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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been discover this filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about find out this here the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Telephone number
Unfortunately, also with the advancements that DPD have made in their logistics and also procedures systems, there are constantly mosting likely to circumstances where they do no measure up to the criteria expected of them. In these situations, it is suggested that you get in touch with the DPD get in touch with number in order to log an issue.
In 2010, the firm released the ingenious 'Predict' service which allows customers to get their parcel in simply under a hr. This advanced messenger plan was the proclaim of a new age of delivery, complied with soon by Amazon.com's one-hour distribution solution as well as the fast individual courier solutions located throughout the metropolitan centres of Europe.
Judging by the responses on social media sites, the DPD internet site does a fantastic work of managing simple problems-- such as parcel monitoring. However, with even more facility matters, it appears that there is nothing that could effectively replace talking with a member of the DPD contact number personnel regarding the issue.
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You have the ability to locate your nearby depot by making use of the DPD area depot finder in order to recieve an update on the progression of an offer and also to get your parcel ought to you just weren't know the moment it was because of be provided.
What Is Dpd Telephone number
Why do not you call the DPD telephone number to obtain in touch with DPD client service group as well as allow them help you with whatever you need? They can be contacted on the phone number above as well as their workplaces are open throughout standard working hrs also so you can constantly contact us.
DPD was formed in 1970 under the name of Carrier Express in Aschaffenburg, West Germany. In 1985, it was obtained by an Australian company, who oversaw its continued growth into the millions of clients, prior to they, in turn, passed it on La Poste, who took control of as the moms and dad company for a more three years.
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Divide into expert teams, the expertly skilled DPD telephone number team address an entire host of issues that their clients commonly experience. Most of telephone calls that the client service staff take care of are just simple questions or inquiries. Nevertheless, their helpline group are also able to deal with deeper problems that might require further investigation and communication with their globally logistics group.
There are lots of reasons that you could opt to call the DPD contact number. If you have actually sent out a parcel through their solutions, you may want to check out it or trigger their parcel tracking solution or get a price quote on when it ought to be delivered so you could collaborate with the receiver. At the same time, you might have noticed an issue with the parcel that was delivered-- either with the parcel itself, the packaging or the delivery, and you 'd like to report it-- while DPD takes severe treatment over its bundles, with numerous thousands undergoing their centres daily, it's sadly feasible that some will wind up in the wrong place, or arrive a little shabby. When this happens, it's extremely important to report it, as DPD takes these reports extremely seriously as well as will certainly constantly work to avoid the concern occurring again in the future.
Just like DHL and UK Mail, DPD have actually followed their competitors lead in attempting to move a substantial quantity of their consumer support to their site. While offering customers added techniques to get in contact with a service is constantly to be applauded, several people have actually cast doubt on whether net client solution websites offer the very same amount of assistance as their standard equivalents.
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As specified over, the fastest and most simple method to speak to the customer care division at DPD is by calling our DPD get in touch with number, 0843 557 3392, which is readily available everyday, 24 hours a day. The DPD consumer phone line is manned by a client service group in all times, so whatever your trouble, there will certainly be a specialized expert on the various other end of the line to assist you handle it.
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Presently DPD is component of the global delivery and shipping corporation GeoPoste which has greater than 5000 locations worldwide and also utilizes more compared to 4,000 individuals in its UK delivery and also depot centres alone.
Dpd Phone Number For Client Solutions
The DPD sales team can offer advice customized to your special circumstances which fit the thing that you are sending. They will certainly have the ability to educate you of the expenses, in addition to an anticipated time of arrival. Along with this, they will likewise arrange a member of the DPD logistics group picking the parcel up.
Dpd Call Number
The prolonged turn-around times of e-mail and also an evident lack of customer self-confidence in online chat suggests that calling a company is generally the only actual way to get a prompt resolution to your problem. The DPD phone number can be made use of to manage questions for every element of their company, including their express and also business distribution choices.
