 I went and switched off my auto renewal om the Norton account to ensure my card would not be debited all over again.
norton phone number support : 0844 448 6326
Calls cost 7p per minute plus your phone company’s access charge.