0844 448 5997 - connect with TalkTalk now.
Calls cost 7p per minute plus your phone company’s access charge.
chat speak lied to me expressing they are going to supply me which has a "Youview" Television box and cheated me by not furnishing me a person, their customer care team deceive me about escalating The difficulty as they have no record of my preceding complaints/discussions when at any time I get in touch with them. nowadays December twenty first I put in Yet another 90 MINUTES with communicate talk around the phone (I spoke to some a person for 5 mins and then put on keep for eighty five minutes, later the call acquired disconnected) I then received a connect with from talk discuss with conform my tackle so they can send the TV box.
On top of that, they have just upped my costs which I find a disgrace. I now not trust TalkTalk with my banking information, which they have presently shared with functions that were not authorised by myself. I have hence just cancelled my immediate debit. If this was the first time there was an information breach I could be a lot more comprehension but this was the 3rd time in 1 12 months really disappointing.
Their price ranges are acceptable, but that is about each of the favourable that I can say about them! Their broadband pace is both of those inadequate - we Ordinarily stream at all around 28mps and we are on their fastest fibre which should really present as many as 76mps - their customer support personnel make claims that happen to be unrealistic and assure to return calls which can be never saved to, while the Technical Team in many cases are obscure and patronising with their trained levels of empathy which are sent in abundance!
In the meantime my cashback has beed declined and i have £311/25 that's been compensated to BT that they are preserving, on top of which simply because i am not a BT client i am now currently being charged full rate for my sim. a whole nightmare which i could do without as being a minimal profits one father or mother.
'properly it's not my fault if I cant obtain you around the process can it be?' was the charming reaction. (He did continue to berate me for a little bit lengthier ahead of I managed to end the call)
I made use of this deal with when acquiring concerns a handful of many years in the past. unsure if it actually gets to her or is fielded by a "Unique" crew as I acquired replies from her assistant(s)
- for the duration of one of the absolutely fruitless calls I hear kids screaming during the track record. initial of two phone calls when this took place leaving me to feel that they've got outsourced their tier 1 guidance to homebased Indian means who are charged with currently being as beneficial like a Mind aneurysm.
I even submitted a complaint and it went for the CEO just after One more agent, right after phone calls with rude brokers speaking with me like i'm stupid, this time on their chat support, conversing nonsense about my paypal payment clearing at the bank with out creating herself crystal clear, and i'd only asked her To place a Notice on that i'd paid about the twenty fifth march, she manufactured this kind of fuss 'Oh, your Invoice's not thanks right up until the main!
Problems with Payment safety insurance coverage are not at all a completely new phenomenon. such a insurance plan has been mired in controversy for in excess of two decades. The first court case was introduced by Mr L W rate versus TSB financial institution PLC in 1992-93 (Bristol CC ninety three/10771). The case was received when it was judged the sum total of all rates was Nearly as large because the possible Positive aspects that might be claimed.
I've only been with Talktalk for around four months, I bought my World wide web and landline and afterwards about two months later on I bought a cellular phone from them by using a £twenty five Restrict. it had been my birthday and I left my cell at my sisters property, she has ran the Invoice as many as around £500! I was not bothered concerning the phone because it's just my phone that pay attention to tunes on. I've an iPhone six that's with tesco and that's the phone I exploit, and because the account had a £25 Restrict it didn't trouble me Substantially anyway. My Monthly bill is just not thanks for an additional 2 months but understandably they Reduce from the mobile when they Allow it go £475 over the agreed Restrict.
I are already with talktalk due to the fact 2006 and until February 18th this 12 months 2015 it absolutely was Alright. very good speeds... In 2010 for instance I was getting down load speeds of as much as 16 to twenty megabits for each 2nd. hardly ever definitely had any explanation to simply call the helplines or connect with centres, very rarely did so. My problems seriously commenced in October 2014 Once i went to resume the assistance plus they persuaded me to go with the Tv set deal and so on. as It might be less expensive and with several fifty percent price solutions it will workout cheaper. in any case right after creating The purpose that I didn’t Possess a Tv set or would not be making use of this company they certain me that … acquire it anyway and also you’ll qualify for any reduced rental Even though you by no means use it.
I have already been with TalkTalk considering the fact that going from BT in 2011, experienced the Television set/fibroptic broadband/phone and sim handle them, no genuine problems, any problems i have experienced are dealt with rapidly. I have not been keeping an eye on my payments although, and when i did a comparison Verify past thirty day period i found i could get an equivilent bundle from BT at £fifteen much less, so i rang TalkTalk to view if they would match, they would knock me ten pounds a month off but which was it, so, lured via the cashback incentives i took out a deal with BT. the start of my issues ! Having taken out the contract it was a minefield for getting my account up and renning, ultimately bought that sorted following 3 days of me having to frequently ring them, and them not ringing me back again as promised. soon after five times i checked out my status to discover all the things had been cancelled, other than the sim which I'd activated and BT Activity (cost-free so i took it, i dont watch sport even though!
I have just signed up for another 12 months because they made available me 50 % selling price line rental - I've experienced no household phone for months now.
I have experienced a great deal of issues with TalkTalk and cannot wait around to depart but have A different 9 months on my agreement. Could this be my fast way away from my agreement? Was pondering going to Plusnet.
0844 448 5997 - talktalk mobile customer service phone number
Calls cost 7p per minute plus your phone company’s access charge.