0844 448 6313 : Dpd Phone Number London

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait read more here all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays my response that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Phone Number

However, despite having the breakthroughs that DPD have actually made in their logistics as well as procedures systems, there are always going to conditions where they do no live up to the requirements anticipated of them. In these situations, it is suggested that you contact the DPD get in touch with number in order to log a problem.

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In 2010, the business released the innovative 'Predict' solution which permits consumers to get their parcel in just under a hr. This advanced carrier system was the herald of a new age of delivery, adhered to soon by Amazon.com's one-hour distribution solution and also the quick personal carrier solutions located throughout the urban centres of Europe.

Judging by the responses on social media sites, the DPD site does a great work of taking care of simple concerns-- such as parcel monitoring. Nonetheless, with more facility issues, it appears that there is nothing that could adequately change talking to a participant of the DPD contact number personnel concerning the problem.

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You have the ability to situate your nearest depot by utilizing the DPD area depot finder in order to recieve an update on the development of a deal and to choose up your parcel ought to you weren't in on the time it was because of be provided.

What Is Dpd Phone Number

Why don't you call the DPD telephone number to obtain in touch with DPD customer support team and allow them aid you with whatever you require? They can be spoken to on the contact number above and their offices are open throughout conventional functioning hours as well so you could constantly obtain in touch.

DPD was developed in 1970 under the name of Carrier Express in Aschaffenburg, West Germany. In 1985, it was acquired by an Australian company, that managed its ongoing growth into the millions of customers, prior to they, subsequently, passed it on to La Poste, who took control of as the moms and dad business for a more 3 years.

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Divide into expert groups, the expertly skilled DPD phone number staff address a whole host of matters that their clients commonly experience. The bulk of phone calls that the client service staff take care of are simply straightforward inquiries or questions. Nonetheless, their helpline team are also able to handle further concerns that might need more investigation as well as correspondence with their around the world logistics team.

There are lots of reasons you could opt to call the DPD call number. If you have actually sent a parcel using their services, you may want to look into it click resources or activate their parcel monitoring service or get a quote on when it should be delivered so you could coordinate with the receiver. Alternately, you might have discovered a trouble with the parcel that was provided-- either with the parcel itself, the product packaging or the distribution, as well as you 'd such as to report it-- while DPD takes extreme treatment over its plans, with a lot of thousands undergoing their centres every day, it's however possible that some will certainly end up in the incorrect place, or show up a little shabby. When this occurs, it's extremely important to report it, as DPD takes these reports extremely seriously and also will always function to avoid the issue taking place again in the future.

Much like DHL and also UK Mail, DPD have actually followed their rivals lead in trying to relocate a huge quantity of their client assistance in the direction of their internet site. While supplying consumers added techniques to obtain in touch with a service is constantly to be applauded, several people have cast doubt on whether web client service sites offer the very same amount of assistance as their conventional equivalents.

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As specified over, the fastest and most uncomplicated means to call the client service division at DPD is by calling our DPD get in touch with number, 0843 557 3392, which is readily available everyday, 24 Hr a day. The DPD customer phone line is manned by a customer support group at all times, so whatever your problem, there will certainly be a committed specialist on the other end of the line in order to help you manage it.

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Right now DPD is part of the global delivery and also delivery conglomerate GeoPoste which has greater than 5000 areas around the world and employs greater than 4,000 individuals in its UK delivery as well as depot centres alone.

Dpd Contact number For Consumer Solutions

The DPD sales staff can provide recommendations tailored to your special scenarios which match the item that you are sending. They will have the ability to notify you of the prices, in addition to a predicted time of arrival. In addition to this, they will additionally arrange a participant of the DPD logistics team picking the parcel up.

Dpd Call Number

The lengthy turnaround times of email as well as a noticeable lack of consumer confidence in online conversation implies that dialling a firm is normally the only actual method to obtain an instant resolution to your trouble. The DPD telephone find more number can be used to take care of questions for every aspect of their company, including their express and organisation delivery choices.

