0844 448 6313 : What Is Dpd Phone Number

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at more help the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact home number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Phone Number

However, also with the advancements that DPD have actually made in their logistics as well as procedures systems, there are constantly mosting likely to conditions in which they do no live up to the criteria anticipated of them. In these scenarios, it is recommended that you connect with the DPD call number in order to log a complaint.

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In 2010, the firm introduced the innovative 'Predict' service which permits customers to get their parcel in simply under a hr. This advanced messenger plan was the proclaim of a new age of shipping, complied with soon by Amazon's one-hour delivery solution as well as the quick individual courier solutions found throughout the city centres of Europe.

Judging by the feedback on social networks, the DPD website does a wonderful work of taking care of straightforward issues-- such as parcel monitoring. Nevertheless, with more complicated matters, it appears that there is absolutely nothing that could effectively change talking with a member of the DPD contact number staff about the trouble.

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You have the ability to situate your nearest depot by utilizing the DPD neighborhood depot finder in order to recieve an update on the development of an offer and also to select up your parcel ought to you weren't in on the moment it was due to be provided.

What Is Dpd Phone Number

Why do not you call the DPD telephone number to obtain in touch with DPD customer care team and also allow them assist you with whatever you require? They can be spoken to on the contact number over and their workplaces are open during conventional functioning hrs too so you could constantly obtain in touch.

DPD was formed in 1970 as Messenger Express in Aschaffenburg, West Germany. In 1985, it was gotten by an Australian firm, that supervised its continued growth into the numerous customers, prior to they, subsequently, passed it on to La Poste, who took control of as the moms and dad firm for a more three years.

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Split right into expert this contact form groups, the expertly trained DPD telephone number team address an entire host of matters that their consumers frequently experience. Most of calls that the customer service personnel handle are merely straightforward inquiries or queries. Nevertheless, their helpline team are likewise able to handle deeper concerns that may call for further investigation as well as communication with their around the world logistics team.

There are lots of reasons you might prefer to call the DPD get in touch with number. If you've sent out a parcel by means of their solutions, you might wish to examine up on it or activate their parcel tracking service or obtain an estimate on when it should be delivered so you can my response coordinate with the receiver. Alternately, you could have discovered a problem with the parcel that was supplied-- either with the parcel itself, the packaging or the shipment, and also you want to report it-- while DPD takes severe care over its bundles, with so many thousands undergoing their centres daily, it's regrettably feasible that some will certainly wind up in the wrong location, or get here a little shabby. When this takes place, it's crucial to report it, as DPD takes these records very seriously and will certainly always work to stop the concern taking place once again in the future.

A lot like DHL as well as UK Mail, DPD have followed their rivals lead in trying to move a substantial amount of their customer support in the direction of their internet site. While supplying customers added approaches to obtain in contact with a business is always to be praised, many individuals have brought into question whether internet client service portals offer the very same amount of assistance as their typical equivalents.

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As mentioned above, the fastest and also most uncomplicated way to contact the client service division at DPD is by calling our DPD contact number, 0843 557 3392, which is readily available everyday, 1 Day a day. The DPD client phone line is manned by a client service group in all times, so whatever your problem, there will certainly be a dedicated specialist on the other end of the line to help you manage it.

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Currently DPD becomes part of the international delivery and delivery corporation GeoPoste which has more compared to 5000 areas around the world and uses greater than 4,000 individuals in its UK shipment and also depot centres alone.

Dpd Phone Number For Customer Providers

The DPD sales team could use guidance tailored to your special circumstances which fit the item that you are sending out. They will certainly be able to educate you of the expenses, along with an anticipated time of arrival. In addition to this, they will additionally arrange a member of the DPD logistics team selecting the parcel up.

Dpd Contact Number

The prolonged turnaround times of e-mail as well as an apparent absence of customer self-confidence in live chat implies that calling a company is usually the only real method to obtain an immediate resolution to your trouble. The DPD telephone number can be used to handle questions for every single facet of their organisation, including their express and company distribution alternatives.

