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Important DPD Contact Numbers:
|Helpline||UK Contact Numbers||International Contact Numbers|
|Track Your Parcel, DPD Complaint Number||+44844 448 6313|
|Complete Savings Membership Cancellation||08003896960||+448003896960|
|DPD Local enquiries tracking||0844 448 6313||+44844 448 6313|
- Main DPD contact number, lost parcel number and complaints:
0121 275 0500
- DPD Services and products inquiries and stationary Order Support contact number:
0121 336 4900
- DPD courier contact number:
0121 500 2500 or 0121 500 2600
- DPD biling contact number:
0121 647 0869
- DPD Aberdeen:
- DPD southall:
020 8744 7643
- DPD Edinburgh:
0131 335 4000/ 0131 335 4043 / 4045
- DPD international services UK:
0121 698 3783
Whether your parcels are for UK or for anywhere in the world, DPD aims to satisfy all your needs as being try this out the leading parcel delivery service provider in United Kingdom. New and innovative technological and informative systems are in use to provide the best services to the customers. At present, DPD deals with more than 2 million items daily. The customer service representatives work untiringly and deal with various customers daily and make their best effort to give the right solution to the raised concerns. The company has always kept its vision to achieve maximum customer satisfaction. You can contact DPD customer service UK at 0121 275 0500.
DPD Contact Details
If you need any assistance of DPD courier contact team, you can do so by writing a letter and sending it to the following DPD customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. The DPD contact details are:
DPD services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Contact Us
DPD has won the highly coveted Transport and Automotive category at the 2014 UK Customer Experience Awards which recognizes the exceptional service the company gives to its customers. For all the general enquiries, you can use DPD contact us numbers. The customers can contact DPD customer services phone number 0121 275 0500 for getting necessary assistance. The DPD customer service opening times for this DPD telephone number are from Monday to Friday from 8am to 6pm. Alternatively, you can also dial DPD UK phone number 0121 336 4900 to get more details about the products and services. You can also use this number as DPD tracking contact number for tracking the status of the parcel. You can also get in touch the service support team at DPD courier contact number 0121 500 2500 or 0121 500 2600. You can also email for your queries at DPD contact email http://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp .You can find out important dates for England, Wales, Scotland, Republic of Ireland, Northern Ireland and the Isle of Man when the services are not available under the link http://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
DPD Credit and Billing Support
The contact numbers of the team in the DPD credit and billing department are mentioned on the page http://www.dpd.co.uk/content/my_dpd/contacts.jsp . The customers can also use the fax number for their queries. Fax the required documents on DPD contact number 0121 647 0869. For any billing related information you can write in at DPD email [email protected]. Under the payment options, if you would like to choose direct debit or bacs method for your account, then you can call DPD phone number 01179 105 010 for all the payment related enquiries.
DPD General Enquiries Numbers
The customers can get in touch through DPD general enquiry numbers with Aberdeen depot at DPD Aberdeen phone number 01224 878686 and the DPD southall depot phone number 020 8744 7643. If required the customers can also get connected with the DPD Edinburgh contact number at 0131 335 4000/ 0131 335 4043 / 4045. For any of your questions or concerns, you can even fill an online form at http://www.dpd.co.uk/forms/help_form.jsp and the support team will get back with you as soon as possible on the mentioned email address. You can also fill in your feedback for the rendered services on the page http://www.dpd.co.uk/forms/feedback.jsp .
DPD International Contact
To get to know about the international services, you can use DPD International contact by calling at DPD contact number UK 0121 698 3783. If it is an international mail you can write in your concerns at http://www.dpd.co.uk/forms/contact.jsp?type=International_Mail.For any kind of IT support, you can write in at http://www.dpd.co.uk/forms/contact.jsp?type=IT .