Last but not least, you could wish to earn a complaint regarding your shipment or the solution you obtained. This can be done on the very same phone line-- the customer care team at DPD are trained to manage problems efficiently and if required can conveniently move you to a more senior member of administration staff to settle an extra serious complaint. In summary, you can call the DPD customer care line:
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Whenever you need to call the DPD, their phone lines will certainly be offered, with a devoted customer support team on the end of the line to take your phone call, process your enquiry or solve your concern as swiftly and also conveniently as possible.
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• If you wish to learn about the standing of your delivered parcel or activate DPD's parcel tracking solution • If you wish to report an issue with a parcel that was provided (supplied to the wrong address/at the incorrect time, showed up damaged, or didn't reach all) see here • If you would certainly like to make an official grievance concerning the service.
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In many cases, the online system might not be working, or you could be incapable to use the system. In this situation, the DPD contact number group has a solution where they could track the location of your delivery. This service can be accessed by dialling their central customer service number as well as inputting the requested information.
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Call to DPD's customer solution phone number 0121 275 0500 are charged on the specific same cost as telephone call to various other location geographic 01 and also 02 numbers even intending it's run by an organization instead compared to a non-public certain. For that reason these is mosting likely to be billed at a variable per moment rate which hinges on when precisely you make the call as well as a partnership settlement and also that is established by your service company. However when you have cost-free comprehensive mins as component of your landline or mobile toll you can be in a setting to call DPD without expense, while it is best to confirm this with your person driver just before telephoning the parcel delivery and also shipment organisation.
You'll be able to additionally call DPD by messaging their profile web pages on social networks pages, in which you could also find marketing material and also convenient video suggestions in order to help you ship your parcels efficiently
In a similar way when you have neglected your DPD monitoring number you have the ability to call this helpline to obtain a pointer to be able to use their on the net tracking solution to obtain updates with your delivery and distribution. Furthermore in case you have actually overlooked your "my DPD" internet why not try these out account particulars such as your username or password then you certainly could call their pleasant client treatment team members to get a reminder to make sure that you could entry their services. Eventually if you need to look for your nearby DPD Pickup Shop where you could gather your shipments at a more affordable cost you are able to do so by calling their personable team of advisors.
Ensure you utilize DPD's head office postal address given below if you intend to send them a letter, having stated that remember to be conscious that this will certainly almost certainly be slower than contacting them over the phone and also which you should not include any settlement details in your letter as this enhances the risk of defrauders accessing your details.
Over the decades that it has actually been operating, DPD has actually been buffeted by vicious competition on the European landmass as well as in the UK, with messenger solutions, postal companies and also delivery firms encountering it for an item of the business-to-business shipping market DPD serves. Other firms such as DHL have actually continued to be rivals for several years, at loggerheads with DPD and also without any indication of peace coming up. Against such rigid competition, DPD has actually stayed a dominant player by operating an unbelievable 99% service success, making certain its customers get the best service feasible, each and every single time.
If you feel that the DPD telephone number group are not taking your problem seriously adequate or are not offering you the options you prefer, the issue can be escalated additionally. Get in touch with representatives are legally bound to inform you of how you can relocate an issue on to a market ombudsman, along with the type of paperwork you will certainly have to support your claim.
Although you could raise concerns on-line, it can take a number of days for a business's online team to obtain back to you when utilizing an online form. This variable makes on-line correspondence less than optimal if your matter is time delicate. By calling the DPD client service number, a participant of their helpline personnel must be able to give prompt aid as well as ideally come to an instant resolution that fits all events involved.
DPD has purchased ground, sea and air networks to make certain that you get your plans in a timely manner. In addition, the firm's flexibility makes certain this hyperlink that you get your distribution at a time that's convenient for you.
DPD is a parcel delivery company serving the entire of the UNITED KINGDOM in addition to various other global locations. To locate out more about the solutions offered, phone the DPD get in touch with number on 0843 557 3392. The business offers distribution, picking and swapping services for customers needing it.