0844 448 5997 - connect with TalkTalk now.
Calls cost 7p per minute plus your phone company’s access charge.
prevent TALKTALK AT ALL prices! Their Mindset to customer support is poor & is to purchase clients as cheaply as you possibly can (i.e. see Black Friday bargains) & then enable it to be as challenging as possible to go away, Although they have breached their own individual regulations. I happen to be a TalkTalk purchaser for the several months. Because the data breach in Oct I would want to exit my contract without any penalty. they may have stated that my banking account information has actually been stolen but I nevertheless simply cannot leave.
In addition, they've just upped my rates which I discover a disgrace. I no more rely on TalkTalk with my banking data, which they've previously shared with functions which were not authorised by myself. I have thus just cancelled my immediate debit. If this was the first time there was an information breach I will be much more being familiar with but this was the third time in one 12 months incredibly disappointing.
Their prices are fair, but that's about all the positive which i can say about them! Their broadband velocity is the two very poor - we Typically stream at about 28mps and we are on their quickest fibre which ought to give as much as 76mps - their customer care team make claims which might be unrealistic and guarantee to return phone calls which have been never ever stored to, even though the specialized group are often obscure and patronising with their experienced levels of empathy which might be sent in abundance!
I have wasted hours of my everyday living endeavoring to get my broadband reinstated. customer support is non-existent. I won't ever use TalkTalk again.
This is actually the third time I have been identified as to substantiate my handle previously 2 months for a box to get despatched, I've identified as talk talk numerous situations in the final 2 months and make sure my handle whenever I simply call them. I don't believe they're going to ship me a Television Box.
- I find yourself Talking to the retention staff who finally advise me that it seems like there is a fault on the line; While the open up access engineer was adamant that it was working high-quality plus they both needed to authenticate me or activate me on their own techniques.
Hi Frankie, could not concur much more. I've been without a landline for seven months, experienced 7 engineers out all who said I would like a brand new cable to operate to my house. I phone for an update and generally clarify The existing situation only to be advised it is a new problem.
I even submitted a criticism and it went into the CEO after One more agent, after phone calls with rude brokers conversing with me like i'm stupid, this time on their chat service, conversing nonsense about my paypal payment clearing with the financial institution with no generating herself clear, and i'd only asked her to put a Be aware on which i'd paid around the twenty fifth march, she manufactured this type of fuss 'Oh, your bill's not due right until the initial!
What are talktalk wanting to market you For anyone who is already a talktalk client? relocating clear of talktalk was the best thing we did way too.
horrible, sluggish speeds, poor relationship and poor provider. We get 100 kb/s that's quite pretty sluggish and also to major that off it goes off constantly at random times. This company demands shutting down
Now are these activities connected? … I don’t know for sure but it does look a certain amount of a coincidence specially After i was a glad customer for 9 many years…. My assistance now is far similar to described on in this article by other shoppers. I suspect this so-identified as fibre broadband the things they’re flogging now I had, and possibly I was to the fibre feed they usually or BT have switched my line in excess of to another person And that i’ve the garbage line that they had. nicely I'll transfer from these and provides the article Business for phones a try out about the every month deal and for internet It will probably be plusnet for a similar form of every month deal if possible. Or I'll disconnect the house phone and go to a few network payg and use my 321 plan for Web. It works btw….. Talktalk are now giving a inadequate supply assistance and applying tactics like obscure and obfuscated billing.
My problems with TT, aren't about the telephone line, or BB connection. Its about client companies. All telephone customers companies are exactly the same, but TT go the extra mile. I've collected this. All the decision is mined from starting to close for every little thing they think they have to preserve their position. If they dont get it - they dont assistance. Not There's any warranty that they can enable once they get what they want anyway. Nevertheless they do ensure they get the things they need to have in the very starting to deal with their career. look at that their job is just not dependent on encouraging you The client. So what is it dependent on? Their so identified as safety query don't validate that is verifying. These are really content to obtain right solutions from whoever is calling - whoever is calling! They set a great deal of hard work into blagging. They lie about anything. if you phone from the number that is registered with them, the details popup on their own display routinely. But, when you issue this out to them it "no it doesnt". Some however remedy that it does - so that is telling the reality. They dont have entry to the data. This is an additional lie. Listen to them typing over A budget microphone. Their typing notes on your own account - some deficiency of entry!
the issues weren't confined to this however. For starters the new on line billing went from a fairly clear-cut uncomplicated to be familiar with structure to a brand new style and design that includes a fancy list of reductions obscure charges and tariffs which effectively was built to confuse. You must Use a Cambridge university degree in maths to comprehend these. Withstanding all that I tolerated it but another talktalk function was to alter that. occur one particular evening in February although I used to be on the web hunting my lender information instantly the net went offline and I went into the phone and that also was lifeless, the following day, continue to dead, no seem, no Internet, very little.
horrible customer care! If a chat discuss operator does not know how to proceed with you, they'll just transfer you to another operator! What took place was I improved the day of set up. Then found out which they experienced cancelled it with no clear explanation And that i had to be set back again in queue again. When I demanded to be aware of the reason of cancellation, I was put by way of from a single operator to another, even a manager (seven operators in complete). I obtained a feeble excuse and had to go through a completely new software resulting a 2hr phone. When I termed back again 3 days ahead of my set up date, the operator couldn't even locate my account details, Irrespective of me giving him my account number and my handle, but I was put via a couple of more depts right until ultimately I advised them which i experienced more than enough and requested to make a formal criticism with their consumer loyalty dept.
0844 448 5997 - talk talk cancellation phone number
Calls cost 7p per minute plus your phone company’s access charge.