Last but not least, you may desire to earn a complaint regarding your delivery or the solution you obtained. This can be done on the same phone line-- the customer care team at DPD are educated to take care of complaints properly as well as if essential could quickly move you to a more senior member of management team to resolve a more significant problem. In recap, you could call the DPD consumer solution line:

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Whenever you have to call the DPD, their phone lines will certainly be available, with a dedicated client solution team on completion of the line to take your phone call, process your enquiry or resolve your problem as swiftly as well as quickly as possible.

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• If you wish to find out about the standing of your delivered parcel or trigger DPD's parcel monitoring solution • If you wish to report a trouble with a parcel that was delivered (provided to the incorrect address/at the wrong time, got here harmed, or really did not show up at all) • If you would certainly such as to make an official complaint pertaining to the service.

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Sometimes, the on-line system may not be functioning, or you could be incapable to use the system. In this instance, the DPD get in touch with number team has a solution where they can track the area of your distribution. This solution could be accessed by calling their main client service number and inputting the requested details.

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Phone calls to DPD's customer support contact number 0121 275 0500 are billed on the specific same fee as phone telephone calls to other area geographical 01 and also 02 numbers also supposing it's run by a company instead than a non-public certain. Therefore these is going to be billed at a variable per moment cost which depends on when precisely you make the phone call as well as a connection repayment and also that is established by your service company. However when you have cost-free comprehensive mins as component of your landline or mobile tariff you can be in a setting to call DPD without expense, while it is best to validate this with your individual operator right before telephoning the parcel shipping and also distribution organisation.

You'll be able to also get in touch with DPD by messaging their profile web pages on social media sites web pages, in which you can likewise discover marketing material and convenient video tips in order to help you deliver your parcels effectively

In a similar way when you have forgotten your DPD checking number you are able to call this helpline to obtain a pointer to be able to use their on the internet tracking service to obtain updates with your delivery as well as shipment. Moreover in instance you have ignored your "my DPD" internet account particulars such as your username or password then you certainly could call their friendly consumer treatment personnel to obtain a reminder so that you could entrance their services. Inevitably if you should choose your local DPD Pick-up Shop in which you could collect your deliveries at a much more cost-efficient price you are able to do so by calling their personalized staff of advisors.

Ensure you use DPD's head workplace postal address offered below if you intend to send them a letter, having claimed that remember to be mindful that this will likely be slower compared to calling them over the phone and which you should not consist of any kind of payment info in your letter as this increases the threat of scammers accessing your details.

Over the decades that it has actually been running, DPD has actually been buffeted by vicious competition on the European landmass and in the UK, with messenger services, postal firms and also delivery firms clashing with it for an item of the business-to-business delivery market DPD offers. Other firms such as DHL have remained rivals for several years, at loggerheads with DPD and also without any indication of peace imminent. Against such stiff competition, DPD has actually remained a dominant gamer by operating an unbelievable 99% service success, making certain its consumers obtain the very best solution feasible, every time.

If you really feel that the DPD contact number group are not taking your grievance seriously sufficient or are not providing you the services you desire, the issue can be intensified additionally. Contact agents are lawfully bound to notify you of how you could removal an issue on to an industry ombudsman, in addition to the kinds of documentation you will require to support your case.

Although you can raise concerns on-line, it could take a pair of days for a business's on the internet group to obtain back to you when using an on the internet form. This factor makes on the internet communication much less compared to perfect if your issue is time sensitive. By calling the DPD client service number, a participant of their helpline personnel need to have the ability to offer prompt assistance and ideally come to a prompt resolution that suits all parties entailed.

DPD has bought ground, sea as well as air networks to make sure that you receive your plans in a timely manner. In addition, the company's flexibility makes sure that you obtain your delivery at once that's hassle-free for you.

DPD is a parcel distribution company serving the whole of the UNITED KINGDOM in addition to various other worldwide destinations. To discover out more concerning the services readily available, phone the DPD contact number on 0843 557 3392. The firm supplies shipment, picking and also switching solutions for clients requiring it.