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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 recommended 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied my company then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Phone Number For Consumer Providers
There are lots of reasons that you might pick to call the DPD call number. If you've sent a parcel through their services, you could want to inspect up on it or trigger their parcel tracking service or get an estimate on when it ought to be delivered so you can coordinate with the receiver. Alternately, you could have seen an issue with the parcel that was delivered-- either with the parcel itself, the packaging or the distribution, as well as you would love to report it-- while DPD takes extreme treatment over its bundles, with a lot of thousands experiencing their centres on a daily basis, it's regrettably possible that some will certainly wind up in the incorrect place, or show up a little shabby. When this happens, it's essential to report it, as DPD takes these records extremely seriously and also will constantly work to prevent the problem happening once more in the future.
Whenever you should call the DPD, their phone lines will certainly be readily available, with a dedicated customer support group on completion of the line to take your telephone call, process your query or solve your issue as rapidly and easily as feasible.
Dpd Customer Providers
Last but not least, you could want making a grievance concerning your shipment or the service you got. This can be done on the very same phone line-- the customer support team at DPD are educated to handle problems successfully as well as if needed could easily move you to a much more senior member of management team to resolve an extra severe problem. In recap, you could call the DPD customer support line:
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As the infrastructure of delivery business has raised, so has the methods which you could track a parcel. Comparable to the means of primary rivals Hermes as well as UPS, DPD could see precisely where a plan is in the globe. To this end, the firm motivate that parcel monitoring happens by means of the DPD website. Merely enter a consignment number, as well as a couple of more information and the system must be able to offer you access to info concerning where your bundle is.
The extensive turn-around times of e-mail and also an evident lack of consumer confidence in real-time conversation indicates that calling a firm is typically the only genuine method to obtain a prompt resolution to your problem. The DPD telephone number can be made use of to handle inquiries for each aspect of their service, including their specific and business shipment options.
You'll have the ability to also get in touch with DPD by messaging their account pages on social media web pages, in which you can likewise discover advertising product as well as useful video ideas to help you deliver your parcels effectively
If you really feel that the DPD telephone number group are not taking your problem seriously sufficient or are not providing you the services you prefer, the matter why not check here can be risen additionally. Call agents are legally bound to notify you of exactly how you can relocate an issue on a market ombudsman, as well as the kinds of documents you will certainly should support your case.
If you would choose to email DPD you'll wish to submit an on the web common queries create from their UK website as well as they will certainly then possibly call you back or send an email to your wanted address to answer your queries.
Similar to DHL as well as UK Mail, DPD have actually followed their competitors lead in trying to removal a significant quantity of their consumer support in the direction of their website. While providing consumers additional techniques to get in touch with a company is constantly to be praised, many people have cast doubt on whether web client service websites use the exact same quantity of support as their traditional equivalents.
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In many cases, the online system could not be functioning, or you may be incapable to use the system. In this situation, the DPD contact number team has a service where they can track the area of your delivery. This service could be accessed by dialling their main customer care number as well as inputting the requested information.
Together with handling general queries and problems, the DPD helpline has a huge quantity of contact personnel who are exclusively liable for arranging new deliveries. Regardless of now supplying to take new bookings using their site, it is thought that the DPD client solution number is the main method in which people send out parcels via the organisation.
Phone calls to DPD's customer support telephone number 0121 275 0500 are billed on the specific very same cost as phone calls to various other location geographic 01 and 02 numbers also supposing it's operated by an organization rather compared to a non-public specific. Therefore these is mosting likely to be billed at a variable each minute cost which hinges on when properly you make the telephone call as well as a partnership repayment and that is set by your provider. However when you have cost-free comprehensive mins as component of your landline or mobile tariff you can be in a placement to call DPD without cost, while it is best to verify this with your person operator prior to telephoning the parcel shipping and delivery company.
Although you can increase issues on the internet, it can take a couple of days for a company's online group to get back to you when making use of an online kind. This aspect makes on the internet document much less than excellent if your matter is time sensitive. By calling the DPD customer care number, a member of their helpline personnel need to be able to offer instant assistance and hopefully involved an instant resolution that matches all parties entailed.
