0844 448 6313 : Phone Number For Dpd Head Office

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
Complete Savings Membership Cancellation 08003896960 +448003896960
DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, right here you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Contact number

Sadly, despite having the developments that DPD have actually made in their logistics and operations systems, there are always mosting likely to circumstances in which they do no live up to the requirements expected of them. In these situations, it is advised that you connect with the DPD get in touch with number in order to log a problem.

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In 2010, the company released the innovative 'Predict' service which permits clients to get their parcel in just under a hr. This innovative messenger plan was the advertise of a new age of delivery, complied with quickly by Amazon.com's one-hour delivery service and also the fast personal courier services discovered throughout the city centres of Europe.

Judging by the responses on social networks, the DPD site does an excellent work of handling uncomplicated issues-- such as parcel monitoring. However, with even more complicated issues, it shows up that there is absolutely nothing that could effectively change talking with a participant of the DPD full report call number staff regarding the problem.

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You have the ability to find your nearby depot by utilizing the DPD area depot finder in order to recieve an update on the development of an offer and to grab your parcel ought to you weren't in on the moment it resulted from be provided.

What Is Dpd Telephone number

Why do not you call the DPD telephone number to obtain in contact with DPD customer services group and let them help you with whatever you require? They could be spoken to on the contact number over and also their offices are open throughout common working hours as well so you can always get in touch.

DPD was developed in 1970 under the name of Courier Express in Aschaffenburg, West Germany. In 1985, it was acquired by an Australian firm, that oversaw its ongoing development into the millions of consumers, before they, subsequently, passed it on La Poste, who took over as the moms and dad company for a further three years.

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Divide into expert teams, the adeptly skilled DPD contact number staff address a whole host of matters that their clients commonly experience. The bulk of calls that the customer care personnel handle are just straightforward inquiries or questions. However, their helpline team are additionally able to handle deeper problems that could call for additional investigation as well as correspondence with their worldwide logistics group.

There are dozens of reasons why you could select to call the DPD get in touch with number. If you have actually sent out a parcel by means of their services, you could want to check out it or activate their parcel tracking service or obtain a price quote on when it must be provided so you can coordinate with the receiver. Alternately, you may have noticed an issue with the parcel that was supplied-- either with the parcel itself, the product packaging or the delivery, and also you want to report it-- while DPD takes extreme treatment over its packages, with a lot of thousands going via their centres everyday, it's however feasible that some will certainly end up in the incorrect location, or get here a little worse for wear. When this happens, it's really vital to report it, as DPD takes these records really seriously and also will certainly constantly work to avoid the problem taking place once more in the future.

Similar to DHL and UK Mail, DPD have followed their competitors lead in attempting to move a substantial amount of their consumer support towards their web site. While supplying consumers extra approaches to get in touch with a business is always to be praised, lots of people have cast doubt on whether net customer care sites provide the same quantity of support as their conventional equivalents.

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As mentioned above, the fastest and most simple means to get in touch with the customer service department at DPD is by calling our DPD get in touch with number, 0843 557 3392, which is readily available everyday, 24-HOUR a day. The DPD customer phone line is manned by a customer care team whatsoever times, so whatever your issue, there will certainly be a devoted specialist on the other end of the line to aid you handle it.

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Presently DPD becomes part of the worldwide shipment and also shipping conglomerate GeoPoste which has greater than 5000 places around the world and also utilizes greater than 4,000 people in its UK shipment and also depot centres alone.

Dpd Telephone number For Consumer Solutions

The DPD sales staff can provide advice tailored to your special scenarios which match the thing that you are sending. They will certainly be able to educate you of the costs, along with an expected time of arrival. In enhancement to this, they will certainly likewise organise a member of the DPD logistics group picking the parcel up.

Dpd Contact Number

The lengthy turn-around times of email and also an apparent lack of customer self-confidence in live conversation indicates that calling a company is usually the only actual means to obtain an instant resolution to your problem. The DPD contact number can be used to manage questions for each facet of their business, including their specific and service shipment choices.

