0844 448 6313 : Dpd Phone Number Manchester

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Telephone number For Customer Providers

There are lots of reasons you might prefer to call the DPD get in touch with number. If you've sent out a parcel through their solutions, you may desire to check out it or trigger their parcel tracking service or obtain an estimate on when it must be provided so you could collaborate with the receiver. Alternately, you may have observed a problem with the parcel that was provided-- either with the parcel itself, the packaging or the distribution, and you want to report it-- while DPD takes severe treatment over its packages, with so lots of thousands going via their centres on a daily basis, it's unfortunately possible that some will wind up in the wrong area, or get here a little even worse for wear. When this takes place, it's really essential to report it, as DPD takes these reports very seriously and also will certainly always work to stop the concern taking place again in the future.

Whenever you should call the DPD, their phone lines will certainly be readily available, with a dedicated client service team on the end of the line to take your phone call, procedure your query or fix your problem as swiftly and easily as feasible.

Dpd Customer Providers

Lastly, you may desire to make a problem concerning your distribution or the solution you got. This could be done on the exact same phone line-- the consumer service group at DPD are educated to handle grievances efficiently and if essential could conveniently transfer you to an extra senior member of management team to solve a much more significant issue. In recap, you could call the DPD client service line:

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As the infrastructure of shipment firms has actually increased, so has the methods which you can track a parcel. Much like the ways of primary opponents Hermes and UPS, DPD can see precisely where a bundle is in the world. To this end, the firm urge that parcel tracking takes location through the DPD internet site. Just enter a consignment number, and also a few more details and also the system ought to have the ability to offer you accessibility to details concerning where your package is.

The lengthy turnaround times of e-mail as well as a noticeable absence of customer confidence in real-time conversation means that dialling a company is generally the only genuine way to get an instant resolution to your trouble. The DPD telephone number could be made use of to deal with queries for each facet of their business, including their specific and organisation shipment options.

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You'll be able to additionally get in touch with DPD by messaging their account web pages on social media sites pages, where you can likewise find marketing material and also convenient video clip suggestions to aid you ship your parcels effectively

If you feel that the DPD contact number team are not taking your problem seriously adequate or are not giving you the remedies you prefer, the issue could be risen further. Get in touch with representatives are legitimately bound to inform you of exactly how you can move an issue on a sector ombudsman, as well as the kinds of paperwork you will certainly require to sustain your claim.

If you would certainly prefer to email DPD you'll want to fill in an on the net standard queries develop from their UK site as well as they will certainly then potentially call you back or send an e-mail to your preferred address to answer your queries.

A lot like DHL and UK Mail, DPD have actually followed their competitors lead in trying to relocate a massive amount of their consumer assistance towards their internet site. While providing customers extra techniques to obtain in contact with a service is constantly to be praised, many individuals have cast doubt on whether web client service portals use the same amount of support as their standard counterparts.

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In many cases, the online system may not be functioning, or you might be incapable to make use of the system. In this instance, the DPD call number group has a service where they could track the area of your shipment. This solution can be accessed by calling their central client service number and inputting the asked for information.

Together with handling basic queries and grievances, the DPD helpline has a substantial quantity of call team that are solely liable for arranging new distributions. In spite of currently supplying to take new reservations utilizing their web site, it is believed that the DPD customer support number is the primary method which people send parcels through the service.


Telephone call to DPD's customer care contact number 0121 275 0500 are billed on the exact same fee as phone telephone calls to linked here various other location geographic 01 and 02 numbers also supposing it's run by an organization rather compared to a non-public specific. Because of that these is mosting likely to be billed at a variable per minute rate which is dependent on when properly you make the call along with a relationship repayment which is established by your provider. However when you have cost-free inclusive minutes as component of your landline or mobile tariff you can be in a placement to call DPD without cost, while it is best to verify this with your person operator right before phoning the parcel delivery as well as distribution organisation.

Although you can increase problems on the internet, it can take a number of days for a company's on the internet team to obtain back to you when utilizing an on the internet type. This aspect makes on-line communication less compared to perfect if your issue is time sensitive. By calling the DPD consumer service number, a member of their helpline staff must be able to supply prompt assistance as well as ideally concerned an instant resolution that matches all parties included.