DPD Lost Parcel Number
In the event of any loss or damage to the consignment, you can proceed to make a claim and it must be logged within 14 days of the date of dispatch. You can dial the DPD lost parcel number 0121 275 0500 if still not received the claim form or to get any other details. If the claim has already been filed then the claims department can be contacted at DPD contact telephone 01179 105009. You can easily trace your parcel status online by entering the reference number and the post code on the page http://www.dpd.co.uk/content/how-can-we-help/index.jsp
DPD Predict and Follow My Parcel services
DPD has been a brand leader in the parcel delivery services with its innovative techniques. The company provides a one hour delivery window to the customers so that they do not have to wait all day for the delivery. They get intimated by SMS and emails.
This service will Display the location of our driver in relation to the delivery address and when the driver is just 15 minutes away, the customers are informed about the same. Even you get an option to reschedule the delivery or have the parcel delivered to a neighbor. You can check for the details at the page http://www.dpd.co.uk/content/products_services/followmyparcel.jsp . Online parcel delivery services are also given without registering for an account. All the details are mentioned at the link http://www.dpd.co.uk/content/products_services/interlink_direct.jsp . You can get the redelivery to be arranged online at the page www.dpd.co.uk/callingcard . All the services of DPD like DPD 10:30, DPD next day, desk to desk, off shore etc are being explained in detail for your reference at the page http://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp .
DPD Stationary Order Support
For any kind of stationary orders, the customers can fill up the online form at http://www.dpd.co.uk/forms/contact_sales_stationary_orders.jsp with all their contact details to be responded back. If you like to place any stationery orders, you can dial DPD contact phone number 0121 336 4900.
DPD Sales Number
For any pricing queries you can send in the details at http://www.dpd.co.uk/forms/contact_sales_price_req.jsp . If any query is related to the pricing of the product, you can contact DPD sales number by dialing 0121 336 4900. If the query is related to any of your invoice, then you can raise the issue at http://www.dpd.co.uk/forms/query_an_invoice.jsp mentioning the contact details and the invoice number.
DPD Useful Links
For any query related to payment details, it can ask online at http://www.dpd.co.uk/forms/query_a_payment.jsp . If any changes are required to be made in your DPD account, you can do so at the page http://www.dpd.co.uk/forms/amend_account.jsp . Just by entering the postcode you can check out for the nearby DPD pickup shops at http://www.dpd.co.uk/apps/shopfinder/index.jsp . If you wish to locate your local depot, you need to enter your postcode on the page http://www.dpd.co.uk/apps/depotfinder/index.jsp . When you need to check if the services are disrupted in your area or not, you can use the link http://www.dpd.co.uk/content/products_services/uk_issues.jsp . DPD group also aims at providing regular updates on any issues or holidays that may affect the delivery services across the globe. The updates are shown at http://www.dpd.co.uk/content/products_services/service_updates.jsp .
DPD Videos and Brochures
- DPD group provides various value added services to the customer’s like-
- DPD Predict- one hour delivery window
- DPD Follow my parcel- you can follow your parcel on the map
- DPD Direct- delivery solutions for online retailers
- DPD Sunday delivery- parcel delivery on Sunday as well
And many more services, whom which you can watch the based videos to get a clear picture of the details at http://www.dpd.co.uk/content/products_services/films.jsp
- Similarly brochures are also accessible for information about all express parcel services and their tariff guide as well globally at the page
The company always aims to handle the consignments with the best possible care. However, it might occur that you have a complaint about a delivery. In that case, we have a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. DPD customer complaints can be made by dialing the DPD contact number to speak to a person at 0121 275 0500. The phone lines are open from Monday to Friday from 8am to 6pm. And if you prefer to write, then send in the letter with the required documents attached to the following DPD postal address
DPD customer service, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/dpd-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or Regulator for further action.
- DPD Official Website Page
- DPD Online Login Page
- DPD Online Registration page
- DPD Facebook page
- DPD Official Twitter Page
- DPD Official YouTube Page
- DPD Official LinkedIn Page
- DPD Android App Page
- DPD iOS app Page
Dpd Telephone number
Unfortunately, despite having the advances that DPD have actually made in their logistics and also operations systems, there are always going to circumstances in which they do no live up to the requirements anticipated of them. In these scenarios, it is recommended that you connect with the DPD call number in order to log a grievance.