Lastly, you might desire to make an issue concerning your delivery or the solution you got. This could be done on the same phone line-- the customer support team at DPD are trained to manage grievances properly and if needed can quickly transfer you to a more elderly participant of monitoring personnel to fix an extra major grievance. In summary, you could call the DPD client service line:

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Whenever you have to call the DPD, their phone lines will certainly be readily available, with a committed customer support group on completion of the line to take your phone call, process your query or resolve your problem as promptly and also quickly as feasible.

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• If you wish to understand about the condition of your shipped parcel or turn on DPD's parcel monitoring service • If you would love to report an issue with a parcel that was delivered (supplied to the incorrect address/at the wrong time, arrived harmed, or didn't come to all) • If you would certainly like to make an official problem regarding the service.

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In many cases, the on-line system may not be working, or you may be unable to use the system. In this instance, the DPD get in touch with number group has a service where they can track the area of your distribution. This service can be accessed by dialling their main customer support number and inputting the asked for details.

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Phone calls to DPD's customer care phone number 0121 275 0500 are charged on the precise same charge as call to other location geographical 01 and 02 numbers also supposing it's run by an organization rather than a non-public certain. For that reason these is going to be charged at a variable each minute rate which depends on when accurately you make the call as well as a partnership settlement which is established by your provider. Nevertheless when you have find out cost-free comprehensive mins as part of your landline or mobile tariff you could be in a position to call DPD without expense, while it is best to validate this with your person operator just before phoning the parcel delivery and also distribution business.

You'll be able to also get in touch with DPD by messaging their account pages on social media web pages, in which you can also find advertising material and useful video clip pointers in order to help you deliver your parcels efficiently

Likewise you can check here when you have actually forgotten your DPD monitoring number you are able to call this helpline to obtain a pointer to be able to use their on the web tracking service to obtain updates with your delivery as well as distribution. Additionally in case you have actually ignored your "my DPD" internet account particulars such as your username or password then you definitely can call their pleasant client therapy employee to obtain a suggestion to ensure that you can entry their solutions. Ultimately if you have to seek out your nearby DPD Pick-up Store in which you can gather your shipments at a more cost-effective cost you have the ability to do so by calling their personalized staff of experts.

Ensure you use DPD's head workplace postal address given below if you desire to send them a letter, having stated that bear in mind to be conscious that this will certainly probably be slower compared to calling them over the phone and which you shouldn't consist of any type of repayment details in your letter as this increases the threat of scammers accessing your details.

Over the years that it has actually been operating, DPD has actually been buffeted by ferocious competitors on the European mainland and in the UK, with carrier services, postal firms and shipping firms encountering it for a piece of the business-to-business delivery market DPD serves. Other companies such as DHL have actually stayed opponents for years, at loggerheads with DPD as well as without any indication of tranquility imminent. Versus such rigid competitors, DPD has actually remained a leading player by running on an unbelievable 99% service success, making certain its clients obtain the this page very best solution feasible, each and every single time.

If you really feel that the DPD phone number group are not taking your issue seriously enough or are not offering you the solutions you desire, the issue can be risen even more. Get in touch with agents are legitimately bound to notify you of how you can removal an issue on a sector ombudsman, as well as the type of paperwork you will certainly should sustain your case.

Although you can raise problems on the internet, it can take a number of days for a firm's online group to get back to you when making use of an online type. This aspect makes online correspondence less compared to ideal if your issue is time sensitive. By calling the DPD customer care number, a member of their helpline team ought to be able to offer instant assistance as well as ideally involved a prompt resolution that fits all events entailed.

DPD has actually bought ground, sea and also air networks to make certain that you receive your packages in a timely way. Furthermore, the firm's adaptability makes sure that you obtain your shipment at a time that's convenient for you.

DPD is a parcel delivery firm offering the entire of the UNITED KINGDOM along with various other global destinations. To learn even more concerning the solutions offered, phone the DPD call number on 0843 557 3392. The firm gives delivery, selecting and exchanging services for customers requiring it.