Call DPD to have their value rates for sending plans of any type of offered size by calling their sales telephone number 0121 336 4900, in which you could likewise make look here an order for fixed including the parcel labels which you need to send a parcel with them. If you are a tiny service consumer you'll be able to also call this local-rate helpline to receive a quote for your routine distributions as they use expert plans and also solutions for industrial electrical outlets.

Judging by the comments on social networks, the DPD web site does an excellent job of handling straightforward issues-- such as parcel monitoring. However, with even more facility matters, it shows up that there is absolutely nothing that can properly replace talking to a member of the DPD contact number team regarding the problem.

Dpd Get in touch with Number

Over the decades that it has been operating, DPD has been buffeted by relentless competitors on the European landmass as well as in the UK, with messenger solutions, postal companies and also shipping companies clashing with it for a piece of the business-to-business delivery market DPD serves. Various other firms such as DHL have actually stayed opponents for years, at loggerheads with DPD and with no indication of tranquility on the perspective. Against such stiff competitors, DPD has actually remained a dominant gamer by operating on an extraordinary 99% solution success, making certain its clients get the very best solution feasible, each time.

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As specified over, the fastest and most uncomplicated means to get in touch with the client service division at DPD is by calling our DPD get in touch with number, 0843 557 3392, which is offered everyday, 24-HOUR a day. The DPD customer phone line is manned by a consumer service team at all times, so whatever your trouble, there will be a committed specialist on the various other end of the line in order to help you take care of it.

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Make a complaint to DPD by contacting their telephone get in touch with number 0121 275 0500 where you can articulate your annoyance about a missing parcel, late delivery or probably the page execute of a participant of their team. This helpdesk is manned amongst the numerous hrs of 9am-9pm Monday-Friday and 8am-4pm Saturday so keep in mind to keep in mind that you will certainly be incapable to lodge a criticism from them on Sundays as well as some UK lending institution holidays. Additionally you are able to release immediately to their head office setting in Smethwick near Birmingham using their postal address:

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You are able to find your closest depot by making use of the DPD community depot finder in order to recieve an upgrade on the progress of an offer as well as to select up your parcel should you just weren't know the time it was because of be delivered.

Dpd Phone Number For Customer Services

If calling the DPD customer care number is troublesome or difficult, for whatever factor, you could send an antique letter to the following postal address. Just note that, while DPD is a great postal service, also they will take a lot longer to respond to the letter than they would certainly to a call or an e-mail!

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Regrettably, despite having the developments that DPD have actually made in their logistics and procedures systems, there are constantly going to situations where they do no measure up to the requirements expected of them. In these situations, it is advised that you obtain in touch with the DPD contact number in order to log an issue.

DPD has a variety of special solutions that the firm offers to clients as well as customers in the United Kingdom. They could ensure that parcels get here prior to 10am or before midday on the following working day, they could provide someday or two-day delivery, and they could additionally give a Saturday and Sunday service that nothing else parcel delivery business utilizes in the UK. The business is likewise able to send out deliveries overseas as top priority or common shipment-- 3 to 10 days or 7 to 21 days, specifically. The DPD contact number is readily available to speak with the company regarding any one of its previously mentioned solutions.

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DPD was developed in 1970 as Courier Express in Aschaffenburg, West Germany. In 1985, it was acquired by an Australian firm, that supervised its continued growth right into the numerous clients, before they, in turn, passed it on La Poste, who took control of as the parent business for a further three years.

DPD is a parcel distribution business serving the entire of the U.K. along with various other international destinations. To locate out more about the solutions readily available, phone the DPD contact number on 0843 557 3392. The company supplies distribution, choosing and swapping solutions for customers needing it.

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DPD has actually invested in ground, sea and also air networks to guarantee that you receive your packages in a timely manner. Additionally, the company's flexibility guarantees that you obtain your shipment at once that's convenient for you.

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In 2010, the company introduced the cutting-edge 'Predict' solution which permits customers to obtain their parcel in just under an hour. This advanced courier plan was the declare of a new age of shipping, followed quickly by Amazon's one-hour delivery service and also the fast individual messenger services found throughout the municipal centres of Europe.

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Presently DPD is part of the global distribution and also shipping conglomerate GeoPoste which has greater than 5000 locations globally as well as employs greater than 4,000 individuals in its UK shipment as well as depot centres alone.