In 2010, the company introduced the innovative 'Predict' service which enables customers to obtain their parcel in just under an hour. This cutting edge courier system was the proclaim of a new age of shipping, adhered to soon by Amazon.com's one-hour delivery service as well as the quick individual messenger solutions located throughout the urbane centres of Europe.
Judging by the feedback on social networks, the DPD web site does a fantastic work of handling simple problems-- such as parcel tracking. Nevertheless, with even more complex matters, it shows up that there is nothing that can appropriately replace speaking to a participant of the DPD call number personnel concerning the problem.
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You have the ability to locate your nearest depot by utilizing the DPD area depot finder in order to recieve an upgrade on the development of a deal and also to pick up your parcel go right here must you weren't in on the time it was due to be delivered.
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Why do not you call the DPD phone number to obtain in contact with DPD customer care group and let them aid you with whatever you require? They could be contacted on the telephone number above and also their offices are open throughout common functioning hours also so you can constantly contact us.
DPD was developed in 1970 as Carrier Express in Aschaffenburg, West Germany. In 1985, it was gotten by an Australian firm, who supervised its ongoing development into the numerous clients, before they, in turn, passed it on La Poste, who took control of as the parent firm for a more 3 years.
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Divide into expert groups, the expertly experienced DPD telephone number staff address a whole host of issues that their clients generally experience. The bulk of calls that the customer care team handle are just simple concerns or queries. Nevertheless, their helpline team are also able to deal with much deeper issues that might need additional investigation as well as document with their globally logistics group.
There are lots of factors find more info why you might opt to call the DPD get in touch with number. If you have actually sent out a parcel via their solutions, you may want to look into it or trigger their parcel monitoring solution or obtain a price quote on when it need to be delivered so you can collaborate with the receiver. At the same time, you could have discovered a problem with the parcel that was supplied-- either with the parcel itself, the packaging or the shipment, as well as you want to report it-- while DPD takes severe treatment over its packages, with many thousands experiencing their centres every day, it's regrettably possible that some will end up in the incorrect area, or show up a little shabby. When this happens, it's essential to report it, as DPD takes these records really seriously and will certainly constantly function to avoid the concern happening once again in the future.
Just like DHL as well as UK Mail, DPD have followed their rivals lead in attempting to removal a substantial amount of their customer assistance towards their internet site. While supplying consumers added methods to obtain in contact with a business is always to be praised, lots of people have called right into inquiry whether internet client service portals supply the same amount of assistance as their conventional counterparts.
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As mentioned over, the fastest and most uncomplicated way to get in touch with the customer care division at DPD is by calling our DPD contact number, 0843 557 3392, which is available everyday, 1 Day a day. The DPD consumer phone line is manned by a customer care team in any way times, so whatever your problem, there will certainly be a specialized specialist on the other end of the line in order to help you handle it.
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Right now DPD becomes part of the international distribution as well as shipping conglomerate GeoPoste which has greater than 5000 locations worldwide as well as employs more compared to 4,000 people in its UK delivery and also depot centres alone.
Dpd Contact number For Customer Services
The DPD sales team can use recommendations customized to your distinct scenarios and also that match the product that you are sending out. They will be able to notify you of the prices, as well as an expected time of arrival. In enhancement to this, they will certainly additionally organise a participant of the DPD logistics team choosing the parcel up.
Dpd Contact Number
The extensive turn-around times of email and also an obvious absence of customer self-confidence in live chat suggests that dialling a business is normally the only actual way to obtain an instant resolution to your problem. The DPD telephone number could be used to take care of queries for every element of their company, including their express as well as company distribution alternatives.
