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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 continued 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Telephone number For Consumer Services
There are lots of reasons that you may choose to call the DPD contact number. If you have actually sent a parcel via their services, you could desire to look into it or activate their parcel tracking service or get a price quote on when it ought to be delivered so you could collaborate with the receiver. Alternately, you may have seen a problem with the parcel that was delivered-- either with the parcel itself, the product packaging or the shipment, as well as you would love to report it-- while DPD takes severe treatment over its plans, with a lot of thousands experiencing their centres daily, it's however feasible that some will certainly wind up in the incorrect place, or arrive a little worse for wear. When this happens, it's essential to report it, as DPD takes these reports extremely seriously and will certainly always work to avoid the issue happening once more in the future.
Whenever you require to call the DPD, their phone lines will certainly be offered, with a specialized customer care group on completion of the line to take your call, process your query or fix your issue as rapidly as well as quickly as feasible.
Dpd Customer Solutions
Last but not least, you could want to earn a grievance regarding your delivery or the solution you received. This could be done on the very same phone line-- the client service group at DPD are trained to manage problems successfully and if necessary could quickly move you to an extra elderly participant of administration team to settle a much more severe complaint. In recap, you can call the DPD customer support line:
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As the facilities of shipment firms has increased, so has the methods which you could track a parcel. Comparable to the methods of main rivals Hermes and also UPS, DPD can see specifically where a bundle remains in the world. To this end, the company encourage that parcel monitoring happens using the get more DPD web site. Just get in a consignment number, and also a couple of even more details as well as the system must have the ability to give you access to info about where your plan is.
The prolonged turn-around times of email as well as an apparent lack of customer self-confidence in real-time conversation implies that dialling a company is usually the only genuine means to get a prompt resolution to your problem. The DPD phone number could be made use of to take care of queries for every aspect of their company, including their specific and business shipment options.
You'll be able to additionally contact DPD by messaging their account web pages on social media sites pages, in which you could also locate advertising material and also convenient video clip suggestions to assist you deliver your parcels effectively
If you feel that the DPD telephone number group are not taking your complaint seriously enough or are not offering you the remedies you prefer, the issue can be escalated further. Get in touch with agents are legally bound to inform you of just how you can relocate a matter on an industry ombudsman, in addition to the kinds of documents you will certainly should support your claim.
If you would certainly prefer to email DPD you'll want to submit an online conventional enquiries create from their UK internet site and they will certainly then potentially call you back or send an e-mail to your preferred address to address your queries.
Much like DHL and UK Mail, DPD have followed their rivals lead in trying to move a substantial quantity of their client assistance in the direction of their internet site. While supplying consumers added approaches to obtain in contact with a company is always to be praised, lots of individuals have actually cast doubt on whether net customer care sites use the same quantity of support as their traditional equivalents.
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In some cases, the on-line system may not be working, or you might be unable to utilize the system. In this instance, the DPD get in touch with number team has a service where they could track the area of your distribution. This solution can be accessed by dialling their main client service number as well as inputting the asked for details.
In addition to handling basic inquiries as well as complaints, the DPD helpline has a massive amount of contact staff that are solely in charge of arranging brand-new deliveries. Regardless of currently providing to take brand-new bookings utilizing their internet site, it is believed that the DPD client service number is the major means in which individuals send out parcels through business.
Telephone call to DPD's consumer solution telephone number 0121 275 0500 are charged on the exact very same fee as telephone call to other area geographic 01 and 02 numbers also meaning it's run by an organization rather than a non-public certain. Therefore these is mosting likely to be billed at a variable per moment rate which depends on when properly you make the telephone call along with a connection payment as important link well as that is established by your provider. Nevertheless when you have cost-free inclusive mins as part of your landline or mobile tariff you could be in a position to call DPD without cost, while it is best to validate this with your person driver prior to telephoning the parcel delivery and shipment business.
Although you can raise issues on the internet, it can take a few days for a company's on the internet team to obtain back to you when making use of an on the internet kind. This element makes on the internet document less compared to suitable if your issue is time delicate. By calling the DPD client service number, a member of their helpline personnel ought to have the ability to offer prompt help as well as ideally come to an instant resolution that suits all events entailed.
