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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD additional resources postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver hop over to these guys for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Contact number For Consumer Providers
There are dozens of reasons you might decide to call the DPD call number. If you have actually sent a parcel by means of their services, you may want to examine up on it or trigger their parcel tracking solution or get a quote on when it must be supplied so you could coordinate with the receiver. At the same time, you might have seen a trouble with the parcel that was delivered-- either with the parcel itself, the product packaging or the delivery, as well as you want to report it-- while DPD takes extreme treatment over its packages, with many thousands going via their centres daily, it's regrettably feasible that some will wind up in the incorrect place, or show up a little shabby. When this happens, it's crucial to report it, as DPD takes these reports really seriously and also will constantly work to avoid the issue occurring again in the future.
Whenever you require to call the DPD, their phone lines will be available, with a committed customer care group on completion of the line to take your phone call, procedure your query or resolve your issue as quickly and also quickly as feasible.
Dpd Customer Providers
Finally, you could wish to make a complaint regarding your delivery or the service you got. This can be done on the exact same phone line-- the customer solution team at DPD are educated to take care of complaints effectively and also if essential can easily transfer you to a more senior participant of administration personnel to fix a more serious problem. In recap, you could call the DPD customer care line:
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As the infrastructure of shipment business has raised, so has the methods in which you could track a parcel. Similar to the ways of primary opponents additional reading Hermes as well as UPS, DPD can see specifically where a package is in the world. To this end, the firm motivate that parcel tracking takes place through the DPD internet site. Simply get in a consignment number, and a couple of even more details and the system should have the ability to provide you access to details regarding where your plan is.
The prolonged turnaround times of e-mail and also an apparent lack of customer self-confidence in live chat means that dialling a pop over here company is generally the only genuine means to obtain a prompt resolution to your trouble. The DPD telephone number could be made use of to take care of inquiries for every aspect of their business, including their specific as well as company distribution choices.
You'll have the ability to likewise speak to DPD by messaging their profile pages on social media pages, where you can likewise discover marketing product as well as useful video clip tips in order to help you deliver your parcels effectively
If you feel that the DPD phone number team are not taking your complaint seriously adequate or are not offering you the options you prefer, the issue could be escalated further. Get in touch with representatives are legitimately bound to notify you of exactly how you could move a matter on a sector ombudsman, in the original source addition to the kinds of documentation you will certainly need to support your case.
If you would favor to email DPD you'll wish to fill in an on the web typical queries form from their UK site and they will then possibly call you back or send out an e-mail to your wanted address to address your questions.
Similar to DHL as well as UK Mail, DPD have actually followed their competitors lead in attempting to move a big quantity of their consumer assistance to their site. While offering customers added methods to obtain in touch with a business is constantly to be praised, numerous individuals have called into inquiry whether internet customer support sites supply the same quantity of support as their conventional counterparts.
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In many cases, the on the internet system may not be working, or you may be unable to make use of the system. In this case, the DPD get in touch with number group has a service where they can track the location of your delivery. This service can be accessed by calling their main customer support number and inputting the asked for details.
Along with dealing with general queries as well as complaints, the DPD helpline has a massive quantity of get in touch with team who are exclusively responsible for arranging new shipments. In spite of currently using to take new reservations utilizing their website, it is believed that the DPD customer support number is the primary means in which people send out parcels with business.
Call to DPD's client service contact number 0121 275 0500 are billed on the precise very same cost as telephone call to other area geographical 01 as well as 02 numbers also expecting it's run by an organization rather than a non-public details. For that reason these is mosting likely to be billed at a variable per minute price which depends on when precisely you make the telephone call along with a connection payment which is set by your company. Nonetheless when you have cost-free comprehensive mins as part of your landline or mobile tariff you can be in a position to call DPD without cost, while it is best to verify this with your person operator simply before phoning the parcel delivery and also distribution company.
Although you could elevate concerns on-line, it could take a number of days for a firm's on the internet group to get back to you when using an online form. This variable makes online communication less than perfect if your issue is time delicate. By calling the DPD customer care number, a participant of their helpline staff need to be able to supply prompt aid as well as with any luck pertained to an instant resolution that fits all celebrations entailed.