Last but not least, you may wish to earn a complaint concerning your delivery or the service you got. This can be done on the very same phone line-- the consumer solution team at DPD are trained to handle issues effectively as well as if essential could quickly move you to a much more elderly participant of management staff to fix an extra serious grievance. In summary, you could call the DPD customer care line:
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Whenever you require to call the DPD, their phone lines will certainly be readily available, with a specialized client solution team on the end of the line to take your call, procedure your enquiry or resolve your concern as promptly as well as quickly as feasible.
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• If you would love to understand about the standing of your delivered parcel or turn on DPD's parcel tracking service • If you would love to report a problem with a parcel that was delivered (provided to the incorrect address/at the incorrect time, showed up damaged, or really did not come to all) • If you would love to make an official problem regarding the solution.
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In many cases, the on-line system might not be functioning, or you could be unable to make use of the system. In this instance, the DPD get in touch with number group has a service where they could track the place of your delivery. This solution can be accessed by calling their central customer support number and also inputting the requested details.
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Call to DPD's customer service phone number 0121 275 0500 are billed on the specific very same charge as phone telephone calls to other location geographic 01 and 02 numbers even intending it's operated by an organization instead than a non-public certain. Therefore these is mosting likely to be billed at a variable each minute cost which hinges on when precisely you make the call along with a connection payment and also that is established by your company. Nonetheless when you have cost-free inclusive mins as part of your landline or mobile tariff you can be in a setting to call DPD without expense, while it is best to validate this with your individual driver right before telephoning the parcel shipping and shipment organisation.
You'll be able to additionally get in touch with DPD by messaging their account pages on social media sites web pages, where you could also locate marketing material and handy video clip tips in order to help you ship your parcels successfully
Similarly when you have actually neglected your DPD keeping an eye on number you have the ability to call this helpline to obtain a tip to be able to use their on the web tracking solution to obtain updates with your shipping and also shipment. In addition in situation you have actually overlooked your "my DPD" on-line account details such as your username or password then you certainly could call their pleasant consumer therapy team member to get a tip to make sure that you can entrance their solutions. Inevitably if you have to choose your nearest DPD Pickup Store in which you can gather your distributions at a much more affordable price you have the ability to do so by calling their personalized staff of consultants.
Ensure you utilize DPD's head office postal address provided below if you wish to send them a letter, having claimed that keep in mind to be mindful that this will likely be slower than contacting them over the phone and also which you shouldn't consist of any kind of settlement info in your letter as this raises the danger of fraudsters accessing your particulars.
Over the decades that it has actually been operating, DPD has been buffeted click here to read by ferocious competitors on the European mainland and also in the UK, with carrier solutions, postal companies and also shipping companies encountering it for a piece of the business-to-business shipping market DPD offers. Various other firms such as DHL have actually continued to be rivals for several years, at loggerheads with DPD and without any indicator of tranquility coming up. Versus such stiff competition, DPD has actually continued to be a dominant gamer by operating an incredible 99% service success, ensuring its customers obtain the very best solution feasible, each time.
If you feel that the DPD phone number team are not taking your grievance seriously sufficient or are not offering you the services you prefer, the matter could be escalated even more. Call agents are legitimately bound to inform you of how you could relocate a matter on a sector ombudsman, along with the kinds of documents you will certainly should support your insurance claim.
Although you could elevate problems online, it can take a few days for a firm's online team to obtain back to you when making use of an online kind. This variable makes online correspondence less compared to suitable if your matter is time delicate. By calling the DPD customer support number, a participant of their helpline team need to be able to offer instant support as well as with any luck come to an immediate resolution that matches all parties included.
DPD has actually bought ground, sea and also air networks to make sure that you receive your plans in a prompt fashion. Furthermore, the business's versatility makes certain that you get your shipment at a time that's hassle-free for you.
DPD is a parcel shipment company serving the whole of the U.K. as well as other global destinations. To learn more about the services offered, phone the DPD call number on 0843 557 3392. The business provides shipment, selecting and exchanging solutions for clients needing it.