Call DPD to have their value rates for sending packages of any kind of provided dimension by calling their sales contact number 0121 336 4900, where you can also make an order for fixed consisting of the parcel labels which you call for to send a parcel with them. If you are a small company client you'll be able to also call this local-rate helpline to get a quote for your normal distributions as they supply specialist plans and also services for commercial electrical outlets.
Evaluating by the feedback on social media, the DPD web site does an excellent job of taking care of uncomplicated concerns-- such as parcel tracking. Nonetheless, with more complex matters, it appears that there is nothing that can effectively change talking to a member of the DPD contact number staff concerning the trouble.
Dpd Get in touch with Number
Over the years that it has been operating, DPD has actually been buffeted by relentless competitors on the European mainland and in the UK, with carrier solutions, postal agencies and also shipping companies clashing with it for an item of the business-to-business delivery market DPD offers. Other firms such as DHL have actually continued to be opponents for many years, at loggerheads with DPD as well as without any sign of tranquility imminent. Versus such stiff competitors, DPD has continued to be a dominant player by operating an amazing 99% solution success, making certain its consumers obtain the most effective solution feasible, each time.
What Is Dpd Phone Number
As mentioned above, the fastest as well as most straightforward method to get in touch with the client service division at DPD is by calling our DPD contact number, 0843 557 3392, which is offered everyday, 24-HOUR a day. The DPD customer phone line is manned by a client service team at all times, so whatever your problem, there will certainly be a devoted expert on the other end of the line to assist you handle it.
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Make have a peek at these guys a complaint to DPD by contacting their telephone call number 0121 275 0500 where you could articulate your displeasure regarding a missing out on parcel, late distribution or possibly the accomplish of a participant of their team. This helpdesk is manned among the numerous hours of 9am-9pm Monday-Friday and 8am-4pm Saturday so bear in mind to keep in mind that you will certainly be unable to lodge an objection from them on Sundays as well as some UK lender vacations. Conversely you are able to release instantly to their head office atmosphere in Smethwick near Birmingham making usage of their postal address:
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You are able to find your closest depot by utilizing the DPD area depot finder in order to recieve an upgrade on the progression of an offer and to pick up your parcel should you weren't in on the time it was because of be supplied.
Dpd Phone Number For Consumer Providers
If calling the DPD client service number is inconvenient or difficult, for whatever factor, you could send an antique letter to the following postal address. Simply note that, while DPD is additional info a fantastic post office, even they will take a lot longer to respond to the letter than they would to a telephone call or an email!
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Unfortunately, despite having the advances that DPD have made in their logistics and procedures systems, there are constantly going to conditions in which they do no measure up to the requirements anticipated of them. In these situations, it is recommended that you contact the DPD call number in order to log a complaint.
DPD has a number of unique solutions that the company gives to customers and consumers in the UK. They can make sure that parcels get here before 10am or before midday on the next functioning day, they could give eventually or two-day delivery, as well as they can likewise give a Saturday and also Sunday solution that no other parcel delivery company uses in the UK. The firm is also able to send out deliveries overseas as priority or typical shipment-- 3 to 10 days or 7 to 21 days, respectively. The DPD contact number is offered to talk to the firm concerning any one of its previously mentioned solutions.
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DPD was developed in 1970 as Messenger Express in Aschaffenburg, West Germany. In 1985, it was gotten by an Australian firm, who oversaw its continued development into the numerous consumers, before they, then, passed it on La Poste, that took control of as the parent business for an additional three decades.
DPD is a parcel shipment company offering the whole of the UNITED KINGDOM in addition to other global destinations. To learn more concerning the services offered, phone the DPD get in touch with number on 0843 557 3392. The business provides shipment, selecting as well as switching services for customers requiring it.
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DPD has invested in ground, sea as well as air networks to guarantee that you get your plans in a prompt manner. Furthermore, the firm's versatility makes certain that you obtain your distribution at a time that's practical for you.
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In 2010, the company released the ingenious 'Predict' service which enables clients to receive their parcel in simply under a hr. This revolutionary courier plan was the herald of a brand-new age of delivery, adhered to soon by Amazon.com's one-hour delivery service and the fast personal courier solutions discovered throughout the urbane centres of Europe.
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Currently DPD is component of the global shipment and delivery conglomerate GeoPoste which has more compared to 5000 places globally and also utilizes greater than 4,000 individuals in its UK delivery as well as depot centres alone.