Get in touch with DPD to have their value prices for sending bundles of any offered dimension by calling their sales phone number 0121 336 4900, where you can likewise make an order for fixed consisting of the parcel labels which you need to send a parcel with them. If you are a little organisation customer you'll have the ability to also call this local-rate helpline to get a quote for your routine deliveries as they use expert bundles and also services for industrial outlets.
Judging by the comments on social media, the DPD website does a fantastic task of managing straightforward issues-- such as parcel monitoring. Nonetheless, with even more complicated issues, it appears that there is nothing that could effectively change speaking with a participant of the DPD contact number staff regarding the problem.
Dpd Get in touch with Number
Over the years that it has been operating, DPD has actually been buffeted by vicious competitors on the European landmass and in the UK, with carrier services, postal agencies as well as shipping firms encountering it for an item of the business-to-business shipping market DPD serves. Various other companies such as DHL have continued to be rivals for years, at loggerheads with DPD and with no sign of tranquility on the perspective. Versus such rigid competition, DPD has continued to be a dominant gamer by operating an amazing 99% solution success, making sure its customers get the most effective solution feasible, every time.
What Is Dpd Contact number
As stated above, the fastest and most straightforward method to contact the client service department at DPD is by calling our DPD call number, 0843 557 3392, which is offered everyday, 24-HOUR a day. The DPD consumer phone line is manned by a customer service team whatsoever times, so whatever your issue, there will certainly be a devoted professional on the other end of the line to assist you manage it.
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Make a grievance to DPD by contacting their telephone contact number 0121 275 0500 in which you can voice your annoyance concerning a missing out on parcel, late shipment or possibly the execute of a member of their group. This helpdesk is manned among the several hours of 9am-9pm Monday-Friday as well as 8am-4pm Saturday so remember to keep in mind that you will be unable to lodge an objection from them on Sundays and some UK lending institution getaways. Additionally you have the ability to release immediately to their head workplace setting in Smethwick near to Birmingham making use of their postal address:
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You are able to situate your nearby depot by utilizing the DPD neighborhood depot finder in order to recieve an update on the progression of a deal and also to choose up your parcel needs to you weren't in on the moment it was due to be delivered.
Dpd Telephone number For Client Providers
If calling the DPD customer support number is inconvenient or difficult, for whatever factor, you can send an antique letter to the following postal address. Just keep in mind that, while DPD is a wonderful post office, also they will certainly take much longer to respond to the letter than they would certainly to a call or an email!
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Sadly, also with the advances that DPD have actually made in their logistics and also operations systems, there are constantly mosting likely to scenarios where they do no live up to the standards expected of them. In these circumstances, it is suggested that you get in touch with the DPD call number in order to log a problem.
DPD has a number of special services that the firm gives to customers and also consumers in the UK. They can ensure that parcels get here prior to 10am or before noontime on the next working day, they can offer someday or two-day shipment, and also they could likewise give a Saturday and also Sunday service that nothing else parcel shipment business utilizes in the UK. The firm is likewise able to send shipments overseas as concern or conventional delivery-- 3 to 10 days or 7 to 21 days, respectively. The DPD telephone number is offered to speak with the company regarding any one of its aforementioned solutions.
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DPD was developed in 1970 as Carrier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, that managed its continued growth into the millions of consumers, prior to they, consequently, passed it on to La Poste, who took control of as the moms and dad business for a further 3 decades.
DPD is a parcel shipment click for source company offering the entire of the U.K. along with other worldwide locations. To figure out more concerning the services offered, phone the DPD contact number on 0843 557 3392. The business supplies distribution, choosing as well as swapping solutions for consumers needing it.
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DPD has invested in ground, sea and also air networks to make sure that you obtain your bundles in a timely fashion. Additionally, the company's versatility makes certain that you get your shipment each time that's convenient for you.
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In 2010, the company introduced the cutting-edge 'Predict' service which allows customers to obtain their parcel in just under a hr. This innovative courier scheme was the advertise of a new age of shipping, complied with quickly by Amazon.com's one-hour delivery service and the fast personal messenger solutions discovered throughout the urbane centres of Europe.
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Currently DPD becomes part of the global distribution and also shipping conglomerate GeoPoste which has more than 5000 areas worldwide and utilizes greater than 4,000 people in its UK shipment and also depot centres alone.