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Important DPD Contact Numbers:

Helpline UK Contact Numbers International Contact Numbers
Track Your Parcel, DPD Complaint Number

0844 448 6313

+44844 448 6313
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Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.

DPD Contact Details

If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:

DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

DPD Contact Us

DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel.  You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email  http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

DPD Credit and Billing Support

The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.

DPD General Enquiries Numbers

The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .

DPD International Contact

To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .

DPD Lost Parcel Number

In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp

DPD Predict and Follow My Parcel services

DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.

This service will Display the location of our driver find out here now in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .

DPD Stationary Order Support

For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp  with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.

DPD Sales Number


For any pricing check these guys out queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp  mentioning the contact details and the invoice number.

DPD Useful Links

For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .

DPD Videos and Brochures

  • DPD group provides various value added services to the customer’s like-
  • DPD Predict- one hour delivery window
  • DPD Follow my parcel- you can follow your parcel on the map
  • DPD Direct- delivery solutions for online retailers
  • DPD Sunday delivery- parcel delivery on Sunday as well

And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp

  • Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page


DPD complaints

The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The this post phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address

DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom

The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services.  Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.

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In a similar way when you have actually neglected your DPD checking number you are able to call this helpline to obtain a pointer to be able to use their on the internet monitoring solution to obtain updates with your delivery and delivery. Moreover in case you have disregarded your "my DPD" internet account details such as your username or password then you absolutely can call their pleasant consumer therapy personnel to obtain a reminder to make sure that you could entry their solutions. Eventually if you need to look for out your closest DPD Pickup Store in which you can collect your distributions at a more affordable price you have the ability to do so by calling their personalized team of experts.

Dpd Phone Number For Customer Providers

Make a grievance to DPD by contacting their telephone call number 0121 275 0500 in which you can articulate your displeasure about a missing parcel, late shipment or perhaps the bring out of a participant of their team. This helpdesk is manned amongst the numerous hours of 9am-9pm Monday-Friday as well as 8am-4pm Saturday so keep in mind to note that you will certainly be incapable to lodge a criticism from them on Sundays as well as some UK lender holidays. Alternatively you have the ability to release instantly to their head workplace environment in Smethwick close to Birmingham making use of their postal address:

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The DPD sales personnel could offer recommendations tailored to your distinct situations which match the item that you are sending. They will certainly be able to educate you of the expenses, as well as a predicted time of arrival. In addition to this, they will certainly additionally organise a participant of the DPD logistics team choosing the parcel up.

If you would certainly prefer to email DPD you'll intend to complete an online conventional enquiries form from their UK web site and also they will certainly after that possibly call you back or send an email to your preferred address to answer your inquiries.

Get in touch with DPD to have their worth rates for sending out packages of any given size by calling their sales telephone number 0121 336 4900, where you can likewise make an order for stationary including the parcel tags which you call for to send out a parcel with them. If you are a small company consumer you'll have the ability to additionally call this local-rate helpline to get a quote for your regular shipments as they use expert plans as well as solutions for business electrical outlets.

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You are able to find your nearby depot by making use of the DPD neighborhood depot finder in order to recieve an update on the progression of a deal and also to grab your parcel ought to you weren't know the moment it resulted from be provided.

Make sure you utilize DPD's head workplace postal address offered listed below if you wish to send them a letter, having stated that remember to be aware that this will probably be slower compared to calling them over the phone and also which you shouldn't consist of any type of settlement information in your letter as this enhances the danger of scammers accessing your particulars.

Regrettably, even with the developments that DPD have actually made in their logistics and also operations systems, there are always mosting likely to circumstances in which they do no live up to the standards expected of them. In these scenarios, it is suggested that you get in touch with the DPD call number in order to log a complaint.

