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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it you can find out more can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you pop over here can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This this content tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Telephone number
However, despite the developments that DPD have actually made in their logistics as well as procedures systems, there are constantly going to scenarios in which they do no measure up to the requirements anticipated of them. In these circumstances, it is advised that you contact the DPD get in touch with number in order to log a problem.
In 2010, the firm launched the ingenious 'Predict' solution which permits consumers to obtain their parcel in simply under an hour. This advanced messenger system was the proclaim of a brand-new age of shipping, followed soon by Amazon's one-hour delivery service and the quick individual carrier services discovered throughout the urban centres of Europe.
Evaluating by the feedback on social media, the DPD web site does a wonderful job of taking care of simple concerns-- such as parcel monitoring. However, with even more complicated matters, it shows up that there is absolutely nothing that can adequately change talking to a participant of the DPD call number team regarding the issue.
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You have the ability to locate your nearby depot by making use of the DPD area depot finder in order to recieve an upgrade on the progress of an offer and to grab your parcel needs to you weren't in on the moment it resulted from be supplied.
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Why don't you call the DPD telephone number to obtain in touch with DPD customer support team and let them assist you with whatever you need? They can be gotten in touch with on the telephone number above as well as their offices are open during common functioning hours too so you can constantly contact us.
DPD was created in 1970 under the name of Carrier Express in Aschaffenburg, West Germany. In 1985, it was gotten by an Australian company, that oversaw its ongoing growth right into the millions of customers, prior to they, subsequently, passed it on La Poste, that took control of as the parent company for a more 3 decades.
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Divide into professional teams, the expertly skilled DPD phone number personnel address a whole host of issues that their customers generally experience. Most of phone calls that the client service personnel take care of are simply uncomplicated concerns or queries. Nevertheless, their helpline group are additionally able to manage further issues that might call for additional examination as well as document with their around the world logistics group.
There are lots of reasons you may pick to call the DPD get in touch with number. If you have actually sent out a parcel using their services, you could wish to check out it or activate their parcel monitoring service or obtain an estimate on when it ought to be supplied so you can coordinate with the receiver. At the same time, you may have seen an issue with the parcel that was provided-- either with the parcel itself, the product packaging or the distribution, and also you want to report it-- while DPD takes extreme care over its packages, with many thousands experiencing their centres everyday, it's regrettably feasible that some will wind up in the wrong area, or show up a little shabby. When this occurs, it's extremely important to report it, as DPD takes these reports really seriously as well as will always work to stop the problem happening once more in the future.
Much like DHL as well as UK Mail, DPD have followed their competitors lead in trying to relocate a massive quantity of their customer support in the direction of their website. While supplying consumers additional approaches to obtain in touch with a company is always to be applauded, many individuals have actually brought into question whether internet customer care portals offer the same amount of assistance as their standard equivalents.
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As mentioned over, the fastest and most straightforward way to get in touch with the customer support department at DPD is by calling our DPD call number, 0843 557 3392, which is offered everyday, 24 hrs a day. The DPD customer phone line is manned by a client service team in all times, so whatever your issue, there will be a dedicated professional on the various other end of the line to assist you handle it.
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Presently DPD is part of the global shipment and also delivery conglomerate GeoPoste which has greater than 5000 places globally as well as employs even more than 4,000 people in its UK shipment and depot centres alone.
Dpd Contact number For Client Services
The DPD sales personnel can supply recommendations tailored to your unique scenarios and also that match the item that you are sending out. They will be able to inform you of the prices, along with an anticipated time of arrival. In addition to this, they will also arrange a participant of the DPD logistics group choosing the parcel up.
Dpd Get in touch with Number
The extensive turnaround times of email and also an obvious absence of customer self-confidence in live conversation implies that dialling a firm is normally the only actual way to obtain an instant resolution to your trouble. The DPD contact number could be used to deal with inquiries for each facet of their service, including their specific as well as company shipment options.