Finally, you could desire to earn a grievance concerning your delivery or the service you received. This can be done on the exact same phone line-- the consumer solution team at DPD are educated to handle grievances effectively as well as if required could easily move you to a more elderly member of management team to deal with a more significant issue. In summary, you can call the DPD customer care line:

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Whenever you have to call the DPD, their phone lines will certainly be offered, with a specialized customer support group see on completion of the line to take your phone call, procedure your query or resolve your concern as quickly and easily as possible.

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• If you want to understand about the condition of your delivered parcel or activate DPD's parcel tracking solution • If you want to report a problem with a parcel that was supplied (delivered to the wrong address/at the incorrect time, showed up damaged, or really did not reach all) • If you want to make an official issue regarding the solution.

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In many cases, the online system may not be working, or you may be unable to make use of the system. In this instance, the DPD get in touch with number team has a service where they could track the area of your delivery. This service can be accessed by dialling their main customer care number and inputting the asked for information.

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Telephone call to DPD's customer care phone number 0121 275 0500 are charged on the specific same cost as phone calls to other location geographic 01 and also 02 numbers also intending it's run by a company instead compared to a non-public particular. Because of that these is going to be billed at a variable each minute cost which is reliant on when precisely you make the call in addition to a partnership payment and also that is set by your company. Nonetheless when you have cost-free inclusive minutes as part of your landline or mobile tariff you could be in a position to call DPD without expense, while it is best to confirm this with your person driver right before phoning the parcel shipping and also delivery organisation.

You'll be able to additionally call DPD by messaging their account pages on social networks pages, in which you could also find advertising material and also handy video suggestions to assist you deliver your parcels effectively

Similarly when you have actually forgotten your DPD keeping track of number you have the ability to call this helpline to obtain a pointer to be able to use their on the web monitoring service to obtain updates with your shipping as well as distribution. In addition in instance you have neglected your "my DPD" online account particulars such as your username or password then you most definitely could call their pleasant consumer therapy employee to obtain a suggestion so that you could entry their services. Eventually if you should look for your nearby DPD Pickup Store in which you can collect your distributions at an extra cost-effective cost you are able to do so by calling their personable staff of consultants.

Ensure you use DPD's head workplace postal address provided listed below if you want to send them a letter, having stated that remember to be mindful that this will certainly likely be slower than contacting them over the phone as well as which you should not consist of any kind of payment details in your letter as this increases the danger of fraudsters accessing your particulars.

Over the decades that it has been operating, DPD has been buffeted by savage competition on the European mainland and also in the UK, with messenger solutions, postal companies and also delivery corporations encountering it for an item of the business-to-business delivery market DPD offers. Other companies such as DHL have actually remained rivals for several years, at loggerheads with DPD and without any indication of tranquility imminent. Versus such rigid competition, DPD has actually continued to be a leading player by operating on an extraordinary 99% service success, ensuring its consumers get the most effective service possible, each time.

If you really feel that the DPD telephone number group are not taking your grievance seriously enough or are not giving you the solutions you desire, the matter could be escalated further. Contact agents are lawfully bound to educate you of how you could relocate an issue on to an industry ombudsman, along with the kinds of documentation you will should support your insurance claim.

Although you can raise problems online, it could take a couple of days for a firm's online team to obtain back to you when using an on the internet form. This factor makes on-line communication less compared to perfect if your issue is time sensitive. By calling the DPD customer care number, a member of their helpline personnel must be able to offer instant help and ideally pertained to an instant resolution that matches all events entailed.

DPD has actually bought ground, sea as well as air networks to guarantee that you receive your plans in a timely manner. Additionally, the firm's flexibility makes certain that you obtain your shipment at a time that's practical for you.

DPD is a parcel shipment company serving the entire of the U.K. along with various other worldwide locations. To figure out more concerning the services offered, phone the DPD get in touch with number on 0843 557 3392. The business gives delivery, picking and also exchanging solutions for consumers needing it.