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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its informative post vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and you can try this out the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Contact number For Customer Solutions
There are loads of reasons you might decide to call the DPD contact number. If you've sent a parcel using their solutions, you may want to examine up on it or activate their parcel monitoring solution or obtain a quote on when it need to be delivered so you can coordinate with the receiver. At the same time, you could have seen a problem with the parcel that was supplied-- either with read more the parcel itself, the packaging or the delivery, and also you would love to report it-- while DPD takes severe treatment over its bundles, with so lots of thousands undergoing their centres on a daily basis, it's however possible that some will certainly wind up in the incorrect place, or show up a little worse for wear. When this occurs, it's really important to report it, as DPD takes these reports really seriously and also will certainly always function to stop the concern taking place once more in the future.
Whenever you have to call the DPD, their phone lines will be readily available, with a specialized client solution group on completion of the line to take your call, process your query or fix your concern as promptly and also quickly as possible.
Dpd Consumer Providers
Last but not least, you could desire making a grievance regarding your delivery or the solution you got. This could be done on the exact same phone line-- the customer support group at DPD are educated to manage grievances efficiently and also if required could conveniently move you to a much more senior member of monitoring team to fix an extra significant complaint. In recap, you can call the DPD customer care line:
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As the infrastructure of distribution business has enhanced, so has the ways in which you can track a parcel. Comparable to the methods of primary opponents Hermes as well as UPS, DPD could see exactly where a bundle remains in the world. To this end, the company urge that parcel monitoring takes place via the DPD site. Simply get in a consignment number, and a few even more information and also the system need to have the ability to offer you access to details about where your bundle is.
The prolonged turn-around times of email and also a noticeable absence of customer confidence in live conversation means that dialling a firm is generally the only real method to obtain an immediate resolution to your trouble. The DPD telephone number could be used to deal with inquiries for each facet of their organisation, including their specific and organisation shipment alternatives.
You'll have the ability to additionally contact DPD by messaging their account pages on social media sites pages, in which you could additionally discover marketing material and helpful video tips to aid you deliver your parcels successfully
If you feel that the DPD contact number group are not taking your issue seriously enough or are not offering you the solutions you want, the issue could be risen even more. Contact agents are legally bound to educate you of just how you can move an issue on to a sector ombudsman, along with the type of documents you will certainly need to support your claim.
If you would certainly favor to email DPD you'll intend to complete an on the net standard enquiries form from their UK site as well as they will certainly then perhaps call you back or send out an e-mail to your preferred address to address your questions.
Just like DHL as well as UK Mail, DPD have followed their competitors lead in trying to removal a substantial quantity of their customer assistance in the direction of their website. While using customers extra methods to obtain in touch with a service is constantly to be applauded, lots of people have cast doubt on whether internet consumer solution sites use the very same amount of assistance as their conventional counterparts.
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In many cases, the online system could not be functioning, or you could be unable to make use of the system. In this situation, the DPD contact number group has a solution where they can track the location of your distribution. This solution can be accessed by calling their main customer service number and also inputting the requested information.
In addition to dealing with general inquiries as well as complaints, the DPD helpline has a massive amount of get in touch with personnel that are specifically responsible for arranging new shipments. Despite currently offering to take new reservations utilizing their look at more info web site, it is believed that the DPD customer care number is the primary method which people send out parcels through the business.
Call to DPD's customer solution telephone number 0121 275 0500 are charged on the specific same fee as call to various other area geographic 01 as well as 02 numbers even expecting it's operated by an organization rather than a non-public specific. Because of that these is going to be billed at a variable per moment rate which depends on when accurately you make the call along with a connection repayment as well as that is set by your company. However when you have cost-free comprehensive mins as part of your landline or mobile toll you could be in a placement to call DPD without price, while it is best to validate this with your person operator prior to phoning the parcel shipping as well as distribution business.
Although you can elevate problems on the internet, it could take a couple of days for a firm's on-line team to obtain back to you when utilizing an on-line kind. This variable makes online correspondence less compared to suitable if your matter is time sensitive. By calling the DPD customer service number, a member of their helpline team need to have the ability to supply immediate support as well as hopefully pertained to an instant resolution that matches all celebrations included.