Last but not least, you may want making an issue regarding your shipment or the solution you got. This could be done on the same phone line-- the customer support group at DPD are educated to manage problems successfully and also if required could conveniently transfer you to a more senior member of management team to solve a more significant complaint. In recap, you can call the DPD client service line:
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Whenever you require to call the DPD, their phone lines will certainly be readily available, with a specialized client service group on completion of the line to take your telephone call, procedure your enquiry or solve your problem as quickly and easily as feasible.
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• If you want to understand about the condition of your shipped parcel or trigger DPD's parcel tracking service • If you would certainly such as to report an issue with a parcel that was provided (supplied to the incorrect address/at the incorrect time, arrived harmed, or didn't show up at all) • If you 'd like to make a main grievance relating to the solution.
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In many cases, the on-line system may not be working, or you might be not able to use the system. In this case, the DPD call number group has a service where they could track the area of your shipment. This solution could be accessed by dialling their main client service number and inputting the requested information.
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Call to DPD's customer care phone number 0121 275 0500 are charged on the specific very same cost as phone calls to other location geographic 01 as well as 02 numbers even expecting it's run by a company instead compared to a non-public particular. For that reason these is going to be charged at a variable per moment cost which hinges on when properly you make the telephone call along with a relationship settlement as well as that is set by your solution company. Nonetheless when you have cost-free comprehensive mins as component of your landline or mobile tariff you could be in a position to call DPD without price, while it is best to verify this with your person driver right before phoning the parcel shipping and also delivery organisation.
You'll have the ability to likewise speak to DPD by messaging their account web pages on social networks pages, where you can likewise discover marketing product as well as handy video clip suggestions in order to help you ship your parcels successfully
Similarly when you have forgotten your DPD keeping track of number you have the ability to call this helpline to get a pointer to be able to use their on the net tracking service to obtain updates with your delivery and distribution. In addition in case you have actually ignored your "my DPD" on-line account particulars such as your username or password after that you certainly can call their pleasant consumer therapy personnel participants to get a pointer so that you can access their services. Inevitably if you require to look for your nearby DPD Pickup Store in which you could gather your deliveries at a much more economical cost you are able to do so by calling their personalized team of experts.
Ensure you make use of DPD's head workplace postal address supplied below if you wish to send them a letter, having stated that bear in mind to be aware that this will certainly probably be slower compared to calling them over the phone and which you shouldn't include any kind of settlement details in your letter as this enhances the danger of scammers accessing your particulars.
Over the decades that it has actually been operating, DPD has actually been buffeted by savage competitors on the European landmass and in the UK, with messenger solutions, postal companies and shipping firms encountering it for a piece of the business-to-business delivery market DPD serves. Various other firms such as DHL have continued to be rivals for many years, at loggerheads with DPD and also without any indication of tranquility on the perspective. Against such tight competition, DPD has actually remained a dominant player by running on an amazing 99% solution success, making certain its clients obtain the most effective service possible, every time.
If you feel that the DPD telephone number group are not taking your grievance seriously enough or are not giving you the options you desire, the issue can be escalated better. Contact agents are legally bound to educate you of exactly how you can relocate a matter on to an industry ombudsman, as well as the sort of documents you will certainly should sustain your claim.
Although you can elevate concerns on-line, it could take a few days for a company's on-line group to get back to you when using an on the internet kind. This aspect makes online document less than suitable if your matter is time sensitive. By calling the DPD client solution number, a member of their helpline team ought to be able to offer prompt aid and ideally involved an instant resolution that fits all events involved.
DPD has actually bought ground, sea and air networks to guarantee that you receive your packages in a prompt way. Furthermore, the firm's versatility ensures that you obtain your delivery at a time that's practical for you.
DPD is a parcel shipment company offering the entire of the U.K. along with other worldwide locations. To learn even more about the services readily available, phone the DPD contact number on 0843 557 3392. The firm provides shipment, choosing and also exchanging services for customers needing it.