0844 448 6313 : Dpd Phone Number For Customer Services

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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
Complete Savings Membership Cancellation 08003896960 +448003896960
DPD Local enquiries tracking 0844 448 6313 +44844 448 6313

Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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Dpd Contact number

However, also with the breakthroughs that DPD have actually made in their logistics and also operations systems, there are constantly going to this hyperlink circumstances in which they do no live up to the requirements expected of them. In these situations, it is suggested that you obtain in touch with the DPD call number in order to log a grievance.

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In 2010, the business released the innovative 'Predict' solution which permits clients to obtain their parcel in simply under an hour. This innovative messenger scheme was the proclaim of a new age of delivery, adhered to quickly by Amazon.com's one-hour distribution service and the fast individual courier solutions located throughout the municipal centres of Europe.

Evaluating by the comments on social media, the DPD site does a fantastic job of taking care of simple concerns-- such as parcel monitoring. However, with even more complicated issues, it shows up that there is absolutely nothing that can appropriately change talking with a participant of the DPD contact number team regarding the trouble.

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You have the ability to find your closest depot by making use of the DPD more about the author community depot finder in order to recieve an update on the progress of an offer and also to pick up your parcel needs to you weren't know the time it was because of be provided.

What Is Dpd Phone Number

Why do not you call the DPD telephone number to get in touch with DPD customer care group and also allow them aid you with whatever you need? They can be spoken to on going here the contact number over and their offices are open throughout conventional working hours also so you can constantly obtain in touch.

DPD was developed in 1970 under the name of Carrier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, that managed its continued development into the numerous clients, before they, consequently, passed it on La Poste, that took control of as the moms and dad company for a further three decades.

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Split into expert groups, the adeptly experienced DPD contact number staff address an entire host of issues that their customers frequently experience. Most of telephone calls that the customer support team manage are just simple inquiries or questions. Nonetheless, their helpline team are additionally able to deal with much deeper concerns that may need further investigation and also correspondence with their worldwide logistics group.

There are lots of reasons that you might choose to call the DPD get in touch with number. If you have actually sent a parcel through their solutions, you may wish to look into it or trigger their parcel monitoring service or obtain a price quote on when it need to be delivered so you can coordinate with the receiver. At the same time, you may have observed a problem with the parcel that was provided-- either with the parcel itself, the packaging or the distribution, and you want to report it-- while DPD takes severe treatment over its bundles, with numerous thousands going through their centres everyday, it's unfortunately feasible that some will end up in the incorrect place, or show up a little even worse for wear. When this happens, it's essential to report it, as DPD takes these reports very seriously and will always work to avoid the concern occurring again in the future.

Just like DHL and UK Mail, DPD have actually followed their rivals lead in attempting to move a substantial quantity of their customer support to their site. While providing consumers additional methods to obtain in touch with a business is constantly to be praised, many individuals have cast doubt on whether net customer care websites use the very same quantity of assistance as their traditional equivalents.

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As stated over, the fastest and most simple method to speak to the client service division at DPD is by calling our DPD call number, 0843 557 3392, which is available everyday, 24 hours a day. The DPD consumer phone line is manned by a customer solution group at all times, so whatever your issue, there will be a devoted professional on the other end of the line in order to help you deal with it.

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Right now DPD belongs to the international distribution and also delivery corporation GeoPoste which has even more compared to 5000 areas worldwide and employs greater than 4,000 individuals in its UK delivery and also depot centres alone.

Dpd Contact number For Client Providers

The DPD sales personnel can use recommendations customized to your one-of-a-kind scenarios and that match the item that you are sending. They will certainly have the ability to inform you of the prices, in addition to an anticipated time of arrival. In enhancement to this, they will certainly additionally arrange a member of the DPD logistics team picking the parcel up.

Dpd Get in touch with Number

The extensive turnaround times of e-mail as well as an apparent lack of consumer self-confidence in online conversation indicates that dialling a business is usually the only genuine method to obtain a prompt resolution to your issue. The DPD telephone number could be made use of to take care of questions for each aspect of their organisation, including their specific and service delivery options.

