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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, try here whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Phone Number
Regrettably, despite having the breakthroughs that DPD have actually made in their logistics and also procedures systems, there are constantly going to situations in which they do no measure up to the requirements anticipated of them. In these circumstances, it is advised that you contact the DPD call number in order to log a grievance.
In 2010, the business released the innovative 'Predict' solution which allows consumers to obtain their parcel in simply under an hour. This cutting edge messenger plan was the declare of a brand-new age of delivery, followed soon by Amazon's one-hour delivery service and also the fast personal courier solutions found throughout the urban centres of Europe.
Judging by the responses on social media, the DPD web site does a terrific job of taking care of straightforward concerns-- such as parcel tracking. However, with even more facility matters, it appears that there is nothing that can sufficiently change talking to a participant of the DPD get in touch with number personnel regarding the issue.
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You have the ability to find your local depot by using the DPD neighborhood depot finder in order to recieve an update on the development of an offer and also to grab your parcel must you weren't know the time it was because of be provided.
What Is Dpd Contact number
Why don't you call the DPD phone number to obtain in touch with DPD client service group and also allow them assist you with whatever you need? They could be gotten in touch with on the contact number above and also their offices are open during common working hrs as well so you could constantly get in touch.
DPD was created in 1970 as Carrier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian firm, that oversaw its ongoing development into the millions of consumers, prior to they, subsequently, passed it on to La Poste, who took control of as the moms and dad firm for an additional 3 decades.
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Split into specialist teams, the adeptly qualified click for more DPD telephone number personnel address a whole host of matters that their customers generally experience. Most of calls that the client service team bargain with are just straightforward inquiries or questions. However, their helpline group are also able to handle much deeper problems that may need further investigation and also communication with their around the world logistics group.
There are lots of reasons you may opt to call the DPD get in touch with number. If you have actually sent a parcel through their solutions, you may wish to look into it or activate their parcel monitoring service or obtain a price quote on when it must be delivered so you can collaborate with the receiver. At the same time, you could have discovered a problem with the parcel that was provided-- either with the parcel itself, the packaging or the distribution, as well as you would love to report it-- while DPD takes severe care over its bundles, with numerous thousands undergoing their centres everyday, it's unfortunately feasible that some will certainly wind up in the wrong place, or show up a little worse for wear. When this takes place, it's extremely essential to report it, as DPD takes these reports very seriously as well as will certainly always function to stop the issue occurring again in the future.
A lot like DHL and UK Mail, DPD have followed their competitors lead in attempting to relocate a substantial amount of their consumer support to their web site. While supplying customers added techniques to obtain in contact with a service is always to be applauded, several people have brought into question whether web customer care sites supply the very same amount of support as their conventional equivalents.
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As stated above, the fastest and also most simple means to call the customer support division at DPD is by calling our DPD call number, 0843 557 3392, which is available everyday, 24 hours a day. The DPD client phone line is manned by a customer support group in any way times, so whatever your issue, there will certainly be a devoted specialist on the other end of the line in order to help you handle it.
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Presently DPD becomes part of the global shipment as well as shipping conglomerate GeoPoste which has more than 5000 areas around the world as well as uses more than 4,000 individuals in its UK shipment as well as depot centres alone.
Dpd Contact number For Client Solutions
The DPD sales staff can use suggestions customized to your special situations and also that suit the thing that you are sending. They will be able to notify you of the expenses, along with an anticipated time of arrival. In addition to this, they will also organise a participant of the DPD logistics group picking the parcel up.
Dpd Contact Number
The prolonged turn-around times of email and a noticeable lack of consumer confidence in online conversation indicates that dialling a firm is normally the only real method to obtain an immediate resolution to your problem. The DPD phone number can be used to deal with questions for every single element of their organisation, including their express and business distribution choices.
Finally, you may want making an issue concerning your delivery or the solution you received. This can be done on the very same phone use this link line-- the client service group at DPD are educated to handle problems effectively and if essential can easily move you to a much more elderly member of management team to fix a more serious issue. In recap, you can call the DPD customer support line:
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Whenever you should call the DPD, their phone lines will be offered, with a devoted customer support group on the end of the line to take your telephone call, procedure your query or settle your issue as swiftly and easily as possible.
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• If you would love to learn about the condition of your shipped parcel or trigger DPD's parcel tracking solution • If you would love to report a problem with a parcel that was provided (delivered to the wrong address/at the wrong time, got here harmed, or really did not reach all) • If you wish to make an official problem concerning the service.
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Sometimes, the on-line system might not be working, or you may be incapable to utilize the system. In this instance, the DPD call number team has a service where they could track the place of your shipment. This service could be accessed by dialling their main client service number and inputting the requested information.
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Phone calls to DPD's customer care telephone number 0121 275 0500 are billed on the exact very same fee as call to various other location geographic 01 and 02 numbers also intending it's run by a company rather compared to a non-public details. Because of that these is going to be billed at a variable per minute rate which depends on when precisely you make the phone call in addition to a partnership payment and that is set by your service company. Nevertheless when you have cost-free comprehensive minutes as component of your landline or mobile toll you could be in a position to call DPD without price, while it is best to validate this with your individual driver prior to phoning the parcel shipping and also shipment company.
You'll have the ability to additionally contact DPD by messaging their profile web pages on social networks pages, where you could additionally discover marketing material and useful video clip suggestions to assist you ship your parcels efficiently
In a similar way when you have forgotten your DPD checking number you are able to call this helpline to obtain a pointer to be able to use their on the internet tracking service to obtain updates with your shipping as well as delivery. Furthermore in case you have disregarded your "my DPD" on-line account particulars such as your username or password then you most definitely can call their friendly client therapy personnel to receive a pointer to ensure that you can access their services. Eventually if you require to look for your nearest DPD Pick-up Store where you could gather your shipments at an extra cost-effective cost you are able to do so by calling their personable staff of experts.
See to it you make use of DPD's head workplace postal address supplied listed below if you intend to send them a letter, having said that bear in mind to be conscious that this will virtually certainly be slower than contacting them over the phone and also which you should not include any repayment info in your letter as this increases the danger of defrauders accessing your details.
Over the decades that it has been operating, DPD has actually been buffeted by savage competitors on the European mainland as well as in the UK, with courier solutions, postal companies as well as shipping companies encountering it for a piece of the business-to-business delivery market DPD serves. Other firms such as DHL have actually continued to be rivals for many years, at loggerheads with DPD and also without sign of tranquility imminent. Versus such rigid competitors, DPD has actually remained a dominant player by running on an extraordinary 99% service success, seeing to it its consumers obtain the very best service feasible, every solitary time.
If you feel that the DPD contact number group are not taking your issue seriously sufficient or are not providing you the services you prefer, the issue could be escalated even more. Call representatives are legally bound to educate you of just how you can removal a matter on to a market ombudsman, in addition to the kinds of documentation you will certainly have to support your case.
Although you could increase issues on-line, it read more could take a number of days for a company's online group to get back to you when using an on the internet type. This aspect makes on the internet document much less compared to ideal if your matter is time sensitive. By calling the DPD customer support number, a participant of their helpline team should be able to give immediate support and also ideally pertained to an immediate resolution that fits all parties included.
DPD has actually spent in ground, sea and also air networks to make sure that you get your packages in a prompt way. Additionally, the company's flexibility makes sure that you get your delivery at once that's practical for you.
DPD is a parcel shipment company offering the entire of the UNITED KINGDOM along with other worldwide destinations. To learn even more about the solutions readily available, phone the DPD contact number on 0843 557 3392. The company provides delivery, choosing as well as switching solutions for customers requiring it.