Contact DPD to have their worth prices for sending out packages of any kind of given size by contacting their sales telephone number 0121 336 4900, in which you could also make an order for stationary consisting of the parcel labels which you need to send out a parcel with them. If you are a small company customer you'll be able to additionally call this local-rate helpline to obtain a quote for your normal deliveries as they offer professional plans as well as services for business outlets.
Evaluating by the comments on social media sites, the DPD website does an excellent work of taking care of simple issues-- such as parcel tracking. However, with even more facility issues, it shows up that there is nothing that can properly replace talking with a member of the DPD call number team concerning the issue.
Dpd Call Number
Over the decades that it has been running, DPD has been buffeted by ferocious competition on the European mainland as well as in the UK, with carrier solutions, postal agencies and delivery firms clashing with it for a piece of the business-to-business shipping market DPD serves. Other companies such as DHL have continued to be opponents for years, at loggerheads with DPD as well as without sign of tranquility coming up. Versus such tight competition, DPD has actually stayed a leading gamer by operating an unbelievable 99% solution success, seeing to it its customers obtain the most effective service feasible, every single time.
What Is Dpd Phone Number
As mentioned above, the fastest and also most simple means to get in touch with the client service division at DPD is by calling our DPD contact number, 0843 557 3392, which is offered everyday, 24 hrs a day. The DPD client phone line is manned by a client service team whatsoever times, so whatever your trouble, there will be a specialized expert on the various other end of the line to aid you manage it.
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Make a grievance to DPD by contacting their telephone get in touch with number 0121 275 0500 where you can articulate your annoyance concerning a missing out on parcel, late delivery or possibly the execute of a participant of their group. This helpdesk is manned amongst the several hrs of 9am-9pm Monday-Friday and 8am-4pm Saturday so bear in mind to keep in mind that you will certainly be not able to lodge an objection from them on Sundays as well as some UK lender holidays. Conversely you have the ability to release instantly to their head office setting in Smethwick near to Birmingham taking advantage of their postal address:
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You have the ability to situate your nearest depot by utilizing the DPD area depot finder in order to recieve an update on the progression of an offer and also to select up your parcel needs to you weren't in on the time it was due to be supplied.
Dpd Phone Number For Consumer Providers
If calling the DPD customer care number is bothersome or difficult, for whatever factor, you can send an old-fashioned letter to the adhering to postal address. Simply keep in mind that, while DPD is a great post office, even they will take a lot longer to respond to the letter compared to they would certainly to a telephone call or an e-mail!
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Sadly, despite the developments that DPD have actually made in their logistics as well as operations systems, there are constantly mosting likely to conditions in which they do no live up to the criteria expected of them. In these circumstances, it is recommended that you connect with the DPD contact number in order to log an issue.
DPD has a number of unique services that the business gives to customers as well as clients in the UK. They could make certain that parcels get here before 10am or before lunchtime on the next functioning day, they could give one day or two-day shipment, and also they can also provide a Saturday and also Sunday service that no various other parcel delivery firm uses in the UK. The company is also able to send shipments overseas as priority or basic distribution-- 3 to 10 days top article or 7 to 21 days, respectively. The DPD contact number is readily available to talk to the firm regarding any one of its abovementioned services.
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DPD was formed in 1970 as Messenger Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian firm, that oversaw its ongoing development right into the numerous consumers, before they, in turn, passed it on to La Poste, who took over as the moms and dad company for a more three years.
DPD is a parcel distribution business offering the entire of the UNITED KINGDOM in addition to various other international destinations. To discover out more about the solutions available, phone the DPD call number on 0843 557 3392. The firm offers shipment, selecting and also swapping services for customers requiring it.
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DPD has actually purchased ground, sea and also air networks to make sure that you get your plans in a timely manner. Additionally, the company's flexibility makes sure that you obtain your delivery each time that's convenient for you.
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In 2010, the company released the ingenious 'Predict' service which allows customers to get their parcel in just under an hour. This revolutionary courier plan was the advertise of a brand-new age of delivery, followed quickly by Amazon's one-hour distribution solution as well as the quick individual carrier solutions located throughout the city centres of Europe.
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Right now DPD becomes part of the global delivery and also shipping empire GeoPoste which has greater than 5000 areas worldwide and uses more than 4,000 people in its UK delivery and depot centres alone.