As the framework of delivery companies has raised, so has the methods which you could track a parcel. Similar to the means of main rivals Hermes and UPS, DPD can see precisely where a package remains in the world. To this end, the company urge that parcel tracking takes location via the DPD website. Merely enter a consignment number, as well as a couple of even more information as well as the system should have the ability to give you access to information about where your package is.

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You'll be able to likewise contact DPD by messaging their profile pages on social media pages, where you can also locate promotional material as well as handy video tips in order to help you ship your parcels effectively

Although you can increase issues on the internet, it could take a number of days for a firm's on the internet team to obtain back to you when utilizing an online form. This factor makes on the internet correspondence much less compared to optimal if your matter is time sensitive. By calling the DPD client solution number, a participant of their helpline staff ought to be able to offer prompt help as well as ideally come to a prompt resolution that matches all parties involved.

Use free virtual telephone number will certainly shield you from a spam and actions of swindlers. Solutions click for more info of online phone number provide an opportunity of usage of telephone numbers of Russia, Ukraine, the USA, Canada, Sweden, the UK as well as other nations.

In some situations, the on-line system may not be working, or you could be unable to make use of the system. In this situation, the DPD call number team has a solution where they could track the place of your shipment. This service can be accessed by dialling their main customer care number and inputting the asked for details.

If you feel that the DPD phone number group are not taking your grievance seriously sufficient or are not offering you the options read more you desire, the matter can be intensified even more. Call representatives are legitimately bound to educate you of how you can move an issue on a sector ombudsman, as well as the kinds of documentation you will need to sustain your insurance claim.

Divide right into professional teams, the expertly qualified DPD telephone number staff address a whole host of matters that their consumers frequently experience. Most of calls that the customer support staff offer with are simply simple inquiries or queries. However, their helpline group are also able to manage much deeper problems that might require more investigation as well as document with their globally logistics team.

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Telephone call to DPD's customer care telephone number 0121 275 0500 are charged on the exact same charge as call to other location geographic 01 and also 02 numbers also meaning it's operated by an organization instead compared to a non-public particular. Because of that these is going to be billed at a variable each minute cost which hinges on when properly you make the phone call as well as a partnership repayment which is established by your provider. However when you have cost-free comprehensive mins as part of your landline or mobile tariff you can be in a placement to call DPD without cost, while it is best to validate this with your person operator just before phoning the parcel delivery and also shipment service.

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Judging by the feedback on social networks, the DPD site does a wonderful work of taking care of uncomplicated issues-- such as parcel tracking. Nonetheless, with even more complicated matters, it shows up that there is nothing that could sufficiently change talking to a participant of the DPD get in touch with number personnel regarding the problem.

What Is Dpd Phone Number

The extensive turnaround times of e-mail and an evident absence of customer self-confidence in live conversation suggests that calling a company is usually the only real way to get an instant resolution to your problem. The DPD contact number can be used to take care of queries for each element of their organisation, including their specific as well as service distribution choices.

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In addition to managing basic queries and issues, the DPD helpline has a substantial amount of get in touch with personnel that are specifically liable for organising new deliveries. Regardless of currently supplying to take brand-new reservations using their web site, it is believed that the DPD customer solution number is the primary method which people send parcels via business.

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Virtual telephone number for transaction on the net have better appeal. For this function it is essential to buy or rent personal digital number of the needed nation. Making use of virtual number for company, you could benefit from a vast range of services IP of a telephone.

There are a variety of ways in which you may get in touch with DPD ought to you would certainly favor not to call their telephone helplines consisting of using their e-mail addresses, regional depots and also their official social networks web pages. As you 'd get out of this type of a prominent postal company you are able to additionally connect with them by sending a letter.

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Similar to DHL and also UK Mail, DPD have followed their rivals lead in attempting to removal a big quantity of their customer assistance in the direction of their internet site. While offering customers additional approaches to get in touch with a service is constantly to be praised, lots of people have actually called into inquiry whether web customer care websites supply the exact same amount of support as their traditional counterparts.

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