Contact DPD to have their value rates for sending out plans of any provided dimension by calling their sales telephone number 0121 336 4900, in which you could additionally make an order for stationary consisting of the parcel tags which you need to send out a parcel with them. If you are a small company customer you'll have the ability to additionally call this local-rate helpline to receive a quote for your normal shipments as they offer expert bundles and services for commercial outlets.
Judging browse around here by the feedback on social networks, the DPD internet site does a fantastic work of handling straightforward issues-- such as parcel monitoring. However, with more complex matters, it shows up that there is absolutely nothing that could effectively change talking to a member of the DPD call number personnel concerning the issue.
Dpd Get in touch with Number
Over the decades that it has actually been running, DPD has actually been buffeted by vicious competition on the European mainland and also in the UK, with carrier services, postal companies and also shipping companies encountering it for an item of the business-to-business shipping market DPD serves. Various other companies such as DHL have actually remained competitors for many years, at loggerheads with DPD as well as with no sign of peace on the horizon. Against such rigid competition, DPD has stayed a dominant player by operating on an incredible 99% service success, ensuring its customers obtain the ideal solution possible, each time.
What Is Dpd Contact number
As specified over, the fastest as well as most uncomplicated means to contact the client service division at DPD is by calling our DPD call number, 0843 557 3392, which is available everyday, 24-HOUR a day. The DPD customer phone line is manned by a customer care team in any way times, so whatever your trouble, there will be a specialized specialist on the various other end of the line to help you manage it.
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Make a complaint to DPD by contacting their telephone get in touch with number 0121 275 0500 in which you could articulate your annoyance concerning a missing parcel, late distribution or probably the execute of a participant of their group. This helpdesk is manned amongst the a number of hrs of 9am-9pm Monday-Friday and also 8am-4pm Saturday so keep in mind to note that you will be unable to lodge a criticism from them on Sundays and some UK lender holidays. Alternatively you have the ability to publish quickly to their head workplace environment in Smethwick near to Birmingham taking advantage of their postal address:
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You have the ability to situate your closest depot by utilizing the DPD neighborhood depot finder in order to recieve an upgrade on the development of an offer as well as to grab your parcel ought to you just weren't know the time it was because of be delivered.
Dpd Phone Number For Consumer Solutions
If calling the DPD customer service number is bothersome or impossible, for whatever reason, you could send out an antique letter to the following postal address. Simply note that, while DPD is a wonderful postal solution, even they will take much longer to reply to the letter than they would certainly to a phone telephone call or an email!
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Unfortunately, also with the advancements that DPD have made in their logistics and also procedures systems, there are always going to conditions where they do no live up to the criteria anticipated of them. In these scenarios, it is advised that you contact the DPD contact number in order to log a complaint.
DPD has a variety of unique services that the firm provides to clients and customers in the United Kingdom. They could ensure that parcels arrive prior to 10am or prior to midday on the next functioning day, they can give one day or two-day delivery, and also they can additionally offer a Saturday and also Sunday service that nothing else parcel delivery firm makes use of in the UK. The firm is also able to send out shipments overseas as top priority or basic shipment-- 3 to 10 days or 7 to 21 days, specifically. The DPD phone number is available to talk to the company about any of its aforementioned services.
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DPD was created in 1970 under the name of Courier Express in Aschaffenburg, West Germany. In 1985, it was acquired by an Australian firm, who managed its continued growth right into the numerous clients, prior to they, then, passed it on La Poste, who took control of as the moms and dad business for a more three decades.
DPD is a parcel distribution company offering the entire of the U.K. along with other worldwide destinations. To discover more regarding the solutions offered, phone the DPD contact number on 0843 557 3392. The business gives shipment, choosing and swapping services for customers requiring it.
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DPD has actually purchased ground, sea as well as air networks to guarantee that you get your packages in a timely way. In addition, the business's versatility guarantees that you get your shipment each time that's hassle-free for you.
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In 2010, the business introduced the ingenious 'Predict' solution which enables consumers to get their parcel in just under an hour. This advanced messenger system was the proclaim of a brand-new age of delivery, complied with shortly by Amazon's one-hour distribution solution and the quick individual carrier solutions discovered throughout the urban centres of Europe.
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At the minute DPD becomes part of the international distribution and also shipping corporation GeoPoste which has greater than 5000 locations worldwide as well as utilizes greater than 4,000 people in its UK delivery and depot centres alone.