Last but not least, you may wish to earn a grievance regarding your delivery or the solution you got. This can be done on the very same phone line-- the customer care team at DPD are trained to take care of grievances successfully as well as if needed can easily transfer you to a much more senior member of administration personnel to settle a much more major complaint. In recap, you can call the DPD customer care line:

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Whenever you have to call the DPD, their phone lines will certainly be readily available, with a dedicated customer support team on the end of the line to take your phone call, process your query or settle your problem as rapidly and easily as possible.

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• If you would certainly like to know regarding the status of your delivered parcel or activate DPD's parcel monitoring service • If you wish to report a problem with a parcel that was delivered (delivered to the incorrect address/at the incorrect time, arrived harmed, or didn't arrive at all) • If you 'd such as to make an official complaint relating to the solution.

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In many cases, the online system could not be working, or you may be incapable to make use of the system. In this situation, the DPD contact number group has a solution where they could track the area of your distribution. This service can be accessed by calling their central client service number as well as inputting the requested information.

Dpd Telephone number Southampton

Call to DPD's customer support telephone number 0121 275 0500 are charged on the specific same cost as phone calls to other location geographic 01 and 02 numbers also expecting it's run by a company instead compared to a non-public particular. For that reason these is going to be billed at a variable per moment rate which hinges on when precisely you make the telephone call in addition to a connection payment as well as that is established by your solution carrier. Nonetheless when you have cost-free inclusive minutes as part of your landline or mobile toll you can be in a position to call DPD without cost, while it is best to verify this with your individual operator prior to telephoning the parcel shipping as well as shipment business.

You'll have the ability to likewise speak to DPD by messaging their profile web pages on social media sites web pages, where you can also find marketing product and also helpful video tips to assist you deliver your parcels efficiently

In a similar way when you have actually neglected your DPD keeping track of number you are able to call this helpline to obtain a reminder to be able to use their on the internet tracking service to obtain updates with your delivery and shipment. Furthermore in situation you have actually ignored your "my DPD" on-line account details such as your username or password then you absolutely can call their pleasant client treatment personnel to receive a tip so that you could entrance their solutions. Ultimately if you require to seek out your closest DPD Pick-up Shop in which you can gather your shipments at a more cost-effective price you are able to do so by calling their personable team of consultants.

Ensure you make use of DPD's head workplace postal address offered below if you want to send them a letter, having claimed that bear in mind to be aware that this will almost definitely be slower than contacting them over the phone and which you shouldn't include any settlement information in your letter as this raises the danger of scammers accessing your details.

Over the decades that it has actually been operating, DPD has been buffeted by relentless competition on the European landmass as well as in the UK, with messenger services, postal companies and shipping corporations clashing with it for an item of the business-to-business shipping market DPD offers. Other companies such as DHL have remained opponents for years, at loggerheads with DPD and with no indication of tranquility on the horizon. Against such rigid competitors, click this DPD has continued to be a leading gamer by operating an extraordinary 99% solution success, seeing to it its consumers obtain the very best solution possible, each and every single time.

If you really feel that the DPD telephone number group are not taking your issue seriously sufficient or are not giving you the services you prefer, the matter can be risen even more. Get in touch with agents are legitimately bound to notify you of exactly how you could relocate an issue on to an industry ombudsman, in addition to the kinds of paperwork you will certainly should support your claim.

Although you could raise concerns on the internet, it could take a couple of days for a company's on-line team to get back to you when making use of an on-line form. This variable makes online correspondence less compared to ideal if your issue is time delicate. By calling the DPD client service number, a member of their helpline staff ought to be able to supply prompt aid and also with any luck involved an instant resolution that fits all parties included.

DPD has invested in ground, sea as well as air networks to make certain that you receive your plans in a prompt manner. Furthermore, the business's flexibility makes sure that you get your distribution at once that's convenient for you.

DPD is a parcel shipment business serving the entire of the U.K. along with various other international locations. To learn even more about the solutions offered, phone the DPD call number on 0843 557 3392. The business supplies shipment, selecting as well as switching solutions for consumers requiring it.